Lead Generation and Telemarketing Apprentice

About the role:

Please note we don't have a fixed closing date but instead will close the role when we have sufficient applicants to interview so apply soon to not miss out!

The Role

London South East Colleges is seeking to recruit a Multi Channel Marketer Apprentice to work on the role of Lead Generation and Telemarketing Apprentice. Post holders will operate in a target-driven environment, focusing on lead generation and demonstrating adaptability within a team setting. They will work closely with the Directorate and other College staff, with responsibilities subject to review and adjustment by the line manager in response to evolving service needs.

The Apprentice will:

• Proactively make outbound calls to achieve and exceed targets.
• Professionally manage inbound and outbound telephone, postal, and electronic enquiries from employers.
• Execute diverse marketing campaigns, including cold calling, email, postal marketing, and newsletters.
• Conduct targeted marketing campaigns through daily cold calling, email outreach, postal marketing, and newsletters.
• Proactively reconnect with former employers to re-establish partnerships and opportunities.
• Ensure all lead and campaign contact records are accurately maintained and up to date.
• Generate and analyse reports from online databases and software to support marketing campaign management.
• Ensure accurate data entry and maintenance within the CRM system for effective tracking and reporting.
• Build strong, credible relationships with employers, establishing trust and rapport.
• Invite existing and prospective customers to events and represent the organisation at external networking events.
• Consistently meet and exceed agreed activity targets and key performance indicators (KPIs).

General Duties

• Attend and contribute to whole college, department or other meetings as required.
• Represent and promote the colleges at internal/external events and meetings.
• Attend training and development opportunities as agreed.
• Maintain and increase skills and knowledge relevant to the role through training and CPD activity.
• The working week is to be divided between different campuses as required.
• Maintain student and college data in line with college policies and procedures.
• Comply with and implement relevant health, safety, security and welfare processes as required by statutory or college procedures.
• The post holder may be required to perform duties other than those given in the job description for the post.
• The particular duties and responsibilities attached to posts may vary from time to time without changing the general character of the duties or the level of responsibility entailed.

Skills and Experience

Applicants should have a good ability to work with people and an aspiration of achieving the Level 3 Multi Channel Marketer Apprenticeship.

About Us

London South East Colleges (LSEC) is a leading further and higher education provider, with seven campuses across Bexley, Bromley, Greenwich, and Lambeth and c1000 staff. The College delivers a wide range of vocational courses, apprenticeships and degree programmes to over 13,000 students, designed to meet employer and industry needs. Committed to transforming lives through the power of learning, the College plays a vital role in promoting social mobility, creating opportunities for learners of all backgrounds to achieve their potential. With state-of-the-art facilities and strong partnerships with employers and universities, the college equips students with the skills, confidence and opportunities needed for success in their careers and their lives.

As part of London & South East Education Group, the College is also the sponsor of London South East Academies Trust. This growing and successful Multi-Academy Trust currently has a network of 13 mainstream, special and alternative provision schools across Bromley, Bexley, Surrey and Lambeth. The Group has also recently launched a charity - the LASER Education Foundation. This organisation supports disadvantaged children and their families across the region, through a wide range of educational programmes and initiatives. With a combined turnover of c£100m, the Group has ambitious growth plans. There has never been a better time to join this exciting organisation - and really make a difference to people's lives.

Benefits

Our benefits package includes annual leave of 27 days (excluding bank holidays) plus a further three days over the Christmas break. We provide up to two more additional College closure days throughout the year, and also offer leave for volunteering. Excellent pension schemes are offered, including employer contributions (Teachers' Pension Scheme, Local Government Pension Scheme or Nest). Other benefits include:

• Access to our Employee Assistance Programme
• Free onsite parking
• Cycle to work/bike loan scheme
• Annual season ticket loan
• Access to the 'Discounts for Teachers' portal
• Free Wifi access in over 10,000 locations worldwide Eduroam
• Access to our onsite gym at Bromley, discounts in our in-house restaurants and on our hair and beauty treatments

Accreditations

As employers, we recognise and embrace our legal and quality-assurance framework responsibilities. We use these frameworks, as well as other accreditations and schemes, to further develop our development and progress of Equity, Diversity and Inclusion. We acknowledge that there is always more that we can learn and use these accreditations to provide us with an external lens and share/gain best-practice information.

Equal Opportunities

London South East Colleges is fully-committed to being an Equal Opportunities Employer, and creating a diverse and inclusive workspace, free from discrimination and harassment. We welcome and encourage applications from all, regardless of race, nationality, ethnic origin, religion/belief, sex, gender identity, sexual orientation, disability, age, parental status and/or marital/partnership status. As a Disability Confident-Committed employer, we will offer an interview to any applicant that declares they have a disability and meets the minimum job role criteria. If you have accessibility needs and/or require any adjustments for the application and interview process, please email us at [email protected]

In line with KCSIE (Keeping Children Safe in Education) guidance we conduct social media checks for all candidates who are shortlisted for roles in order to ascertain their suitability to work with children and young adults. As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an 'Enhanced' DBS (formerly CRB) check, along with a Children's Barred List check if in regulated activity. Any offers of appointment may be withdrawn if these checks prove to be unsatisfactory to the College. Self-disclosure will be required as part of the recruitment process. If you fail to make a full disclosure or provide sight of your DBS certificate then your offer of employment is likely to be withdrawn. The College's DBS policy covers the recruitment of ex-offenders which is available upon request.