Technology and Transformation Assurance Lead

Technology and Transformation Assurance Lead

Summary

Salary: Competitive Salary & Benefits
Grade: 3A
Reporting Line: Group Head of Assurance
Contract Type: Permanent
Location: London
Closing Date: 11th April 2025

What to expect

The Group Risk and Assurance Function is responsible for ensuring Post Office has the required frameworks and standards in place to support the business in establishing and maintaining a mature risk and control environment. The Group Risk and Assurance Function through appropriate coverage of POL and its business functions will establish objective oversight for the timely identification, assessment and reporting on the status of POLs risk and control environment to support the delivery of POLs strategic outcomes and safeguarding of Postmasters.

The Technology and Transformation Assurance Lead is a key member of the Group Risk and Assurance Function, responsible for the delivery of functional strategies, always role modelling the Post office behaviours and demonstrating a Postmaster first mindset. Acting as an expert advisor, the Technology and Transformation Assurance Lead will apply their advanced knowledge of Risk and Assurance.

The Technology and Transformation Assurance Lead will be primarily responsible for supporting the creation and timely delivery of the Group Assurance Plans, ensuring adequate coverage for key business change, technology transformation programmes etc. They will ensure related material risks and efficacy of key controls are objectively assessed and reported to the Risk & Compliance Committee and Audit, Risk and Compliance Committee. They will work collaboratively with other assurance resources across Group Assurance and Risk and support the Assurance Leadership Team (Group Risk and Assurance Director, Head of Risk and Controls, Head of Group Assurance, MLRO & Head of Financial Crime Assurance, and DPO and Head of Data Governance) to deliver ad-hoc request, assurance reviews, assess root causes of incidents etc. They will drive a culture of inclusion, continuous improvement, and high performance across teams. They will support driving decision-making across Risk and Assurance.

What we can do for you

Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

• 27.5 days annual leave that increases with tenure
• Up to 18% on target bonus opportunity
• Car allowance
• Generous pension contribution
• Life assurance
• Income protection after 12 months service
• Full support from our employee assistance programme and access to our employee benefits platform
• Ever-evolving learning and development opportunities

Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office \’Everybody\’s Business\’. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.

What you\’ll need to succeed

• Degree educated, or equivalent, and holder of an ACA, CIMA, IIA, CII or qualified equivalent (not essential).
• Significant and demonstrable experience working in a second and or third line assurance function within FTSE 100 organisations, with practical experience ideally across financial risk types and non-financial risk types, risk and control frameworks, governance and all aspects of enterprise risk including risk appetite, policies, processes, data reporting and MI.
• Experience in performing objective assurance risk and control reviews across operational, commercial, technology and change / transformation programme activities.
• Proven experience collaborating with peers and senior managers, to contribute to the development of, and deliver, a functional strategy to achieve business objectives.
• Substantial experience in establishing successful, cross-functional, stakeholder relationships.
• Demonstrable experience of delivering projects to achieve key objectives.
• Experience of the implementation of assurance reporting mechanisms, KPI/KRI etc to meet UK Corporate Governance Code requirements.
• An enabler who can speak with knowledge and confidence in their subject matter, guiding their team to success.
• Excellent influencing and communication skills with the ability to utilise a range of techniques to deliver messages effectively, make an impact, and drive a successful outcome.
• Ability to develop and maintain strong relationships with senior stakeholders and leaders to build support for functional plans and activity.
• Acts as an expert advisor, applying advanced knowledge of their own specialism as well as broad knowledge of related areas.
• Strong commercial business acumen and ability to make data-driven business decisions.
• Demonstrates a strong commitment to upholding the values and principles of the POL organisation.
• A track record of actively promoting equality, diversity, and inclusion within all areas of responsibility and in particularly in a Risk and Assurance Function.

About us

Post Office is an integral part of every community, upheld by the dedication and service of our postmasters. In a world that\’s constantly evolving, we recognise the importance of adapting and growing. As we navigate the shifting landscapes of a digital age, our commitment to evolving is stronger than ever; without losing the essence of personal touch that defines us. Our journey forward is one of reflection, learning, and positive change.

Whilst there is much work to be done, we\’re looking for people ready to think differently in tackling the challenges ahead – people who possess resilience and a deep sense of responsibility towards our postmasters and the communities they serve. This mission drives us, ensuring that we remain focused on our purpose and strategic intent. If you\’re inspired by the prospect of making a meaningful difference and contributing to a future where Post Office can stand as a model of renewed progress and integrity, we want to hear from you. Join us on our journey in making Post Office a business that belongs to and serves everyone, shaping a new future legacy. #J-18808-Ljbffr