At a Glance
- Tasks: Lead operations in the UK & Ireland, driving profitability and exceptional customer service.
- Company: Join ZIM, a leader in the global shipping container industry, committed to excellence.
- Benefits: Enjoy competitive salary, career growth opportunities, and a dynamic work environment.
- Why this job: Make an impact by fostering business growth and building lasting customer relationships.
- Qualifications: 10+ years in global shipping, proven leadership, and strong analytical skills required.
- Other info: This role offers a chance to represent ZIM with local authorities and enhance brand presence.
The predicted salary is between 48000 - 72000 £ per year.
We are seeking a dynamic and experienced Country Manager to lead our operations in the UK & Ireland. In this key leadership role, you will oversee all day-to-day business activities, driving profitability, operational excellence, and exceptional customer service. You will manage a high-performing team, foster business growth, and represent the company with key stakeholders, ensuring compliance with local regulations and alignment with global standards.
Day-to-day activities
- Direct profit & loss responsibility for the country.
- Responsible for enlarging country customer base, performance results vs sales targets.
- Customer Service - provide the best level of service to customers and build a trustworthy and long-lasting relationship according to global CS standard of service.
- Responsible for logistics and port operation activities in the country.
- Finance - overall responsibility for country working capital and financial statements.
- Lead interfaces and achievements with other global/regional functions, and countries in the company.
- Manage cargo flow policies in order to bring to the best results.
- Manage the country according to the local regulations together with company best practice.
- Represent ZIM in all local authorities.
Business Development
- Responsible for country business development.
- Improve ZIM brand in the local market - take part in conventions, develop relationships with customers based on trust, and enhance interactions with local authorities.
Improve Results
- Manage the country by outstanding performance under set of KPIs and targets.
- Achieve budget forecast in terms of sales, quantities, revenues, costs, operational profits as well as market share.
Requirements
- A minimum of 10 years of experience in the global shipping container industry is essential.
- Proven track record in commercial/sales roles, with a strong focus on achieving business targets.
- Prior experience as a Managing Director, Country Manager, or similar leadership position.
- Demonstrated success in managing teams, including managerial-level staff.
- In-depth knowledge of business and performance metrics, with strong analytical skills.
- Exceptional organizational, leadership, and decision-making abilities.
- Excellent interpersonal and communication skills, both verbal and written.
- Bachelor's degree in Business Administration, Management, or a related field.
- Native/Bilingual English language.
Country Manager UK & Ireland employer: ZIM
Contact Detail:
ZIM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Country Manager UK & Ireland
✨Tip Number 1
Network strategically within the shipping and logistics industry. Attend relevant conferences, seminars, and local business events to connect with key stakeholders and potential collaborators. Building relationships in this sector can significantly enhance your visibility and credibility.
✨Tip Number 2
Research the company thoroughly. Understand their operations, values, and recent developments in the UK & Ireland market. This knowledge will not only help you tailor your approach but also demonstrate your genuine interest in the role during discussions.
✨Tip Number 3
Prepare to discuss your leadership style and how it aligns with the company's culture. Be ready to share specific examples of how you've successfully managed teams and driven performance in previous roles, as this will be crucial for a Country Manager position.
✨Tip Number 4
Stay updated on industry trends and challenges, particularly those affecting the UK & Ireland markets. Being knowledgeable about current issues will allow you to engage in meaningful conversations and showcase your expertise during interviews.
We think you need these skills to ace Country Manager UK & Ireland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the global shipping container industry. Emphasise your leadership roles and any achievements related to profit and loss responsibility, customer service excellence, and business development.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Discuss your proven track record in commercial/sales roles and how your skills align with the responsibilities of a Country Manager.
Highlight Key Achievements: In both your CV and cover letter, include specific examples of how you've successfully managed teams, achieved sales targets, and improved business performance. Use metrics where possible to demonstrate your impact.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. Ensure that your communication is clear and professional, reflecting your exceptional interpersonal skills.
How to prepare for a job interview at ZIM
✨Showcase Your Leadership Experience
As a Country Manager, you'll need to demonstrate your ability to lead teams effectively. Prepare specific examples of how you've successfully managed teams in the past, focusing on your leadership style and the outcomes achieved.
✨Understand the Local Market
Familiarise yourself with the UK and Ireland shipping container industry. Be ready to discuss market trends, challenges, and opportunities. This shows your commitment and understanding of the role's requirements.
✨Highlight Your Financial Acumen
Since you'll have profit and loss responsibility, be prepared to discuss your experience with financial management. Bring examples of how you've improved financial performance in previous roles, including any relevant metrics.
✨Demonstrate Customer Service Excellence
Customer service is key in this role. Share instances where you've built strong customer relationships or improved service standards. This will illustrate your commitment to exceptional customer service.