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For Companies At a Glance
- Tasks: Lead onboarding and implementation for new customers, ensuring their needs are met creatively.
- Company: Join Zip, a fast-growing procurement platform trusted by top companies like OpenAI and Coinbase.
- Benefits: Enjoy start-up equity, flexible PTO, health coverage, and a home office budget.
- Why this job: Be part of a world-class team driving innovation in a $50B+ market with a positive impact.
- Qualifications: 4+ years in procurement or ERP roles, excellent communication, and a proactive mindset required.
- Other info: We value diversity and encourage all candidates to apply, regardless of experience.
The predicted salary is between 48000 - 72000 £ per year.
The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.
Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.
We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us!
Your Role
We’re looking for a Senior Solutions Consultant with experience with ERPs (such as Oracle Fusion, SAP s/4, Ariba, Netsuite or Coupa) to lead onboarding for new customers and drive their implementation of our product. We’re also looking for someone who is excited to be hands-on and influence our product roadmap.
As every business needs our type of product, you’ll work with a variety of new clients and industries as Zip scales. Current clients include OpenAI, Coinbase, Snowflake, Notion, Canva, Samsara, Databricks, etc.
You Will
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Lead onboarding for new customers, with a heavy emphasis on understanding requirements and creatively configuring the product to solve their problems
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Responsible for leading the end-to-end implementation for new customers — roll up your sleeves and build out the customer’s processes from scratch
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Lead training and Q&A sessions with customers and key stakeholders to empower them to utilize the product without additional ongoing help from Zip
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Proactive project management across many customers, to manage requirements and tasks across onboarding
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Collaborate closely with the product and engineering teams to determine which customer requests we should and shouldn’t support, and set expectations with customers
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Do whatever it takes to make customers happy + successfully onboard them as quickly as possible
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Continuously improve the post-sales processes to help our customers accelerate the time to value
Qualifications
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4+ years’ experience working in one of the following roles: Procurement/Sourcing Manager, ERP/P2P Systems Consultant, or managing key customer and stakeholder relationships in a B2B SaaS company
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Prior experience with the implementation or administration of a procurement tool / ERP – Oracle Fusion or SAP Ariba
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Fantastic communication skills
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Extreme attention to detail and pride yourself in being incredibly proactive
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Experience working with product and engineering teams
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You’re able to push back and still make people happy
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Very comfortable with software configuration (not necessarily technical skills, which would be a plus)
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Willing to do whatever it takes to make Zip and its customers happy.
Perks & Benefits
At Zip, we’re committed to providing our employees with everything they need to do their best work.
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Start-up equity
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Health, vision & dental coverage
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Commuter benefit
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Team building events & happy hours
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Flexible PTO
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Apple equipment plus home office budget
We\’re looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn\’t exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!
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Senior ERP Solutions Consultant employer: ZipHQ, Inc.
Contact Detail:
ZipHQ, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior ERP Solutions Consultant
✨Tip Number 1
Familiarise yourself with the specific ERPs mentioned in the job description, such as Oracle Fusion and SAP Ariba. Having a solid understanding of these systems will not only boost your confidence but also demonstrate your expertise during interviews.
✨Tip Number 2
Network with current or former employees of Zip or similar companies. Engaging in conversations about their experiences can provide you with valuable insights into the company culture and expectations, which can be a game-changer in your application process.
✨Tip Number 3
Prepare to discuss your project management skills in detail. Since the role involves proactive project management across multiple customers, having concrete examples ready will help you stand out as a candidate who can handle the demands of the position.
✨Tip Number 4
Showcase your communication skills by preparing to explain complex concepts in simple terms. This is crucial for leading training sessions and ensuring customer satisfaction, so practice articulating your thoughts clearly and concisely.
We think you need these skills to ace Senior ERP Solutions Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and qualifications for the Senior ERP Solutions Consultant position. Tailor your application to highlight relevant experience with ERPs and customer onboarding.
Craft a Tailored CV: Your CV should reflect your experience in procurement or ERP systems. Emphasise your hands-on experience with implementations and any specific tools like Oracle Fusion or SAP Ariba. Use keywords from the job description to align your skills with what Zip is looking for.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your proactive approach and communication skills can contribute to Zip's mission of simplifying procurement processes for clients.
Showcase Relevant Projects: If you have led projects or initiatives that align with the responsibilities of this role, be sure to include them in your application. Highlight your ability to manage multiple customers and collaborate with product and engineering teams effectively.
How to prepare for a job interview at ZipHQ, Inc.
✨Understand the Product
Before your interview, make sure you have a solid understanding of Zip's procurement platform and how it stands out in the market. Familiarise yourself with its features and benefits, as well as the specific ERPs mentioned in the job description.
✨Showcase Your Experience
Be prepared to discuss your previous experience with ERP systems like Oracle Fusion or SAP Ariba. Highlight specific projects where you led onboarding or implementation, and be ready to explain how you creatively solved problems for clients.
✨Demonstrate Communication Skills
Since fantastic communication skills are crucial for this role, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated with stakeholders and trained users in past roles.
✨Emphasise Proactivity and Attention to Detail
Zip values proactive team members who pay attention to detail. Share instances where you took initiative in a project or went above and beyond to ensure customer satisfaction, showcasing your commitment to making clients happy.
