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- Tasks: Lead and inspire a team to achieve operational excellence and key performance indicators.
- Company: Join a growing company focused on customer service and continuous improvement in Bristol.
- Benefits: Enjoy 23 days holiday, paid volunteer day, healthcare cash plan, and exclusive discounts.
- Why this job: Be a role model in a dynamic environment that values integrity, ownership, and teamwork.
- Qualifications: 2+ years in operations management with strong leadership and customer service skills required.
- Other info: Opportunity to purchase shares at a discount and access fitness resources.
The predicted salary is between 36000 - 60000 £ per year.
We are currently looking for an Assistant General Manager to join our Operations Team and be part of our continuing growth at our Bristol Operation Centre BS10 7SF. This role has responsibility for the performance of the whole team. Through a management team under your direct leadership, you will inspire and motivate your whole team to ensure the efficient operation of your Operation Centre and the achievement of Key Performance Indicators and profitability against expectations.
The Assistant General Manager plays a pivotal role in the recruitment and development of staff and the continuous improvement of our current procedures, including Health & Safety and the efficient running of the operations centre. You will be a role model to the team, by living and demonstrating our values; Act with Integrity, Be an Owner, Challenge the Norm, Get Results and Celebrate our people. You will have the opportunity to challenge the norm and actively work with colleagues to improve service delivery and measures of engagement.
To be successful in this role you will need to have previous experience in a similar Operations management position within a customer-focused environment, adhering to strict Health & Safety procedures. If you have a passion for continuous improvement, outstanding service delivery and developing teams, we’d love to hear from you.
What we need from you:
- Minimum of 2 years of experience in a similar, operations management role
- A proven track record of strong people management, with excellent leadership skills.
- Team Management experience, gained in an environment where strict Health & Safety processes must be enforced and adhered to.
- A positive, can-do attitude, with the ability to multi-task within a fast-paced environment.
- Excellent verbal and written communication skills and must be computer literate.
- Customer service focused (with both internal and external customers).
- Proactive and can use initiative and work on own when required.
- Can develop a team and introduce new working practices.
What we offer you in return:
- ✨ Time For You: Relax with 23 days of holiday plus bank holidays, and an extra day for a personal special occasion.
- 🌟 Give Back: Receive a paid day to volunteer for a charity of your choice.
- 💖 Health & Wellness: Healthcare Cash Plan, allowing you to claim cash back on a range of healthcare products and services including dental, optical, chiropody, and specialist consultations, tests, and scans and Virtual GP access.
- 😊 Appreciating You & Others: Celebrate special moments with access to our Recognition Hub and E-card collection.
- 💼 Your Future: Join our contributory workplace pension scheme for financial security.
- 📈 Investment: Purchase shares in our global company at a discounted rate.
- 🚴 Fitness & Health: Save money while commuting with our Cycle to Work Scheme and access fitness videos and gym discounts.
- 🛡️ Life Assurance: Enjoy peace of mind with our life insurance coverage.
- 💸 Exclusive Discounts: Access our deals hub for savings on everyday purchases and family activities.
- 🎯 Goal Support: Use tools like Mortgage Advice, Life Coaching, and our Money Hub to achieve your goals.
Assistant General Manager employer: Copart Uk Limited
Contact Detail:
Copart Uk Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager
✨Tip Number 1
Familiarise yourself with our company values: Act with Integrity, Be an Owner, Challenge the Norm, Get Results, and Celebrate our people. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous roles.
✨Tip Number 2
Highlight your experience in operations management, especially in environments that prioritise Health & Safety. Be prepared to discuss specific examples of how you've successfully enforced these procedures and improved team performance.
✨Tip Number 3
Showcase your leadership skills by discussing how you've motivated and developed teams in the past. Think of concrete examples where your leadership directly contributed to achieving Key Performance Indicators or enhancing service delivery.
✨Tip Number 4
Prepare to discuss your proactive approach to problem-solving and continuous improvement. Share instances where you've introduced new working practices that led to better efficiency or customer satisfaction, as this aligns with our focus on innovation.
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in operations management, particularly in customer-focused environments. Emphasise your leadership skills and any achievements related to team management and Health & Safety compliance.
Craft a Compelling Cover Letter: In your cover letter, express your passion for continuous improvement and outstanding service delivery. Mention specific examples of how you've inspired and motivated teams in previous roles, aligning with the company's values.
Highlight Key Skills: Clearly outline your key skills that match the job description, such as excellent communication, proactive problem-solving, and the ability to multi-task in fast-paced environments. Use bullet points for clarity.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Copart Uk Limited
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your previous roles where you successfully led a team, inspired others, and achieved key performance indicators.
✨Emphasise Health & Safety Knowledge
Given the importance of Health & Safety in this role, be ready to discuss your experience with strict procedures. Highlight specific instances where you ensured compliance and improved safety standards in your previous positions.
✨Demonstrate a Customer-Focused Mindset
This position requires a strong focus on customer service. Be prepared to share examples of how you've enhanced customer satisfaction in past roles, both for internal and external customers.
✨Prepare for Behavioural Questions
Expect questions that assess your ability to challenge the norm and implement new practices. Think of situations where you identified areas for improvement and successfully introduced changes that benefited your team or operations.
