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- Tasks: Lead a small team managing all incoming and outgoing post and deliveries.
- Company: Join the Facilities Team at East Sussex County Council, dedicated to excellent service.
- Benefits: Enjoy diverse benefits, including support during your employment and flexible working options.
- Why this job: Be part of a vital role with a supportive culture and opportunities for growth.
- Qualifications: Strong customer service skills and ability to work independently are essential.
- Other info: Interviews will be conducted virtually via MS Teams; apply now!
Do you pride yourself in your work, are a Team Player and want to be part of a great Facilities Team within East Sussex County Council? Then this great opportunity is for you. We are looking for a Post Hub Supervisor for a small, very important but busy team who deal with all incoming and outgoing post and deliveries whilst your role will be to provide a focused and dedicated lead for the team.
You will learn to operate the hybrid digital postal hub which we use to send our outgoing post, distribute incoming post to the correct recipient and deal with deliveries but also create reports, update postal portals, liaise with our inter authority users and customers. You will be part of the larger FM team who deal with contractors, security, meeting room set ups, changes and office moves, plus statutory building checks which you will be expected to assist with whilst also supervising the small team within the Postal Hub.
Are you ready to fulfil this vital role within the FM core responsibilities? We are looking for candidates who can:
- Provide a high level of customer service to internal and/or external customers.
- Provide timely and accurate information, including investigating issues.
- Provide a hard working, with little supervision, approach to work and adapt and organise accordingly sometimes at very short notice.
- Produce correspondence and reports using Microsoft.
- Comply with GDPR, H&S and other statutory regulations.
- Accurately input data, use databases and spreadsheets and process, retrieve, analyse and cleanse data as necessary.
- Provide technical support and advice in connection with services, operational delivery, and contract performance management.
- Undertake training as required.
To apply for this role please follow the ‘Apply Now’ button above. We are accepting CV and Cover Letters, we need you to explain how and why you feel you have the desired and essential criteria within your Cover Letter and why we should recruit you. The interviews will take place virtually via MS Teams and should take place within a few days of this advert closing.
We need a good all round team member and we look forward to bringing the right candidate onto the team. We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page.
For an informal discussion about this opportunity contact Nick Dimmer, Facilities Manager at nick.dimmer@eastsussex.gov.uk to request a MS teams call or phone 01272 335499 (office hours). Come and join us and find out why “We Choose East Sussex”.
Post Hub Supervisor employer: East Sussex County Council
Contact Detail:
East Sussex County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Post Hub Supervisor
✨Tip Number 1
Familiarise yourself with the hybrid digital postal hub mentioned in the job description. Understanding how it operates will not only help you during the interview but also demonstrate your proactive approach and genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills, as providing a high level of service is crucial for this position. Think of examples from your past experiences where you successfully handled customer inquiries or resolved issues, as these will be great to share during your interview.
✨Tip Number 3
Prepare to discuss your experience with data management, including using databases and spreadsheets. Be ready to explain how you've processed, retrieved, and analysed data in previous roles, as this will show your capability to handle the technical aspects of the job.
✨Tip Number 4
Since the interviews will be conducted via MS Teams, ensure you're comfortable with the platform. Test your technology beforehand and consider your background and lighting to create a professional environment that reflects your enthusiasm for the role.
We think you need these skills to ace Post Hub Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Post Hub Supervisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling Cover Letter: In your cover letter, clearly explain how you meet the desired and essential criteria mentioned in the job description. Use specific examples from your past experiences to demonstrate your skills and suitability for the role.
Highlight Relevant Skills: Make sure to emphasise your customer service skills, ability to work independently, and proficiency in Microsoft applications. Mention any experience you have with data management, compliance with regulations, and team supervision.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at East Sussex County Council
✨Showcase Your Team Spirit
As a Post Hub Supervisor, being a team player is crucial. During the interview, share examples of how you've successfully collaborated with others in previous roles. Highlight your ability to lead and support a team, as this will demonstrate that you understand the importance of teamwork in this position.
✨Demonstrate Customer Service Skills
Since the role involves providing high levels of customer service, prepare to discuss specific instances where you've gone above and beyond for customers. Be ready to explain how you handle difficult situations and ensure timely and accurate information is provided.
✨Familiarise Yourself with Relevant Software
The job requires proficiency in Microsoft applications and data management. Brush up on your skills with spreadsheets and databases, and be prepared to discuss your experience with these tools. If possible, mention any relevant projects where you used these skills effectively.
✨Understand Compliance and Regulations
Knowledge of GDPR, health and safety, and other statutory regulations is essential. Make sure to research these areas and be ready to discuss how you've adhered to such regulations in past roles. This will show your commitment to maintaining standards and compliance in the workplace.
