At a Glance
- Tasks: Engage with customers, provide support, and help them find storage solutions.
- Company: Join a leading self-storage company focused on customer satisfaction.
- Benefits: Enjoy a salary of £25,500 plus bonuses and fantastic benefits.
- Why this job: Kickstart your career in a supportive environment with growth opportunities.
- Qualifications: Previous customer service experience is a plus but not required.
- Other info: Be part of a team that values safety and positive customer experiences.
The predicted salary is between 15300 - 20400 £ per year.
Trainee Customer Advisor – Self Storage Salary: £25,500 + bonuses Are you ready to kickstart your career in customer service with a leading self-storage company? With a base salary of £25,500, plus bonus opportunities and fantastic benefits, this role offers an excellent chance for career growth and development. About the Role: As a Trainee Customer Advisor in our self-storage facility, you’ll play a vital role in providing outstanding customer service. Whether you’re engaging with customers face-to-face, handling phone inquiries, or assisting clients in their local area, your aim will be to build strong relationships and help customers find the perfect storage solutions. Key Responsibilities: Deliver exceptional customer service by assisting customers both over the phone and in person. Guide customers in choosing the right storage options that meet their needs. Ensure the facility runs smoothly and customers receive a high level of support. Highlight the unique benefits of our self-storage solutions and what makes our company stand out. Maintain a safe and compliant work environment, adhering to Health and Safety regulations. Support the team in contributing to a positive customer experience and facility reputation. What We’re Looking For: Previous customer service expe…
Trainee Customer Advisor employer: 360 Resourcing Careers
Contact Detail:
360 Resourcing Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Customer Advisor
✨Tip Number 1
Familiarize yourself with the self-storage industry. Research common customer needs and challenges in this sector, so you can speak knowledgeably about how our services can meet those needs during your interview.
✨Tip Number 2
Practice your communication skills. Since you'll be engaging with customers both face-to-face and over the phone, being able to convey information clearly and effectively is crucial. Consider role-playing scenarios with friends or family.
✨Tip Number 3
Showcase your problem-solving abilities. Think of examples from your past experiences where you've successfully resolved customer issues. This will demonstrate your capability to handle inquiries and provide exceptional service.
✨Tip Number 4
Emphasize your teamwork skills. Highlight any experiences where you've worked collaboratively with others to achieve a common goal, as this role requires supporting the team to enhance the customer experience.
We think you need these skills to ace Trainee Customer Advisor
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Trainee Customer Advisor position. Understand the key responsibilities and what the company values in a candidate.
Tailor Your CV: Customize your CV to highlight relevant customer service experience. Use specific examples that demonstrate your ability to engage with customers and provide exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service. Mention why you are interested in this role and how your skills align with the company's mission and values.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and professional.
How to prepare for a job interview at 360 Resourcing Careers
✨Show Your Customer Service Skills
Be prepared to share specific examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations and turned them into positive outcomes.
✨Know the Company and Its Services
Research the self-storage industry and understand what makes this company unique. Be ready to discuss their services and how you can contribute to enhancing customer satisfaction.
✨Demonstrate Strong Communication Skills
Since the role involves face-to-face interactions and phone inquiries, practice clear and confident communication. Show that you can listen actively and respond appropriately to customer needs.
✨Emphasize Teamwork and Collaboration
Discuss your ability to work well in a team environment. Share examples of how you've supported colleagues in the past and contributed to a positive workplace culture.