Business Technology Solutions Consultant - R&D Drug Development / Clinical Trials

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers, and consumers worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business.

At ZS we honour the visible and invisible elements of our identities, personal experiences and belief systems—the ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about.

Business Technology Solutions Consultants (BTSCs) create and deliver solutions for our clients and project teams. BTSCs leverage their analytic, synthesis and communication skills to derive insights and solve business problems. In particular, BTSCs apply problem-solving frameworks to client issues, support clients in change initiatives and employ standard analytic techniques to help guide client decisions.

• Leverage knowledge of Life Sciences R&D organizations, data and systems, business processes and stakeholder types to aid analyses and recommendations for strategy and technology solution offerings;
• Have significant direct client interaction, managing multiple projects simultaneously;
• Apply advanced analytics (predictive and prescriptive) and data management knowledge on clinical data sources (both internal CDMS & CTMS and real world data) to provide insights for Clinical Trial Optimization;
• Represent R&D business in Clinical Trial Optimization and drive innovation, business case development, and lead user needs assessment workshops and roadmap development for existing and new opportunities;
• Build ongoing client relationships with key business users and leaders including client presentations;
• Manage and advise the clinical needs assessment and requirements gathering process by meeting with stakeholders to define the business and functional requirements following user centric design best practices;
• Drive methodology and frameworks for Clinical Trial Optimization solutions;
• Advise on clinical business process enhancements based on experience/best practices, business knowledge, and gaps in current vs. future state;
• Coach the cross-functional project team on the business perspective and data domain to inform key project decisions;
• Coach and mentor teams, conduct & develop training programs to contribute to capability building and knowledge sharing.

• Bachelor's (and often graduate) degrees with a strong academic record in business, medical or life sciences, engineering, applied math, statistics or related fields. Alternately, candidates may possess a Masters (preferably PhD) in pharmaceutical sciences, decision sciences or related field with a business application.
• 4-8 years of relevant post-collegiate job experience.
• High motivation, good work ethic, maturity and personal initiative;
• Strong oral and written communication skills;
• Empathy, adaptability and high personal impact;
• Close attention to detail, with a quality-focused mindset;
• Self-discipline for planning and organizing tasks;
• Aptitude for, and enjoyment of, team leadership.

ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

Considering applying? At ZS, we’re building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognise the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don’t meet 100% of the requirements listed above. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

To Complete Your Application: Candidates must possess or be able to obtain work authorization for their intended country of employment. An online application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE.