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- Tasks: As a Hotel Receptionist, you'll welcome guests and manage their check-in/check-out experience.
- Company: Accor is a global leader in responsible hospitality with over 5,600 hotels worldwide.
- Benefits: Enjoy flexible hours, employee discounts, and opportunities for career growth.
- Why this job: Join a vibrant team that values innovation and offers a dynamic work environment.
- Qualifications: No prior experience needed; just bring your passion for customer service!
- Other info: Be part of a diverse community that celebrates individuality and creativity.
Job Description
Our mission atIbis Cambridge Central Stationis to create memorable moments for our guests, by connecting hearts from arrival to farewell. If you have a passion for hospitality and love making people feel welcome, we want YOU to be part of our Team.
Job Description
As our next Receptionist, you will:
- Welcome guests to the hotel and ensure service is handled excellently.
- Register gues…
ZIPC1_UKCT
Hotel Receptionist employer: ibis Cambridge
Contact Detail:
ibis Cambridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist
✨Tip Number 1
Familiarize yourself with the Accor Group and its various brands. Understanding their unique personalities and values will help you align your approach during the interview and demonstrate your enthusiasm for the company.
✨Tip Number 2
Highlight your customer service skills and experiences. As a hotel receptionist, you'll be the first point of contact for guests, so showcasing your ability to handle inquiries and resolve issues effectively is crucial.
✨Tip Number 3
Prepare to discuss how you can contribute to creating memorable guest experiences. Think of specific examples from your past roles where you went above and beyond to ensure customer satisfaction.
✨Tip Number 4
Show your passion for hospitality and innovation. Accor values those who challenge the status quo, so be ready to share ideas on how you can enhance guest services or improve operational efficiency.
We think you need these skills to ace Hotel Receptionist
Some tips for your application 🫡
Understand the Company Culture: Familiarize yourself with Accor's values and mission. Highlight your passion for hospitality and how it aligns with their commitment to responsible hospitality in your application.
Tailor Your CV: Customize your CV to emphasize relevant experience in customer service and hospitality. Include specific examples of how you've provided excellent service in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role of Hotel Receptionist. Mention why you want to work at Accor and how your skills can contribute to their innovative approach.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in the hospitality industry.
How to prepare for a job interview at ibis Cambridge
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry. Share specific experiences that highlight your passion for providing excellent customer service and creating memorable guest experiences.
✨Know the Company and Its Brands
Research Accor and its various brands before the interview. Understanding their values, mission, and unique offerings will help you demonstrate your genuine interest in the company and how you can contribute to their goals.
✨Prepare for Common Receptionist Scenarios
Think about common situations a hotel receptionist might face, such as handling guest complaints or managing bookings. Prepare examples from your past experiences that showcase your problem-solving skills and ability to stay calm under pressure.
✨Dress Professionally and Be Punctual
First impressions matter! Dress appropriately for the interview and arrive on time. This shows respect for the interviewer's time and reflects your professionalism, which is crucial in the hospitality industry.
