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For Companies At a Glance
- Tasks: Support users and troubleshoot software issues in a dynamic IT environment.
- Company: Join Medpace, a leading clinical research organisation making a global impact in healthcare.
- Benefits: Enjoy flexible work options, competitive pay, and wellness initiatives.
- Why this job: Be part of a mission-driven team improving lives through innovative medical solutions.
- Qualifications: Bachelor's degree in IT or Life Sciences with 3 years of relevant experience required.
- Other info: Recognised by Forbes for excellence and offers structured career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Due to our continued growth, we are in search of qualified and focused individuals for a vital role in our Information Technology department. Our Clinical Application Administrator role works closely with multiple departments to help identify technical and user support issues of our internal software applications. This position will assist in troubleshooting, problem resolution and end user training. In addition, you will collaborate with our software engineers while providing exceptional support for both our internal and external users.
Responsibilities:
- Act as a liaison between end users and application development teams while maintaining the interests of end users;
- Develop and implement approaches for the use of software applications as they apply to individual users and study teams;
- Interpret study protocols, protocol amendments, and other relevant operational documents for system set-up;
- Import data between systems;
- Work with internal and external users to ensure file formats meet systems requirements for importing data files;
- Write tSQL queries to interact with reporting database when setting up data feeds and integrations;
- Perform other system-related tasks to meet company objectives.
Qualifications:
- Bachelor's degree in Information Systems (or a related field) or Life Sciences and 3 years of experience in the clinical research industry or 3 years of experience as a system administrator in a health care field;
- Good organizational skills, very detail oriented, flexible, and possess good communication skills;
- Ability to interact with staff and external users from multiple countries;
- Must be able to work concurrently on several projects, each with specific requirements that may differ from project to project;
- Demonstrated ability to learn new technologies/applications;
- Familiar with field's concepts, practices, and procedures;
- Knowledge of Microsoft Windows operating systems.
Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries.
Why Medpace?
People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we've done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future.
Medpace Perks:
- Flexible work environment
- Competitive compensation and benefits package
- Competitive PTO packages
- Structured career paths with opportunities for professional growth
- Company-sponsored employee appreciation events
- Employee health and wellness initiatives
Awards:
Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024. Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility.
What to Expect Next:
A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.
Clinical Application Administrator employer: Medpace, Inc.
Contact Detail:
Medpace, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Application Administrator
✨Tip Number 1
Familiarise yourself with the specific software applications used in clinical research. Understanding these tools will not only help you during the interview but also demonstrate your proactive approach and genuine interest in the role.
✨Tip Number 2
Network with current or former Clinical Application Administrators, especially those who have worked at Medpace. They can provide valuable insights into the company culture and expectations, which can be a game-changer in your application process.
✨Tip Number 3
Brush up on your tSQL skills, as this role requires writing queries to interact with databases. Consider working on sample projects or online exercises to showcase your technical abilities during discussions.
✨Tip Number 4
Prepare to discuss your experience in troubleshooting and user support. Be ready to share specific examples of how you've resolved issues in the past, as this will highlight your problem-solving skills and ability to work under pressure.
We think you need these skills to ace Clinical Application Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Clinical Application Administrator position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in clinical research or system administration. Provide specific examples of how you've successfully resolved technical issues or supported users in previous roles.
Showcase Technical Skills: Mention your proficiency in tSQL and any other relevant software applications. If you have experience with data import/export processes or working with reporting databases, be sure to include that information.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for improving patient outcomes through technology. Make it personal and connect your goals with Medpace's mission.
How to prepare for a job interview at Medpace, Inc.
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Clinical Application Administrator. Familiarise yourself with the technical aspects, such as tSQL queries and data import processes, as well as the importance of user support and collaboration with software engineers.
✨Showcase Your Communication Skills
Since this role involves acting as a liaison between end users and application development teams, demonstrate your strong communication skills during the interview. Be prepared to discuss how you've effectively communicated complex technical information to non-technical users in the past.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of examples from your previous experience where you successfully resolved technical issues or improved user training, and be ready to explain your thought process.
✨Highlight Your Organisational Skills
Given the need to manage multiple projects concurrently, emphasise your organisational skills. Share specific strategies you use to stay organised and ensure that you meet the varying requirements of different projects.
