Business Operations Project Manager - MAT cover
Business Operations Project Manager - MAT cover

Business Operations Project Manager - MAT cover

London Temporary 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead projects to enhance customer experience and streamline business processes.
  • Company: Join Octopus Electric Vehicles, a fast-growing start-up revolutionising the electric car leasing industry.
  • Benefits: Enjoy flexible salary discussions, a supportive culture, and perks that matter to you.
  • Why this job: Be part of a mission-driven team focused on sustainability and innovative solutions.
  • Qualifications: 3+ years in project management with strong communication and critical thinking skills required.
  • Other info: This is a 9-12 month MAT contract starting May 2025.

The predicted salary is between 36000 - 60000 £ per year.

What we do. Electric Car Leasing.

Why we do it. Greener. Fairer. Future.

We’re looking for a talented Business Operations Project Manager to join our Business Operations team, who will help to drive and elevate our business to the next level of success. Octopus Electric Vehicles is growing fast, and you’ll play a key part in helping the business scale by creating robust processes and initiatives that deliver excellent customer experience across the end to end customer journey. This is a great opportunity to use critical thinking in a fast-paced environment.

A Business Operations Project Manager should be willing to get stuck in - you will not only be leading projects, but building the tools and interventions to support them and driving them through to implementation. Please note this is a 9-12 month MAT contract from May 2025.

What you'll do...

  • Be responsible for maximising the efficiency of business processes and initiatives across the end to end experience, allowing us to scale our operation and increase profitability.
  • Advocate for the customers’ needs as we evolve our products and processes.
  • Focus on continuous improvement; we are focused on fixing problems quickly, obtaining feedback and iterating.
  • Facilitate communication across cross-functional teams to drive delivery of projects to deadlines; manage upwards and work with senior stakeholders.
  • Synthesise information gathered during discovery sessions and establish the path forward, bringing your stakeholders on the journey with you.
  • Create low code interventions, internal toolkits, standards and guidelines that assist customer facing teams in delivering exceptional experience to our customers whilst seamlessly integrating compliance.
  • Partner and collaborate with a variety of different departments to assist them in implementing a product or service with a customer.
  • Be data driven to validate a business problem, build a basic dashboard where required and measure success of initiatives.

What you'll need...

  • A critical thinking mindset with a low-appetite for risk.
  • Excellent communication and experience in leading and influencing stakeholders at various levels.
  • Excellent project management skills with 3+ years of professional experience.
  • Ability to work on multiple projects and workstreams simultaneously in an extremely fast-paced environment with tight deadlines.
  • Experience in using various tools and methodologies to understand our customers' needs, process pain points and areas of improvements.
  • Enjoy working independently and as part of a close-knit team.
  • To be an extreme starter-finisher - you leave no loose ends in your path.
  • Comfortable with numbers and data; knowledge of SQL and Python is desired.
  • Adaptability and flexibility when it comes to changes in a rapidly scaling business.

Why else you'll love it here

Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!

Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about!

Octopus Electric Vehicles, part of the Octopus Energy Group, won the Sunday Times best company to work for in 2024. We were named 6th out of the top 100 start-ups to work for by Tempo in 2025 and on Glassdoor we were voted 50 best places to work in 2022.

About us

The electric revolution has arrived - and from 2035 you’ll no longer be able to buy a new petrol or diesel car in the UK. We’re building a whole new way for drivers to join the electric charge and not only learn about and shop for their EV online, but experience a 'lease for life' through an industry changing customer experience. This is the chance to join one of the UK’s most exciting start-ups – making it easy for individuals and businesses to go electric by getting their car, charger and energy all in one cracking deal.

Octopus Electric Vehicles launched in 2018 to make it seamless to switch to cleaner, greener driving. Our mission is to drive sustainable change, decarbonise the planet and provide our customers with fair pricing and a fantastic experience. We're an Octopus Energy company—an innovative new energy supplier.

If this sounds like you then we'd love to hear from you.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success.

As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

Business Operations Project Manager - MAT cover employer: Octopus Energy Group

At Octopus Electric Vehicles, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Business Operations Project Manager, you'll benefit from a flexible environment that encourages innovation and collaboration, alongside opportunities for professional growth in a rapidly scaling industry focused on sustainability. With recognition as one of the best companies to work for, we offer competitive salaries, meaningful perks, and a commitment to supporting your career journey while making a positive impact on the planet.
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Contact Detail:

Octopus Energy Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Operations Project Manager - MAT cover

✨Tip Number 1

Familiarise yourself with the electric vehicle industry and Octopus Electric Vehicles' mission. Understanding their commitment to sustainability and customer experience will help you align your discussions during interviews with their core values.

✨Tip Number 2

Prepare examples of how you've successfully managed projects in fast-paced environments. Highlight your ability to work on multiple projects simultaneously, as this is crucial for the role of Business Operations Project Manager.

✨Tip Number 3

Brush up on your data analysis skills, particularly in SQL and Python. Being comfortable with numbers and data will be essential for validating business problems and measuring the success of initiatives.

✨Tip Number 4

Showcase your communication skills by preparing to discuss how you've influenced stakeholders at various levels. This will demonstrate your capability to facilitate cross-functional collaboration, which is key for driving project delivery.

We think you need these skills to ace Business Operations Project Manager - MAT cover

Project Management
Critical Thinking
Stakeholder Management
Process Improvement
Data Analysis
Communication Skills
Cross-Functional Collaboration
Adaptability
Problem-Solving Skills
SQL
Python
Customer Experience Focus
Time Management
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in project management and operations. Use keywords from the job description, such as 'critical thinking', 'stakeholder management', and 'data-driven', to demonstrate your fit for the role.

Craft a Compelling Cover Letter: In your cover letter, express your passion for electric vehicles and sustainability. Discuss how your skills align with the company's mission and how you can contribute to enhancing customer experience and operational efficiency.

Showcase Relevant Skills: Emphasise your project management skills and experience with tools like SQL and Python. Provide examples of how you've successfully led projects or improved processes in previous roles, particularly in fast-paced environments.

Highlight Adaptability: Given the rapidly scaling nature of the business, illustrate your adaptability and flexibility. Share instances where you've successfully navigated change or managed multiple projects simultaneously, showcasing your ability to thrive under pressure.

How to prepare for a job interview at Octopus Energy Group

✨Showcase Your Project Management Skills

Be prepared to discuss your previous project management experiences in detail. Highlight specific projects where you successfully led teams, managed timelines, and delivered results. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Demonstrate Critical Thinking

Since the role requires a critical thinking mindset, be ready to tackle hypothetical scenarios during the interview. Practice articulating your thought process when faced with challenges, and how you would approach problem-solving in a fast-paced environment.

✨Know the Company and Its Values

Research Octopus Electric Vehicles thoroughly. Understand their mission, values, and recent developments in the electric vehicle sector. Be prepared to discuss how your personal values align with theirs and how you can contribute to their goals.

✨Prepare for Stakeholder Management Questions

Given the emphasis on communication and influencing stakeholders, think of examples where you've successfully navigated complex stakeholder relationships. Be ready to explain how you manage upwards and ensure alignment across cross-functional teams.

Business Operations Project Manager - MAT cover
Octopus Energy Group
Location: London
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