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- Tasks: Be the friendly face of our office, greeting visitors and managing calls.
- Company: Join Role Group, a dynamic team focused on exceptional customer service.
- Benefits: Enjoy a permanent role with a Monday to Friday schedule and a supportive work environment.
- Why this job: Perfect for those who love multitasking and thrive in a busy atmosphere!
- Qualifications: Previous reception or administrative experience is a must; strong organizational skills are key.
- Other info: This role offers a chance to develop your clerical skills in a professional setting.
The predicted salary is between 24000 - 36000 £ per year.
Role Group is searching for a professional and outgoing receptionist to join the team, based on the front desk. The receptionist will be the first point of contact for our clients and visitors, and be confident providing customer service and administrative support.
This role requires excellent organisational skills and the ability to manage multiple tasks efficiently in a busy office environment.
The role includes
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Greeting and welcoming a wide range of visitors in a warm and welcoming manner.
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Answering incoming phone calls, directing them to the appropriate personnel
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Manage the reception area, ensuring it is tidy and presentable at all times.
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Perform clerical duties including data entry, filing, and maintaining office records.
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Assisting the training team
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Handle incoming and outgoing correspondence efficiently.
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Support administrative staff with various tasks as required to ensure smooth office operations.
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Has been in a busy reception role previously, for a few years
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Strong typing skills with attention to detail for accurate data entry
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Previous experience in an office or administrative role is required
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Excellent organisational skills with the ability to prioritise tasks effectively
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Strong clerical skills including familiarity with office equipment and procedures
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Ability to communicate clearly and professionally both verbally and in writing
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A positive attitude and a commitment to providing outstanding customer service
This is a permanent role, Monday to Friday, 07:00 – 16:30, * Administrative
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Office Equipment
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Training
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Receptionist Duties
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Reception
Receptionist/ Administrator employer: The Role
Contact Detail:
The Role Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist/ Administrator
✨Tip Number 1
Make sure to showcase your previous experience in busy reception roles during the interview. Share specific examples of how you managed multiple tasks efficiently and maintained a welcoming environment.
✨Tip Number 2
Demonstrate your strong communication skills by practicing clear and professional responses to common customer inquiries. This will help you feel more confident when interacting with clients and visitors.
✨Tip Number 3
Familiarize yourself with common office equipment and procedures before the interview. Being able to discuss your proficiency with tools like phones, computers, and filing systems will show that you're ready to hit the ground running.
✨Tip Number 4
Bring a positive attitude to the interview! Employers are looking for someone who is not only skilled but also enthusiastic about providing outstanding customer service. Your demeanor can make a big difference.
We think you need these skills to ace Receptionist/ Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in reception and administrative roles. Emphasize your customer service skills and any previous experience managing a busy front desk.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention specific examples of how you've successfully managed multiple tasks in a busy environment and provided excellent customer service.
Highlight Organizational Skills: In your application, be sure to mention your organizational skills. Provide examples of how you have prioritized tasks effectively in past roles, especially in a reception or administrative capacity.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no typos or grammatical errors, as attention to detail is crucial for this role.
How to prepare for a job interview at The Role
✨Showcase Your Customer Service Skills
As a receptionist, you'll be the first point of contact for clients and visitors. Be prepared to share examples of how you've provided excellent customer service in previous roles. Highlight your ability to handle difficult situations with a positive attitude.
✨Demonstrate Organizational Abilities
This role requires strong organizational skills. During the interview, discuss how you prioritize tasks and manage multiple responsibilities in a busy environment. Consider sharing specific tools or methods you use to stay organized.
✨Familiarize Yourself with Office Equipment
Since the job involves clerical duties and familiarity with office equipment, make sure to mention any relevant experience you have with tools like printers, fax machines, and office software. Being knowledgeable about these can set you apart.
✨Prepare for Common Receptionist Scenarios
Think about common scenarios you might face as a receptionist, such as handling phone calls or greeting visitors. Practice your responses to these situations so you can demonstrate your readiness and confidence during the interview.
