Cash Collections Insight Manager

Salary – Competitive Salary

Work Type – Hybrid

Job Location – Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP

Role Type – Permanent

Employment Type – Full Time

Working Hours – 37.0 Hours per Week

United Utilities\’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We\’ve got a lot to offer. You\’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

Benefits

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 10.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts – gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• MORE Choices flexible benefits
• Enhanced parental leave schemes

Job Purpose

As Cash Collections Insight Manager you will support the strategic objectives of the Income business area by developing insight from business analysis into cash performance to drive improvements and mitigate impacts in risk areas.

Providing the Head of Income and the Collections Strategy Manager with the relevant information to enable decision making on collections activity and bad-debt provisioning.

Acting as a specialist within the area of cash collection insight and any associated cross-functional business activities.

Accountabilities & Responsibilities

• Partner with our finance and wider Income team to support change initiatives, identifying opportunities or risks that might have a financial impact, and adding those into our forecasts, budgets, and strategic plans.
• Use your commercial insight and data modelling skills to provide cash and debt analysis to support the Income team, with a focus on insights where action can be taken to improve business performance.
• Work closely with key business leaders to deliver detailed and accurate reports, financial plans and insightful analysis.
• Analysing payment patterns to propose solutions that improve cash flow, including Cash Forecasting, Early Intervention and Affordability processes, and Court Recommendations.
• Develop and manage a suite of management reports and dashboards informing the business on cash collection performance drilling down into the data to identify opportunities for improvement.

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