Food & Beverage Assistant Manager

Are you looking to develop your career in Food & Beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we\’d love you to join us.

We have an opening for a Food and Beverage Assistant Manager.

Because we are in a rural area, please think about how you’d be able to get here for work, before applying for the job.

Benefits : we want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you.

Hours : 37.5 per week. Weekend and Bank Holiday working will be required.

Salary : £26,793 per annum

Duration : Fixed Term until 31 August 2025

Interview date : Interviews at Osterley Park and House 23 April 2025

What it\’s like to work here

Join the Ham House Food and Beverage team, where creativity, teamwork, and sustainability come together to deliver exceptional experiences.

We value growth and collaboration in a fast-paced rewarding environment. If you are passionate about food, excellence, and community, this role is for you.

What you\’ll be doing

As Food and Beverage Assistant Manager, you’ll be working closely with the Food and Beverage Manager. You’ll help look after the entire operation, keeping consistently high standards in the team, in the outlets, and in the food and drink we prepare and serve. You’ll always have an eye on ways to improve service and standards for our visitors.

You’ll support the team to help build a great place to work. This could include helping with recruiting and training new people or developing the team. You’ll ensure that the team follows all relevant legislation and National Trust policies.

You’ll set and achieve financial targets to increase income and profits, by driving sales through controlling resources and achieving the best possible customer service.

We’ll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish.

You can view the full role profile for this role in the document attached. You don\’t need to have all of the knowledge, skills, and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we\’re looking for

We’d love to hear from you if you’re:

• Used to achieving outstanding customer service in a similar environment.
• A good leader of people, skilled in setting personal objectives and giving feedback.
• Experienced with budgets to increase income and control costs (including managing stock and waste).
• A people person, with a friendly attitude and great communication skills.
• Aware of health and safety compliance.

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest, and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

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