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- Tasks: Lead daily branch operations and motivate your team to achieve goals.
- Company: Join Bassetts, a top trade merchant in the UK and Ireland, focused on people and customer satisfaction.
- Benefits: Enjoy competitive salary, bonuses, generous leave, pension scheme, and health perks.
- Why this job: Be part of a supportive culture that values skill development and career growth.
- Qualifications: Experience in supervising teams and a strong work ethic are preferred.
- Other info: Full-time role with flexible hours and opportunities for personal development.
The predicted salary is between 30000 - 42000 £ per year.
Salary: Competitive Salary + Bonus + Excellent Benefits
We are Bassetts, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary, there are also benefits including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Branch Supervisor based in Dungannon, you’ll be responsible for:
- Supporting the Branch Manager in running the branch’s day-to-day activities, including all operating processes and procedures.
- Taking charge when the Branch Manager is unavailable.
- Supervising and motivating the team to achieve branch goals.
- Developing and maintaining strong relationships with suppliers and customers.
- Taking responsibility for resolving issues with orders and customer deliveries.
- Helping to develop the customer base, improve retention, satisfaction, product mix and range.
- Identifying and recommending plans to improve profit.
This is a full-time, permanent role working 42.50 hours per week Monday to Thursday 07.30am - 5.00pm, Friday 07.30am - 4.00pm and alternate Saturday mornings from 09.00am - 12.00pm.
Here’s what we’d like you to have:
- Industry or merchant experience is advantageous
- Proven experience in supervising a team in a sales and customer service environment
- Dependable team player, prepared to support in all areas of the branch with a strong work ethic.
- Eagerness to learn, with a positive and enthusiastic attitude
We look forward to receiving your application!
Branch Supervisor employer: Bassetts (Wolseley) Limited
Contact Detail:
Bassetts (Wolseley) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Supervisor
✨Tip Number 1
Familiarise yourself with Bassetts and the Wolseley Group. Understanding their values, mission, and the specific services they offer will help you align your conversation during interviews and show that you're genuinely interested in the company.
✨Tip Number 2
Highlight your leadership skills and experience in a sales environment. Be prepared to share specific examples of how you've successfully motivated a team or improved customer satisfaction in previous roles.
✨Tip Number 3
Network with current or former employees of Bassetts if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare questions to ask during the interview about the branch's goals and challenges. This shows your proactive attitude and eagerness to contribute to the team's success right from the start.
We think you need these skills to ace Branch Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Branch Supervisor position. Tailor your application to highlight relevant experience and skills that align with what Bassetts is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your supervisory experience, particularly in sales and customer service environments. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to lead a team.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past experiences that showcase your leadership skills and ability to improve customer satisfaction and retention.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a supervisory role.
How to prepare for a job interview at Bassetts (Wolseley) Limited
✨Know the Company Inside Out
Before your interview, make sure to research Bassetts and the Wolseley Group. Understand their values, mission, and the services they offer. This will help you demonstrate your genuine interest in the company and how you can contribute to their goals.
✨Showcase Your Leadership Skills
As a Branch Supervisor, you'll need to motivate and supervise a team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your ability to inspire others and achieve branch goals.
✨Prepare for Customer Service Scenarios
Given the emphasis on customer satisfaction in the job description, be ready to discuss how you've handled challenging customer situations in the past. Think of specific examples that showcase your problem-solving skills and dedication to improving customer experiences.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions that show your interest in the role and the company. Inquire about the team dynamics, growth opportunities within the Wolseley Talent Guild, or how success is measured in the branch. This demonstrates your eagerness to engage and grow with the company.
