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- Tasks: Support operational excellence initiatives and streamline processes across departments.
- Company: Join a dynamic organisation focused on optimising operations and enhancing efficiency.
- Benefits: Enjoy opportunities for professional growth, collaboration, and impactful projects.
- Why this job: Be part of a team driving change and improving customer experiences in a fast-paced environment.
- Qualifications: Graduates in business management or related fields with three years of operations experience are preferred.
- Other info: Fluency in English and Cantonese is essential; project management skills are a plus.
The predicted salary is between 36000 - 60000 £ per year.
The Operations Excellence Assistant Manager supports the optimization and streamlining of operational processes within the organization. This role is to support the Operations Excellence Senior Manager in leading and overseeing operational excellence initiatives and to support in driving efficiency across various departments within the organization.
Responsibilities
- Supports in optimizing and streamlining operational processes, performance analysis, sustainable improvement, change management and cross-functional collaborations.
- Assists in the design, implementation and monitoring of key performance indicators (KPIs).
- Analyses and identifies inefficiencies and bottlenecks in business operational standards and processes.
- Supports in establishing and monitoring key performance indicators for strategic action planning.
- Facilitates change management initiatives and coordinates the rollout of process improvements across the organizations.
- Develops and maintains SOPs and performance monitoring tools to ensure consistency and compliance.
- Proactively engages and collaborates with cross-functional teams/stakeholders and facilitates communication to provide updates, insights and recommendations.
- Participates in the business initiatives and drives efforts that improve operational effectiveness and customer experience.
- Responsible to maintain data accuracy to support in decision-making.
- Prepares and presents analytical reports and dashboards to supervisor or management.
- Supports the Operational Excellence team on ad hoc projects and improvement workshops as needed.
Required Qualifications, Capabilities, And Skills
- Graduate in business management, financial audit, business administration or related field.
- Minimum three years of experience in operations or process improvement.
Preferred Qualifications, Capabilities, And Skills
- Project management skills.
- Strong background in business transformation and change management.
- Strong analytical and problem-solving skills.
- Excellent communication and presentation skills.
- Mature mindset, able to work independently as well as in a team.
- Excellent communication and interpersonal skills to deal with different stakeholders effectively.
- A “can do” attitude and willing to go the extra mile.
- Legal/company secretarial qualification is an advantage.
Office of CEO | Operations Excellence Assistant Manager (IP&E GBA-2098) employer: CITADEL Pacific Ltd.
Contact Detail:
CITADEL Pacific Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office of CEO | Operations Excellence Assistant Manager (IP&E GBA-2098)
✨Tip Number 1
Familiarise yourself with operational excellence frameworks and methodologies. Understanding concepts like Lean, Six Sigma, or Agile can give you an edge in discussions and demonstrate your commitment to process improvement.
✨Tip Number 2
Network with professionals in the field of operations management. Attend industry events or join relevant online forums to connect with others who can provide insights into the role and potentially refer you to opportunities.
✨Tip Number 3
Prepare to discuss specific examples of how you've contributed to process improvements in previous roles. Be ready to share measurable outcomes that highlight your analytical and problem-solving skills.
✨Tip Number 4
Showcase your communication skills by preparing to present your ideas clearly and confidently. Practice articulating your thoughts on operational challenges and solutions, as this will be crucial in the interview process.
We think you need these skills to ace Office of CEO | Operations Excellence Assistant Manager (IP&E GBA-2098)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations and process improvement. Use specific examples that demonstrate your ability to optimise processes and drive efficiency, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Discuss how your background in business management and your project management skills align with the responsibilities of the Operations Excellence Assistant Manager.
Highlight Analytical Skills: Since the role involves performance analysis and identifying inefficiencies, emphasise your analytical and problem-solving skills. Provide examples of how you've used data to make informed decisions or improve processes in previous roles.
Showcase Communication Abilities: Given the importance of communication in this role, mention any experiences where you successfully collaborated with cross-functional teams or presented analytical reports. This will demonstrate your capability to engage effectively with various stakeholders.
How to prepare for a job interview at CITADEL Pacific Ltd.
✨Showcase Your Analytical Skills
Since the role involves performance analysis and identifying inefficiencies, be prepared to discuss specific examples of how you've used analytical skills in past roles. Highlight any tools or methodologies you’ve employed to drive operational improvements.
✨Demonstrate Change Management Experience
The position requires facilitating change management initiatives. Share experiences where you successfully led or contributed to change projects, focusing on your approach to overcoming resistance and ensuring stakeholder buy-in.
✨Prepare for Cross-Functional Collaboration Questions
As the role involves working with various departments, think of instances where you collaborated with different teams. Be ready to explain how you facilitated communication and what strategies you used to ensure everyone was aligned.
✨Emphasise Your Communication Skills
Excellent communication is key for this role. Prepare to discuss how you’ve effectively communicated complex information to stakeholders at different levels. Consider bringing examples of reports or presentations you've created that demonstrate your ability to convey insights clearly.
