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- Tasks: Deliver 5-star customer service and be the friendly face for residents.
- Company: Join a reputable managing agent known for excellence in property management.
- Benefits: Enjoy a dynamic work environment with opportunities to develop your skills.
- Why this job: Be part of a supportive team while ensuring resident satisfaction and safety.
- Qualifications: Must have a positive attitude, excellent communication skills, and basic computer knowledge.
- Other info: This is a temporary position with potential for future opportunities.
The predicted salary is between 24000 - 36000 £ per year.
CONCIERGE We are working with a highly reputable managing agent who require a TEMPORARY EMPLOYED Concierge as follows: Providing a 5-star customer service to the residents within a busy and diverse environment Be the first point of contact for all residents, contractors and sub-contractors. Working closely with the Head Concierge and team to ensure the safety and security of the building and reporting any issues that arise to the Property Manager and team Polite, friendly, and approachable Immaculate appearance Positive attitude Reliable Excellent command of written and spoken English Basic computer skills Teamwork Meeting and greeting residents and visitors Handling residents’ enquiries with professionalism and efficiency in a timely manner Monitoring front door entrance, granting access to the residents/visitors/delivery personnel and contractors Monitoring all common areas within the building boundaries and reporting to Property Manager on any issues Logging parcel deliveries and managing safe keeping Supervising small works and ongoing contract including cleaners, waste removal etc. Ensuring that records of attendance and testing are kept up to date Always adhere to Health and Safety procedures Safe handling of resident’s keys Due t…
Temporary Concierge employer: Nouvo Recruitment (London) Ltd
Contact Detail:
Nouvo Recruitment (London) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Concierge
✨Tip Number 1
Familiarize yourself with the specific duties of a concierge. Understanding the nuances of providing 5-star customer service and being the first point of contact will help you stand out during the interview.
✨Tip Number 2
Practice your communication skills, especially in English. Since excellent command of written and spoken English is crucial, consider engaging in conversations or role-playing scenarios to boost your confidence.
✨Tip Number 3
Showcase your teamwork abilities. Be prepared to discuss past experiences where you worked closely with others, as collaboration with the Head Concierge and team is essential for this role.
✨Tip Number 4
Demonstrate your reliability and positive attitude. Think of examples from your previous jobs where you maintained professionalism under pressure, as this will resonate well with the hiring team.
We think you need these skills to ace Temporary Concierge
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Temporary Concierge position. Understand the key responsibilities and required skills, such as providing 5-star customer service and maintaining a professional appearance.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service, teamwork, and any previous roles that involved similar responsibilities. Make sure to emphasize your communication skills and reliability.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your ability to meet the specific requirements mentioned in the job description. Use examples from your past experiences to demonstrate your skills in handling enquiries and ensuring safety.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Nouvo Recruitment (London) Ltd
✨Showcase Your Customer Service Skills
As a Concierge, providing 5-star customer service is crucial. Be prepared to share specific examples of how you've handled customer inquiries or resolved issues in previous roles. This will demonstrate your ability to meet the high standards expected.
✨Emphasize Teamwork and Communication
Highlight your experience working in a team environment. Discuss how you effectively communicate with colleagues and management, especially in situations that require collaboration, such as reporting issues to the Property Manager.
✨Demonstrate Professionalism and Approachability
Since you'll be the first point of contact for residents and visitors, it's important to convey a friendly and approachable demeanor. Practice your greeting and ensure you can maintain a polite and professional attitude throughout the interview.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle various scenarios, such as managing deliveries or monitoring common areas. Think of past experiences where you successfully navigated similar situations and be ready to discuss them.
