At a Glance
- Tasks: Greet customers, serve food and drinks, and create memorable experiences.
- Company: Join a top-rated workplace known for inclusivity and great pizza since 1965.
- Benefits: Enjoy free food on shift, tips, 50% off when not working, and access to earned wages.
- Why this job: Be yourself in a fun, energetic environment while making a positive impact on customers.
- Qualifications: No experience required; just bring your personality and enthusiasm!
- Other info: Referral bonuses available and opportunities for learning and development.
Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023.
Benefits:
- Free Food on shift
- Plus Tips - You'll receive tips/Tronc*
- 50% off food and drink when you’re not working
- Wagestream gives you access to up to 40% of your earned wages before payday
- Wellbeing Support for you and your family
- Referral Bonus of £400 for referring pizza chefs and £1000 for referring managers
- Pension & Life Assurance
- Pay Rates: under 21s earn £7.49 per hour, Under 23s earn £10.18 per hour, 23 and over earn £10.42 per hour
- Learning and Development Opportunities to invest in you
You’ll be part of a great team dedicated to delivering top-notch service. From greeting customers to serving up our iconic pizza, you’ll create enlivening experiences that exceed expectations. Be yourself, bring your personality, and let every day be an opportunity to express your unique flair. No experience required.
What you’ll do:
- Greet and seat customers
- Serve food, drink and desserts
- Work in a dynamic and energetic environment
Who we are:
We’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do; we believe you should always be able to express yourself. Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs. That’s why we assess each application on the aptitude to do the job and nothing else.
If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.
*Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and our non-waiting teams. You’ll get this at the end of each pay period, along with your normal pay and it’s one of the best perks about working in hospitality.
Front of House Support Team employer: Pizza Express
Contact Detail:
Pizza Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Support Team
✨Tip Number 1
Show your passion for pizza and customer service during any interactions. Whether it's in a casual chat or during an interview, let your enthusiasm shine through. This role is all about creating great experiences, so demonstrating your love for the product can set you apart.
✨Tip Number 2
Familiarise yourself with the brand's values and culture. Since they pride themselves on inclusivity and self-expression, think about how you can align your personality with their ethos. This will help you connect better with the team and show that you're a good fit.
✨Tip Number 3
Prepare to discuss your ability to work in a dynamic environment. Think of examples from past experiences, even if they're not directly related to hospitality, where you've thrived under pressure or adapted quickly to changes. This will demonstrate your readiness for the fast-paced nature of the role.
✨Tip Number 4
If you get an interview, don't hesitate to ask questions about the team and the work culture. This shows your genuine interest in being part of their community. Plus, it gives you a chance to assess if this is the right place for you to express your unique flair.
We think you need these skills to ace Front of House Support Team
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the Front of House Support Team does. Highlight key responsibilities like greeting customers and serving food, as these will be important in your application.
Show Your Personality: Since the company values individuality, make sure to express your personality in your application. Use a friendly tone and share any relevant experiences that showcase your ability to create positive customer experiences.
Tailor Your CV: Customise your CV to reflect the skills and qualities mentioned in the job description. Even if you lack direct experience, highlight transferable skills such as teamwork, communication, and a passion for customer service.
Craft a Strong Cover Letter: Write a cover letter that connects your enthusiasm for pizza and hospitality with the company's values. Mention why you want to work there and how you can contribute to their team culture.
How to prepare for a job interview at Pizza Express
✨Show Your Personality
This role is all about being yourself and bringing your unique flair to the table. During the interview, let your personality shine through. Share anecdotes that reflect your character and enthusiasm for working in a lively environment.
✨Demonstrate Customer Service Skills
Even if you don't have direct experience, think of times when you've provided excellent service, whether in a casual setting or a previous job. Be ready to discuss how you would greet and seat customers, and how you can create a welcoming atmosphere.
✨Research the Company Culture
Familiarise yourself with the company's values and culture, especially their commitment to inclusivity and respect. Mention how these values resonate with you during the interview, showing that you're a good fit for their team.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This could be about the team dynamics, training opportunities, or what a typical day looks like. It shows your interest in the role and helps you gauge if it's the right fit for you.