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- Tasks: Lead digital transformation strategies and engage with clients to drive business growth.
- Company: WNS is a top Business Process Management company, transforming industries with innovative digital solutions.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional development.
- Why this job: Join a dynamic team shaping the future of digital consulting across diverse industries.
- Qualifications: 10-15 years in digital engagements; experience in Agile delivery models required.
- Other info: Ideal for those passionate about technology and innovation in a collaborative environment.
The predicted salary is between 43200 - 72000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Company Description
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence. We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 62,000+ employees.
Client value and customer outcomes are generated using 5 transformation levers:
- Target Operating Model Redesign: Outsourcing, role and center consolidation etc.
- Business Process Re-engineering: Process optimisation using Lean, 6 Sigma etc.
- Analytics: Helping our clients understand what's driving their business
- Digital: Designing and implementing digital solutions to reduce manual effort and improve customer service
- Robotic Process Automation: Once a process has been redesigned, implementing robotic process automation to ensure that process steps can be taken faster and with lower headcount.
Job Description
Digital Transformation Strategy
Responsible for engaging with WNS customers and potential customers to develop and grow the digitally enabled Business Transformation and consulting services across Europe to meet the company's objectives of driving digitally enabled revenue growth, profitability, customer success and stakeholder experience. Should have 10-15 years of experience having worked with relevant companies with a strong focus on digital engagements (incl. IA, RPA, iBPMS, AI/ML, platforms) over the past 5 years. Experienced in working in Agile onshore and offshore delivery models. Ideally having worked across a breadth of industries to deliver digital transformation assessments, solutions and implementation.
Roles and Responsibilities:
- Practice and Business Development: In consultation with the on and off shore digital transformation teams, Business Unit and Horizontal Unit solution teams and other onshore Practice leads, determine goals and objectives of customers and of their businesses. Contribute to the internal strategies of the business and horizontal units and collaboratively identify digital opportunities. Integrating onshore and offshore Digital, IT, Analytics and Operations teams to drive digital solutions and their implementations and thought leadership. Engage with hunting and farming sales teams to acquire new customers, develop strong customer relationships and ensure customer success.
- Professional Service Delivery: Perform consulting work as needed on client transformation engagements. Ensure successful delivery of professional service engagements to clients. Keep abreast of the latest developments in the field and be ready to learn new things.
- Financial Management: Seek to maximize revenue and improve profitability. Contribute to budget planning, resourcing and procurement. Manage assigned customer transformation accounts and monitor and report on the expenses. Understand and report on the financial and legal implications of the contracts.
- Organisational Development: Contribute to internal organisational maturity, certifications and accreditations.
Qualifications
- Bachelors Degree
- Strong focus on digital engagements (incl. IA, RPA, iBPMS, AI/ML, platforms) over the past 5 years.
- Experienced in working in Agile onshore and offshore delivery models.
- Ideally having worked across a breadth of industries to deliver digital transformation assessments, solutions and implementation.
Additional Information
- Demonstrated experience and/or industry certifications in digital assessment/consulting, Design Thinking, Enterprise Integration, IoT, Big Data, AI/ML, Cloud, Mobile, Middleware and Cyber-Physical Security.
- Entrepreneurial passion to build and develop teams.
- Breadth of industry experience and depth of domain expertise.
- Experience - 10+ years desirable.
Director/ Partner - Digital Consulting employer: WNS Global Services
Contact Detail:
WNS Global Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director/ Partner - Digital Consulting
✨Tip Number 1
Network with professionals in the digital consulting space. Attend industry events, webinars, and meetups to connect with potential colleagues and clients. Building relationships can lead to valuable insights and opportunities.
✨Tip Number 2
Stay updated on the latest trends in digital transformation technologies like AI, RPA, and analytics. Follow relevant blogs, podcasts, and thought leaders to ensure you can speak knowledgeably about these topics during interviews.
✨Tip Number 3
Prepare to discuss your experience with Agile methodologies and how you've successfully led digital transformation projects. Be ready to share specific examples that highlight your leadership and problem-solving skills.
✨Tip Number 4
Research WNS and their approach to digital consulting. Understanding their business model and recent projects will help you tailor your conversations and demonstrate your genuine interest in contributing to their success.
We think you need these skills to ace Director/ Partner - Digital Consulting
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in digital transformation and consulting. Focus on relevant projects, technologies you've worked with (like IA, RPA, AI/ML), and your achievements in driving digital engagements.
Craft a Compelling Cover Letter: Your cover letter should reflect your understanding of WNS's business model and how your skills align with their objectives. Mention specific experiences that demonstrate your ability to engage with clients and deliver successful digital solutions.
Showcase Industry Knowledge: In your application, emphasise your breadth of industry experience. Discuss how your past roles have prepared you to contribute to various sectors like banking, healthcare, or retail, particularly in the context of digital transformation.
Highlight Leadership Experience: As this role is for a Director/Partner position, it's crucial to showcase your leadership skills. Provide examples of how you've led teams, managed client relationships, and driven business development in previous roles.
How to prepare for a job interview at WNS Global Services
✨Showcase Your Digital Expertise
Make sure to highlight your experience with digital engagements, especially in areas like AI, RPA, and analytics. Be prepared to discuss specific projects where you've successfully implemented these technologies.
✨Demonstrate Agile Experience
Since the role requires experience in Agile delivery models, be ready to share examples of how you've worked in Agile environments. Discuss your role in cross-functional teams and how you adapted to changing project requirements.
✨Understand the Company's Vision
Research WNS and its approach to digital transformation. Familiarise yourself with their five transformation levers and think about how your skills can contribute to their goals. This will show your genuine interest in the company.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think of challenges you've faced in previous roles and how you overcame them, particularly in relation to digital transformation and client engagement.
