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- Tasks: Lead the restaurant team, ensuring smooth operations and compliance.
- Company: Join The Hoxton, a vibrant hotel in Shepherd's Bush with a unique dining experience at Chet's.
- Benefits: Enjoy competitive pay, 28 days holiday, health cash plan, and exclusive discounts.
- Why this job: Be part of a fun, supportive team that values individuality and creativity in hospitality.
- Qualifications: Looking for passionate leaders who thrive in a dynamic environment and love making memorable experiences.
- Other info: Opportunities for growth, training, and regular team events to celebrate success together.
The predicted salary is between 30000 - 42000 £ per year.
We're looking for a Floor Manager to join our restaurant team in Chets at The Hoxton, Shepherd's Bush. The Hoxton Shepherd's Bush is our fourth London Hoxton and located in the heart of Shepherd's Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant - Chet's serving Thai American comfort food.
Chet's: A Thai-Americana spot combining the fragrant flavours and smoky textures of Thailand and the surrounding region with comforts from the classic American diner in the heart of Shepherd's Bush.
What you'll do...
- Ensure the restaurant/bar area are H&S compliant for each shift
- Run the daily briefing for the restaurant/bar team
- Coordinating and running the reservations system
- Drafting Floor plan based on covers
- Supporting the Restaurant AGM with Food & Beverage stock; ordering, stock counts
- Support the Restaurant AGM on training of wine, food and beverage menus
- Cash handling and daily reporting of revenues as per hotel SOP's
- Responsible for the service on the floor and bar
- Responsible for the safe opening and closing of the restaurant
- Working with the culinary team on menus, service and product availability
What we're looking for...
- A natural at leading and managing others, you lead by example and create an environment where your team can be their best self
- Individuals. You’re looking for a place where you can be you; no clones in suits here
- Passion for hospitality - whether that’s a drink, a meal, an event or a bed for the night
- You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience
- You’re not precious. We leave our egos at the door and help get stuff done
- You’re up for doing things differently and trying (almost) everything once
- You want to be part of a team that works hard, supports each other and has fun along the way
What’s in it for you...
- Competitive salary + participation in the TRONC scheme
- 28 days holidays (inclusive of bank holidays), pension, and life insurance.
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
- It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders
- Treat yourself once in a while with lots of retail & hospitality perks through our partners
- Enjoy a free night at The Hoxton and a meal for two when you first start with us
- Goes without saying, but we’ll feed you during your shift
- Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
- Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
- Lots of opportunity to progress and switch it up as part of a global family of brands
- Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
- Extra time off to volunteer with one of our partner charities
- Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties - we know how to have a good time!
- Enhanced family leave for when you’re expanding your family
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
Floor Manager - Chets employer: AccorHotel
Contact Detail:
AccorHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager - Chets
✨Tip Number 1
Familiarise yourself with the unique blend of Thai and American cuisine that Chet's offers. Understanding the menu and being able to discuss it passionately will show your genuine interest in the role and the restaurant.
✨Tip Number 2
Network within the hospitality industry, especially in London. Attend local events or join online groups where you can connect with current employees or others in similar roles. This can provide valuable insights and potentially a referral.
✨Tip Number 3
Demonstrate your leadership skills by sharing examples from your past experiences where you've successfully managed a team or improved service quality. This will highlight your ability to create a positive environment for both staff and customers.
✨Tip Number 4
Research The Hoxton's values and culture. Be prepared to discuss how your personal values align with theirs during any interviews. Showing that you fit into their team-oriented and fun-loving atmosphere can set you apart from other candidates.
We think you need these skills to ace Floor Manager - Chets
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Floor Manager position at Chets. Tailor your application to highlight relevant experience and skills.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and your leadership style. Mention specific experiences that demonstrate your ability to manage a team and create memorable guest experiences.
Highlight Relevant Experience: In your CV, focus on previous roles in hospitality management or similar positions. Include details about your achievements, such as improving service quality or increasing customer satisfaction.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at AccorHotel
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry during the interview. Share specific experiences where you created memorable moments for guests, as this aligns perfectly with what Chets is looking for.
✨Demonstrate Leadership Skills
As a Floor Manager, you'll need to lead by example. Prepare examples of how you've successfully managed teams in the past, highlighting your ability to create a positive and supportive environment.
✨Familiarise Yourself with the Menu
Before the interview, take some time to research Thai-American cuisine and the specific offerings at Chets. Being knowledgeable about the menu will show your commitment and enthusiasm for the role.
✨Prepare Questions About Team Dynamics
Think of insightful questions to ask about the team culture and dynamics at Chets. This shows that you're not only interested in the position but also in how you can contribute to a collaborative and fun work environment.
