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For Companies At a Glance
- Tasks: Support customers by maintaining and repairing CNC machine tools across Yorkshire.
- Company: Join a leading CNC machine tool distributor with a growing service team.
- Benefits: Enjoy a competitive salary, company vehicle, 25 days holiday, and health perks.
- Why this job: Be part of a respected company that values technical skills and customer relationships.
- Qualifications: 3+ years in maintenance, HNC in Engineering, and CNC control system knowledge required.
- Other info: Ongoing training provided to keep you updated with the latest technology.
The predicted salary is between 40000 - 50000 £ per year.
An established CNC machine tool distributor is growing its UK service team and is looking to appoint an experienced Field Service Engineer to support its customer base across Yorkshire. This is a field-based position, ideal for someone with strong mechanical and electrical fault-finding skills, who is comfortable working independently and providing a high standard of service on a range of CNC machines.
The Role:
- Carrying out planned maintenance and servicing of CNC machine tools in line with company standards
- Diagnosing faults and completing repairs on site at customer premises
- Building and maintaining strong customer relationships across a range of manufacturing sectors
- Providing technical support to customers and internal staff as required
- Keeping up to date with machine developments and attending training when new control systems are introduced
What We’re Looking For:
- Based in Yorkshire, with the flexibility to travel throughout the region
- Minimum 3 years’ experience in a maintenance or service role (post-apprenticeship)
- Engineering HNC and Modern Apprenticeship (or equivalent experience)
- Mechanical and electrical fitting skills
- Familiarity with one or more of the following CNC control systems: Fanuc, Siemens, Heidenhain
- Good communication skills (written and verbal)
- Competent using PC, mobile and email systems
The Package:
- Salary between £40,000 – £50,000 depending on experience
- Company vehicle provided
- 25 days holiday plus Bank Holidays
- Life assurance
- Healthcare scheme
- Access to retail and gym discounts
- Ongoing technical training and support
If you’re an experienced CNC service engineer looking for your next challenge with a respected and forward-thinking company, we’d like to hear from you.
Contact Detail:
Recruit Engineering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Machine Tool Field Service Engineer
✨Tip Number 1
Make sure to highlight your hands-on experience with CNC machines during any networking opportunities. Attend industry events or local meetups where you can connect with professionals in the field, as personal connections can often lead to job opportunities.
✨Tip Number 2
Familiarise yourself with the specific CNC control systems mentioned in the job description, such as Fanuc, Siemens, and Heidenhain. Consider seeking out online tutorials or workshops that can help you brush up on these systems, as demonstrating this knowledge can set you apart during interviews.
✨Tip Number 3
Prepare to discuss your problem-solving skills in detail. Think of specific examples where you've successfully diagnosed and repaired faults in CNC machines, as this will showcase your technical expertise and ability to work independently.
✨Tip Number 4
Research the company’s values and recent developments in their service offerings. Being able to articulate how your skills align with their mission and how you can contribute to their growth will demonstrate your genuine interest in the role and the company.
We think you need these skills to ace Machine Tool Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in CNC machine tools and field service roles. Emphasise your mechanical and electrical fault-finding skills, as well as any relevant qualifications like an Engineering HNC or Modern Apprenticeship.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences where you've successfully diagnosed faults or built strong customer relationships, demonstrating how you meet their requirements.
Highlight Technical Skills: In your application, clearly list your familiarity with CNC control systems such as Fanuc, Siemens, or Heidenhain. This will show that you have the technical expertise they are looking for.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a Field Service Engineer.
How to prepare for a job interview at Recruit Engineering
✨Showcase Your Technical Skills
Be prepared to discuss your mechanical and electrical fault-finding skills in detail. Bring examples of past experiences where you successfully diagnosed and repaired CNC machines, as this will demonstrate your expertise and problem-solving abilities.
✨Understand the Company and Its Products
Research the CNC machine tools that the company distributes. Familiarise yourself with their features and any recent developments. This knowledge will help you engage in meaningful conversations during the interview and show your genuine interest in the role.
✨Emphasise Customer Relationship Building
Since the role involves maintaining strong customer relationships, be ready to share examples of how you've successfully built rapport with clients in previous positions. Highlight your communication skills and ability to provide excellent service.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-life situations, such as diagnosing a fault on-site or managing a difficult customer interaction. Practising these scenarios can help you articulate your thought process and decision-making skills effectively.
