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- Tasks: Support the Sales team through the financing process, managing calls and emails.
- Company: Join a growing finance company in a purpose-built office in Blackburn.
- Benefits: Enjoy 25 days holiday, a pension scheme, and potential remote work options.
- Why this job: Be part of a dynamic team with a focus on customer service and relationship building.
- Qualifications: Strong communication skills and attention to detail are essential; experience is a plus.
- Other info: Office-based role with flexible working after training and probation.
The predicted salary is between 28800 - 43200 £ per year.
Our client is looking for a Sales Support Coordinator to come and join their growing finance company at their purpose-built office in Blackburn. This is a great opportunity to join an established business as their growth continues to gather momentum.
Working closely with colleagues in Sales, Credit & Risk, and Operations departments, you will provide support for the Sales team throughout all stages of the financing process.
Your new role...
- Support for all Sales channels throughout the financing process pre and post credit through to deal completion
- Proactively replying to calls and emails, either from Introducers or Salespeople
- To build and develop strong working relationships with all their Brokers and sales channels
- Providing updates throughout the whole funding process via e-mail/telephone ensuring all updates are tracked and visible in the main system
- Chasing credit decisions, working closely with the Credit team
- Assisting with onboarding new Brokers and Introducers
- Following up acceptances and estimated close dates
- Ensure compliance with all relevant legislation and specifically that which relates to Data Protection, Money Laundering and Treating the Customer Fairly (TCF) and attend update training as may be required from time to time
- Operate within defined policies, processes and controls and delegated authorities
- To undertake any other duties as specified from time to time in accordance with the Company business requirements
About you...
- Strong relationship management skills cementing our sales support offering
- Strong understanding and track record of having excellent attention to detail
- Strong time-management skills, with experience of working to tight deadlines and managing multiple priorities
- Excellent communication skills both verbal and written
- Expertise of several asset sectors is desirable but not essential
- Being comfortable to challenge the how, what and why
- Must demonstrate an ability to work within a team environment
- Passionate about Customer Service
- A Can Do positive attitude at all times
- Team player to be passionate about working towards the common goal
What’s in it for you?
- Holidays: 25 days plus standard bank holidays
- Company Pension Scheme (after 3 months probation)
- Income Protection
- Life Cover
- Employee Benefit Discount Scheme
- Healthcare Cash Plan (including free prescriptions & flu jab)
- Health Assessment
- Free car parking
Role is office based at their offices in Blackburn, but within their company agile working policy, this role will have the ability to possibly work from home for up to 2 days a week, this is though following full training and in line with business needs (including following probationary period).
What happens next?
We’ll take a look at your application. We’ll review it in line with our clients' requirements and assess if you’re a match for the role. We’ll call you for a chat about the position to learn a little more about you and your personal aspirations. If you’re looking for some more information then please give us a call on 01254 311477.
Sales Support Coordinator in Blackburn employer: Cummins Mellor
Contact Detail:
Cummins Mellor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Coordinator in Blackburn
✨Tip Number 1
Familiarise yourself with the finance industry, especially in sales support roles. Understanding the financing process and the key players involved will help you engage more effectively during interviews.
✨Tip Number 2
Network with professionals in the finance sector, particularly those who work in sales support or related roles. Attend industry events or join online forums to build connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss your relationship management skills in detail. Think of specific examples where you've successfully built strong working relationships, as this is crucial for the Sales Support Coordinator role.
✨Tip Number 4
Showcase your customer service passion during any conversations with us. Be ready to explain how you've gone above and beyond for customers in previous roles, as this aligns with the company's values.
We think you need these skills to ace Sales Support Coordinator in Blackburn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Support Coordinator role. Emphasise your relationship management skills, attention to detail, and any experience in finance or sales support.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work within a team. Mention specific examples of how you've successfully managed multiple priorities and tight deadlines in previous roles.
Highlight Communication Skills: Since excellent communication is key for this role, provide examples in your application of how you've effectively communicated with colleagues, clients, or stakeholders in the past. This could be through emails, phone calls, or face-to-face interactions.
Show Enthusiasm for the Company: Research the company and express your enthusiasm for joining their team in Blackburn. Mention what excites you about their growth and how you can contribute to their success as a Sales Support Coordinator.
How to prepare for a job interview at Cummins Mellor
✨Showcase Your Relationship Management Skills
Since the role involves building strong relationships with Brokers and sales channels, be prepared to discuss your past experiences in relationship management. Share specific examples of how you've successfully developed and maintained professional relationships.
✨Demonstrate Attention to Detail
Attention to detail is crucial for this position. During the interview, highlight instances where your meticulous nature has positively impacted your work. You might want to mention how you ensure accuracy in communications or documentation.
✨Exhibit Strong Communication Skills
Excellent verbal and written communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. Consider preparing a few scenarios where effective communication led to successful outcomes in your previous roles.
✨Prepare for Teamwork Questions
As a team player, you'll need to demonstrate your ability to work collaboratively. Think of examples where you've contributed to a team goal or supported colleagues in achieving their objectives. Be ready to discuss how you handle challenges within a team setting.
