Customer Service Agent -Temp-to-Perm Hybrid Opportunity
Customer Service Agent -Temp-to-Perm Hybrid Opportunity

Customer Service Agent -Temp-to-Perm Hybrid Opportunity

Birmingham Temporary 18800 - 23600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver exceptional customer service in a supportive team environment.
  • Company: Join a thriving global company in the digital banking sector.
  • Benefits: Enjoy hybrid work, free parking, and fun team events.
  • Why this job: Be part of a positive culture that values quality service and staff well-being.
  • Qualifications: Passion for customer service and a willingness to learn.
  • Other info: Comprehensive training and ongoing support provided.

The predicted salary is between 18800 - 23600 £ per year.

Join an Amazing Global Company! Temp-to-Perm Hybrid Opportunity  Are you passionate about delivering exceptional customer service and excited by the world of digital banking? We’re looking for talented individuals to join a supportive and thriving Customer Support Team. This is a unique chance to be part of something truly special while enjoying the best of both in-office and remote working!  Position Details: Hourly Pay: £13.00 | Annual Salary: £23,600 (Based on a 35-hour work week, full-time). Working Hours: Shifts are rotational, scheduled in advance: 08:00–16:00 09:00–17:00 10:00–18:00 12:00–20:00 Hybrid Model: After training, enjoy 3 days in-office and 2 days from home each week. Why You’ll Love This Role: Positive Work Environment: Join a team that genuinely values and nurtures its staff and customers. Quality Over Quantity: Deliver top-notch service without the pressure of meeting call volume or duration targets. Perks on Site: Free parking, tea, coffee, and a relaxing breakout area. Comprehensive Training: Full training provided, with ongoing support from approachable and supportive managers. Fun Extras: Enjoy team events and treats like pizza in the office! Accessible Location: Excellent transport links make commuting a breeze. About the role: This is not your…

Customer Service Agent -Temp-to-Perm Hybrid Opportunity employer: Parkside Office Professional

Join a dynamic and supportive team at our global company, where we prioritize exceptional customer service in the exciting realm of digital banking. Enjoy a positive work environment with comprehensive training, flexible hybrid working arrangements, and numerous perks like free parking and team events. With a focus on employee growth and a commitment to quality service, this role offers a meaningful opportunity to thrive both personally and professionally.
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Contact Detail:

Parkside Office Professional Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Agent -Temp-to-Perm Hybrid Opportunity

✨Tip Number 1

Show your passion for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this will resonate with our commitment to quality service.

✨Tip Number 2

Familiarize yourself with digital banking trends and technologies. Being knowledgeable about the industry will not only impress us but also demonstrate your enthusiasm for the role and the company.

✨Tip Number 3

Highlight your adaptability and teamwork skills. Since this position involves a hybrid work model, showcasing your ability to thrive both in-office and remotely will be a big plus for us.

✨Tip Number 4

Prepare thoughtful questions about our team culture and training programs. This shows that you are genuinely interested in being part of our supportive environment and eager to learn and grow with us.

We think you need these skills to ace Customer Service Agent -Temp-to-Perm Hybrid Opportunity

Exceptional Customer Service Skills
Strong Communication Skills
Problem-Solving Abilities
Empathy and Patience
Adaptability to Change
Time Management Skills
Team Collaboration
Attention to Detail
Technical Proficiency in Digital Banking Tools
Ability to Work in a Hybrid Environment
Conflict Resolution Skills
Positive Attitude
Multitasking Abilities
Active Listening Skills

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description. Understand the key responsibilities and skills required for the Customer Service Agent position, especially in the context of digital banking.

Tailor Your CV: Customize your CV to highlight relevant experience in customer service. Emphasize any previous roles where you delivered exceptional service, particularly in a digital or hybrid environment.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your excitement about the opportunity. Mention why you are drawn to this specific company and how you align with their values.

Highlight Soft Skills: In your application, make sure to emphasize soft skills such as communication, empathy, and problem-solving. These are crucial for success in a customer support role.

How to prepare for a job interview at Parkside Office Professional

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for delivering exceptional customer service. Share specific examples from your past experiences where you went above and beyond to help a customer.

✨Familiarize Yourself with Digital Banking

Since the role is in digital banking, take some time to understand the basics of this field. Being knowledgeable about digital banking trends and services will impress the interviewers and show your commitment to the industry.

✨Highlight Your Adaptability

Discuss your ability to work in both office and remote settings. Provide examples of how you've successfully adapted to different work environments and maintained productivity.

✨Prepare Questions About Team Culture

Since the company values a positive work environment, prepare thoughtful questions about team dynamics and support systems. This shows that you are interested in being part of a nurturing team.

Customer Service Agent -Temp-to-Perm Hybrid Opportunity
Parkside Office Professional
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  • Customer Service Agent -Temp-to-Perm Hybrid Opportunity

    Birmingham
    Temporary
    18800 - 23600 £ / year (est.)

    Application deadline: 2026-12-21

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    Parkside Office Professional

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