Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the AMHP team with customer interactions, safeguarding, and administrative tasks.
- Company: Join North Northamptonshire Council, a supportive and community-focused organisation.
- Benefits: Earn £13.69 per hour with a stable 37-hour work week until November '25.
- Why this job: Make a real impact in mental health support while working in a collaborative environment.
- Qualifications: Experience in relationship building and a passion for customer service are essential.
- Other info: Office-based role in Northampton; no remote work options available.
Pay: £13.69 per hour, 37 hours per week Mon-Fri
Length: until November '25
Location: Northampton NN3 - office based only, no WFH
Opus People Solutions are recruiting for an experienced Business Support Administrator on behalf of North Northamptonshire Council to support the Approved Mental Health Professional Team (AMHP).
Your main duty would be to support the AMHP team, which includes supporting with a busy duty desk with internal and external customers/agencies. Supporting safeguarding people's rights via Protection of Property with AMHPs or other social care professionals, as well as other business support tasks including invoices, letters and collating statistics.
We are looking for someone who is able to work on their own initiative with experience of relationship building skills; a person who is a natural team player, with a strong customer focus and can demonstrate a passion for getting results in a busy environment. You must be dedicated, flexible, proactive and able to adapt well to change. This is a supportive and well-established team. The AMHP team is currently a host service based in North Northants but provides a service to North Northamptonshire and West Northamptonshire Councils.
Awareness and understanding of mental health would be an advantage.
At North Northamptonshire Council our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and include: Customer-focused, Respectful, Efficient, Supportive and Trustworthy.
If you feel like you would be successful in this role, please apply now.
Business Support Administrator employer: Opus People Solutions Ltd
Contact Detail:
Opus People Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Administrator
✨Tip Number 1
Familiarise yourself with the values of North Northamptonshire Council. Understanding their customer-focused, respectful, efficient, supportive, and trustworthy approach will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight your experience in relationship building and teamwork. Be ready to share specific examples of how you've successfully collaborated with others in a busy environment, as this is crucial for the role.
✨Tip Number 3
Demonstrate your adaptability and proactive nature. Prepare to discuss situations where you've had to adjust quickly to changes or challenges, showcasing your ability to thrive in a dynamic setting.
✨Tip Number 4
If you have any knowledge or experience related to mental health, make sure to mention it. This could set you apart from other candidates and show your commitment to supporting the AMHP team effectively.
We think you need these skills to ace Business Support Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Business Support Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in administrative roles, particularly those involving customer service or support within a team. Mention specific examples that demonstrate your ability to work independently and collaboratively.
Showcase Soft Skills: The role requires strong relationship-building skills and a customer-focused approach. Use your application to illustrate instances where you've successfully navigated challenging situations or built rapport with clients or colleagues.
Align with Company Values: Familiarise yourself with North Northamptonshire Council's values: Customer-focused, Respectful, Efficient, Supportive, and Trustworthy. Reflect these values in your application by providing examples of how you embody them in your work.
How to prepare for a job interview at Opus People Solutions Ltd
✨Showcase Your Customer Focus
Since the role requires a strong customer focus, be prepared to share examples of how you've successfully managed customer relationships in the past. Highlight any specific situations where you went above and beyond to meet customer needs.
✨Demonstrate Teamwork Skills
As a natural team player, it's essential to illustrate your ability to work collaboratively. Prepare anecdotes that showcase your experience in supporting colleagues and contributing to a positive team environment.
✨Highlight Your Initiative
The job calls for someone who can work on their own initiative. Be ready to discuss instances where you took the lead on a project or solved a problem independently, demonstrating your proactive approach.
✨Understand Mental Health Awareness
While not mandatory, having an awareness of mental health can set you apart. Brush up on relevant topics and be prepared to discuss how this knowledge could benefit your role in supporting the AMHP team.
