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For Companies At a Glance
- Tasks: Drive sales and provide exceptional customer service in a luxury retail environment.
- Company: Join Citizens of Humanity & Agolde, renowned for quality and style in fashion.
- Benefits: Enjoy above London Living Wage, commission, 26 days holiday, pension, and private healthcare.
- Why this job: Be a brand ambassador, build relationships, and thrive in a dynamic team culture.
- Qualifications: Retail experience preferred; strong communication and adaptability are key.
- Other info: Full-time role with weekend shifts at iconic locations like Selfridges and Harrods.
The predicted salary is between 28800 - 43200 £ per year.
We are looking to expand our retail team at Citizens of Humanity & Agolde, with our key account partners in London, UK – Selfridges, Harrods and Harvey Nichols. The position is Full Time, five days per week and will include weekend shifts.
The ideal candidate will be energetic, enthusiastic and have a drive for sales with exceptional customer service skills, all through excellent communication and a positive approach within a luxury and fast-paced environment. Our Retail team are our brand ambassadors and must be effective in promoting the brand in stores effectively whilst building lasting relationships with clients.
The Sales Associate will be responsible for the following:
- Exceeding retail sales targets, weekly, monthly and seasonally.
- Providing exceptional service to clients by sharing product knowledge and creating a memorable in-store experience, as well as building long-term relations with clients.
- Exciting and motivating colleagues in your department through training sessions and sharing your expert brand knowledge.
- Stock management including stock takes, deliveries, visual merchandising and replenishment.
The ideal candidate:
- Previous retail experience or relevant customer related experience preferred.
- Proven track record in achieving sales results.
- Available to work retail hours including weekends and bank holidays.
- Strong communication skills with excellent customer service.
- Ability to work with a diverse client base.
- Capability to work in a fast-paced, changing environment and willing to adapt.
The Benefits:
- The salary is paid over the London Living Wage and includes a generous commission structure.
- 26 days paid holiday days plus Bank Holidays.
- Pension scheme and Private Health Care.
- Generous yearly allowance.
Sales Associate employer: Citizens of Humanity Group
Contact Detail:
Citizens of Humanity Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate
✨Tip Number 1
Familiarise yourself with the brands Citizens of Humanity and Agolde. Understanding their product lines, values, and target audience will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Prepare to showcase your sales achievements from previous roles. Be ready to discuss specific examples where you've exceeded sales targets or provided exceptional customer service, as this will highlight your suitability for the Sales Associate position.
✨Tip Number 3
Practice your communication skills by engaging in mock conversations about luxury retail. This will help you articulate your thoughts clearly and confidently, which is crucial for building relationships with clients in a fast-paced environment.
✨Tip Number 4
Network with current or former employees of Citizens of Humanity and Agolde. They can provide valuable insights into the company culture and expectations, which can give you an edge during the application process.
We think you need these skills to ace Sales Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience and customer service skills. Use specific examples of how you've exceeded sales targets or provided exceptional service in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Mention your ability to work in a fast-paced environment and your passion for building relationships with clients.
Showcase Your Communication Skills: In your application, emphasise your strong communication skills. Provide examples of how you've effectively communicated with customers or colleagues to enhance the shopping experience.
Highlight Flexibility and Availability: Clearly state your availability to work weekends and bank holidays. This shows your commitment to the role and willingness to adapt to the retail schedule.
How to prepare for a job interview at Citizens of Humanity Group
✨Show Your Passion for Sales
Make sure to express your enthusiasm for sales during the interview. Share specific examples of how you've exceeded sales targets in previous roles, as this will demonstrate your drive and commitment to achieving results.
✨Demonstrate Exceptional Customer Service Skills
Prepare to discuss your approach to customer service. Think of a time when you went above and beyond for a customer, and be ready to explain how you created a memorable experience that built lasting relationships.
✨Know the Brand Inside Out
Research Citizens of Humanity & Agolde thoroughly before the interview. Familiarise yourself with their products, values, and target audience so you can confidently discuss how you would promote the brand effectively in-store.
✨Be Ready for a Fast-Paced Environment
Since the role requires adaptability in a fast-paced setting, prepare examples of how you've successfully managed multiple tasks or adapted to changes in previous jobs. This will show your potential employer that you can thrive under pressure.
