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- Tasks: Join our tax team to manage compliance and improve processes across multiple countries.
- Company: Intercom is a leading AI Customer Service company transforming customer experiences globally.
- Benefits: Enjoy competitive salary, equity, flexible time off, and comprehensive health coverage.
- Why this job: Be part of a growing team with significant influence on global tax operations and processes.
- Qualifications: 5+ years in multinational corporate tax; CPA or equivalent preferred.
- Other info: Hybrid work policy with at least two days in the office for collaboration.
The predicted salary is between 130000 - 150000 £ per year.
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service.
We are looking for our second tax team member to join our growing organization at an exciting time of expansion. As a key member of the Finance organization, you will help support the next wave of growth at the Company while having both direct and indirect impact on our products and external customers. This role presents a unique opportunity to shape our tax function and improve processes during a period of growth. Working closely with the Director of Tax, you will collaborate with smart, hard-working individuals across the organization to resolve complex tax matters and drive process improvements. The role spans our operations across Ireland, United States, United Kingdom, and Australia, offering exposure to diverse tax challenges and the chance to make a lasting impact on our global tax operations.
What will I be doing?
- Tax Accounting & Compliance - Work closely with our third-party tax service providers to ensure timely completion of tax accounting and compliance requirements across all jurisdictions.
- Indirect Tax - Manage global indirect tax filings with a focus on accuracy and timeliness, while implementing improvements to mitigate compliance risks.
- Tax Forecast - Collaborate with FP&A team to develop and maintain accurate tax expense forecasts and estimates.
- Tax Incentives (R&D) - Coordinate with various stakeholders to identify, document, and claim tax incentives in a timely and accurate manner.
- Special Projects - Support additional initiatives as they arise, including tax audits, new product launch research, and process improvement projects.
What skills do I need?
We are looking for a collaborative self-starter with strong organizational skills and growth mindset – someone who is excited about expanding their tax knowledge across multiple areas, isn’t afraid to tackle new challenges, and can effectively communicate with both tax and non-tax stakeholders while maintaining attention to detail. 5+ years of multinational corporate tax experience in either (both highly desired): Tax Accounting & Compliance (ASC 740 or IAS 12). Professional qualification (CPA, ACA, ACCA, or equivalent), preferred.
We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
- Competitive salary and meaningful equity.
- Comprehensive medical, dental, and vision coverage.
- Regular compensation reviews - great work is rewarded!
- Flexible paid time off policy.
- Paid Parental Leave Program.
- In-office bicycle storage.
- Fun events for Intercomrades, friends, and family!
Proof of eligibility to work in the United States is required. The base salary range for candidates within the San Francisco Bay Area is 155,400 - 180,600. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least two days per week.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Tax Manager San Francisco, California employer: Intercom
Contact Detail:
Intercom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tax Manager San Francisco, California
✨Tip Number 1
Familiarise yourself with the specific tax regulations and compliance requirements in the jurisdictions mentioned in the job description, such as the US, UK, Ireland, and Australia. This knowledge will not only help you stand out but also demonstrate your readiness to tackle the diverse challenges of the role.
✨Tip Number 2
Network with professionals in the tax field, especially those who have experience in multinational corporate tax. Engaging with industry peers can provide insights into best practices and may even lead to referrals that could enhance your application.
✨Tip Number 3
Showcase your ability to improve processes by preparing examples from your past experiences where you've successfully implemented changes that enhanced efficiency or compliance. This aligns perfectly with the company's focus on process improvement.
✨Tip Number 4
Research Intercom's products and their impact on customer service. Understanding how their AI solutions work will allow you to speak knowledgeably about how tax considerations might affect product launches and operations, making you a more attractive candidate.
We think you need these skills to ace Tax Manager San Francisco, California
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Tax Manager position at Intercom. Tailor your application to highlight relevant experiences that align with their needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise your 5+ years of multinational corporate tax experience, particularly in Tax Accounting & Compliance. Use specific examples to demonstrate your expertise and how it relates to the role.
Showcase Your Skills: Intercom is looking for a collaborative self-starter with strong organisational skills. Make sure to mention your ability to communicate effectively with both tax and non-tax stakeholders, as well as your attention to detail.
Craft a Compelling Cover Letter: Use your cover letter to express your excitement about the opportunity to shape the tax function at Intercom. Discuss your growth mindset and willingness to tackle new challenges, which are key traits they are seeking.
How to prepare for a job interview at Intercom
✨Understand the Company and Its Values
Before your interview, take some time to research Intercom's mission and core values. Understanding their focus on customer experience and innovation will help you align your answers with what they value most.
✨Showcase Your Tax Knowledge
Be prepared to discuss your experience with tax accounting and compliance, especially in multinational contexts. Highlight specific examples where you've successfully navigated complex tax matters or improved processes.
✨Demonstrate Collaboration Skills
Since this role involves working closely with various stakeholders, be ready to share examples of how you've effectively collaborated with both tax and non-tax teams in the past. This will show that you can communicate well across different functions.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world tax scenarios. Think about challenges you've faced in previous roles and how you approached them, particularly in areas like indirect tax filings or tax incentives.
