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- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales.
- Company: Join Space NK, a leading beauty retailer known for innovative brands and community engagement.
- Benefits: Enjoy flexible hours, a vibrant work environment, and opportunities for personal growth.
- Why this job: Be part of a new store launch on Oxford Street and make a real impact in beauty retail.
- Qualifications: Strong leadership, communication skills, and a passion for beauty are essential.
- Other info: Space NK values diversity and is committed to creating an inclusive workplace.
The predicted salary is between 24000 - 36000 £ per year.
We are so excited to be opening a new store on Oxford Street! If you love beauty, you’re in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
The Supervisor's main responsibility is to assist the management team to maximise sales and profitability whilst supporting and retaining a high performing team.
About You- Able to deliver a ‘customer first’ experience, demonstrating leadership to coach and motivate their team
- Able to understand and analyse commercial reports to drive business opportunities
- Able to identify key performance behaviours and competencies within the team
- Strong communication skills
- Strong prioritising and organisational skills
- Values honesty and integrity in working relationships
- Able to manage change
- Flexible to meet rapidly changing priorities and deadlines
- Able to delegate tasks and follow up effectively to ensure completion
- Supporting the team to ensure a ‘customer first’ experience is delivered consistently
- Exceeding sales targets and the company acquisition target for N.dulge
- Supporting stock file accuracy – adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
- Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
- Communicating clearly and concisely with all internal and external business partners to drive business opportunities
- Actively identifying innovative opportunities to maximise the business
- Confidently analysing all available business reports to review weekly, monthly and yearly performance
- Supporting the store recruitment process, retaining diverse teams that deliver our ‘customer first’ experience
- Creating an inclusive, welcoming and approachable environment for employees to thrive in
- Confidently delivering feedback and escalating any performance issues to the Store Manager or Assistant Manager
- Coaching and developing the team to achieve their full potential
- Ensuring the store is maintained in line with Company policies and procedures
Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK.
Supervisor (37.5 hours) employer: Space NK Limited
Contact Detail:
Space NK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor (37.5 hours)
✨Tip Number 1
Familiarise yourself with Space NK's brand values and customer service philosophy. Understanding their commitment to a 'customer first' experience will help you demonstrate your alignment with their goals during the interview.
✨Tip Number 2
Prepare examples of how you've successfully led a team in previous roles. Highlight your ability to coach and motivate others, as this is crucial for the Supervisor position.
✨Tip Number 3
Brush up on your analytical skills by reviewing common retail performance metrics. Being able to discuss how you can use data to drive sales and improve team performance will set you apart.
✨Tip Number 4
Showcase your flexibility and adaptability by preparing to discuss how you've managed change in fast-paced environments. This will demonstrate your readiness to meet the rapidly changing priorities at Space NK.
We think you need these skills to ace Supervisor (37.5 hours)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Supervisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail, leadership, and customer service. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to drive sales and support a team.
Write a Strong Cover Letter: In your cover letter, express your passion for beauty and customer service. Highlight specific examples of how you've successfully led a team or exceeded sales targets in previous roles. Make sure to convey your enthusiasm for joining Space NK.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a supervisory role.
How to prepare for a job interview at Space NK Limited
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for the beauty industry during the interview. Share your favourite brands and products, and explain why you love them. This will demonstrate that you align with Space NK's mission of being a go-to destination for beauty discovery.
✨Highlight Leadership Experience
Since the role involves coaching and motivating a team, be prepared to discuss your previous leadership experiences. Provide specific examples of how you've successfully led a team, resolved conflicts, or improved team performance in past roles.
✨Understand Sales Metrics
Familiarise yourself with key sales metrics such as Average Transaction Value (ATV) and conversion rates. Be ready to discuss how you have used these metrics in the past to drive business opportunities and achieve sales targets.
✨Demonstrate Strong Communication Skills
Effective communication is crucial for this role. Prepare to showcase your ability to communicate clearly and concisely. You might want to practice answering questions in a structured way, ensuring you convey your thoughts effectively.
