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For Companies At a Glance
- Tasks: Lead a team to ensure excellent service delivery and enhance candidate experiences.
- Company: Join a dynamic company focused on delivering top-notch reward services in Glasgow.
- Benefits: Enjoy a collaborative culture, opportunities for growth, and a supportive work environment.
- Why this job: Be part of a team that values accountability and continuous improvement while making a real impact.
- Qualifications: Strong people management skills and experience in leading teams are essential.
- Other info: Ideal for those who thrive in fast-paced environments and embrace change.
The predicted salary is between 48000 - 72000 £ per year.
Role Purpose
To lead a team of subject matter experts within Reward Delivery, ensuring that business and regulatory requirements are met. This will be achieved through:
- The leadership of the team to deliver service excellence and an enhanced candidate or colleague experience
- Developing strong and meaningful relationships with stakeholders that drive value through clear objectives, effective prioritisation, accurate data, and continuous improvement
- Creating and enabling a culture that delivers accountability, openness, and improvement
- Ensuring that future initiatives, plans, and activities are robustly planned and prioritised to ensure accurate and timely delivery
The role holder will lead and develop their team, ensuring that appropriate capacity, expertise, knowledge and skills are in place. They will lead the smooth delivery of the service while driving a great candidate experience - creating processes and a culture that supports candidates, through positive interactions and help through the preboarding process. The Team Leader will also take accountability for ensuring legislative controls are in place and will support inspections and audit activities.
Principal Accountabilities
- Act as a delivery manager, driving performance against defined milestones and KPIs
- Take accountability for the service standards of the team, performance managing delivery to ensure satisfactory quality and a positive stakeholder experience
- Own the relationship with key stakeholders, including internal departments and external resourcing partners
- Ensure that systems and processes enable the effective delivery of the scope and quality of service, leading and embedding change as required
- Use data and trends to identify key priorities and activities that drive performance. Take accountability for system data quality and ensure an auditable trail of documents and actions
- Deliver continuous process improvement and the use of further system automation.
Qualifications and Experience
- Strong people management skills, with the ability to create a positive, fast-paced, service-focused team culture
- Demonstrable experience leading, developing and retaining teams
- Demonstrate clear subject matter expertise in the Reward Delivery function
- Effective influencing and stakeholder management skills, with excellent interpersonal skills and the ability to communicate well with stakeholders at all levels (both written and verbally)
- Strong organisational skills, with the ability to plan, prioritise and work to strict deadlines
- Collaboration skills to work cross-functionally and with multiple stakeholders
- Ability to adapt and embrace change in a fast-paced changing environment
- Ability to operate in a dynamic and changing environment, be self-motivated and driven to achieve results
- Strong resilience, with the operational capability to deliver a great service
- Driven to achieve results within tight deadlines, with a flexible agile attitude
- Comfortable with ambiguity and managing through changing priorities
Reward Delivery Manager in Glasgow employer: Guidant Global
Contact Detail:
Guidant Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reward Delivery Manager in Glasgow
✨Tip Number 1
Familiarise yourself with the latest trends and best practices in Reward Delivery. This will not only help you understand the role better but also allow you to speak confidently about how you can contribute to our team's success during interviews.
✨Tip Number 2
Network with professionals in the Reward Delivery field, especially those who have experience in similar roles. Engaging with them can provide valuable insights and potentially lead to referrals that could enhance your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've led teams and improved processes in previous roles. Highlighting your achievements in people management and stakeholder engagement will demonstrate your fit for the position.
✨Tip Number 4
Showcase your adaptability and resilience by sharing experiences where you've successfully navigated change or ambiguity. This will resonate well with us, as we value candidates who thrive in dynamic environments.
We think you need these skills to ace Reward Delivery Manager in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your people management skills and experience in leading teams. Use specific examples that demonstrate your ability to create a positive team culture and deliver service excellence.
Craft a Compelling Cover Letter: In your cover letter, emphasise your experience with stakeholder management and your ability to communicate effectively at all levels. Mention how you can drive performance against KPIs and your approach to continuous improvement.
Showcase Relevant Experience: When detailing your work history, focus on roles where you have led teams or managed projects related to Reward Delivery. Highlight any achievements that demonstrate your capability to meet business and regulatory requirements.
Prepare for Potential Questions: Think about how you would respond to questions regarding your leadership style, experience with data-driven decision-making, and how you handle change in a fast-paced environment. Be ready to provide examples that showcase your resilience and adaptability.
How to prepare for a job interview at Guidant Global
✨Showcase Your Leadership Skills
As a Reward Delivery Manager, you'll need to demonstrate strong people management skills. Prepare examples of how you've successfully led teams in the past, focusing on how you fostered a positive and service-oriented culture.
✨Highlight Stakeholder Management Experience
Effective influencing and stakeholder management are key for this role. Be ready to discuss specific instances where you've built strong relationships with stakeholders, detailing how you communicated effectively and met their needs.
✨Demonstrate Data-Driven Decision Making
The role requires using data to drive performance. Come prepared with examples of how you've used data trends to identify priorities and improve processes in previous roles, showcasing your analytical skills.
✨Emphasise Adaptability and Resilience
Given the dynamic nature of the role, it's important to show that you can thrive in changing environments. Share experiences where you've successfully navigated ambiguity or adapted to new challenges while maintaining service quality.
