Team Leader

Team Leader

London Full-Time 25000 - 38000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team of recovery practitioners in a Drug and Alcohol Service.
  • Company: Smiley & Co, Ltd. tackles poverty and disadvantage across England.
  • Benefits: Enjoy 27 days annual leave, flexible working, and fantastic training opportunities.
  • Why this job: Make a real impact in communities while developing your leadership skills.
  • Qualifications: Experience in the drug and alcohol sector and managing teams is preferred.
  • Other info: Join a supportive environment with a focus on wellbeing and work-life balance.

The predicted salary is between 25000 - 38000 £ per year.

Join to apply for the role at Smiley & Co, Ltd. Location: London. Salary: £30,350 - £43,675 per annum.

Our clients' vision is to break down the barriers that stop people getting the support they need to live a life they value. They tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. They have almost 200 services around England and nearly 3,500 amazing staff and volunteers who run them. Every year their services support around 125,000 people.

The Role:

As a Team Leader at Pier Road, you will play a pivotal role managing a team of 8 recovery practitioners in a Drug and Alcohol Service with a clinical element, working closely with SLAM as a lead provider dealing with the prescribing and psychosocial element of their service users. You will support the Services Manager in delivering, monitoring, and improving processes to meet quality requirements and contractual needs, including KPIs. You will manage and lead a team of recovery coordinators within the service, ensuring that first class care is delivered to their service users.

Your Role Will Involve:

  • Managing, mentoring, coaching, and ensuring the development of staff reporting to you, including volunteers.
  • Maintaining accurate and up-to-date records and reports and providing written and verbal reports as required.
  • Actively engaging service users in future service design/changes to delivery.
  • Ensuring all services delivered are accessible, paying particular attention to underrepresented groups.

Skills And Qualifications:

  • Experience within the drug and alcohol sector would be ideal.
  • Experience managing caseloads.
  • Experience managing a small team.
  • Excellent IT skills, e.g. Microsoft packages.

Benefits:

  • Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years service).
  • Annual leave purchase scheme.
  • Enhanced occupational sick pay.
  • Enhanced employer contribution to your workplace pension.
  • Death in service benefit.
  • Free Will writing.
  • Eyecare vouchers.
  • Blue light card discount.
  • Fantastic learning and development opportunities, including free training courses.
  • Work-life balance - flexible working and family-friendly policies.
  • Happy, Healthy You! their wellbeing offers for their workforce.
  • Employee Assist Programme and Support Networks.

To Apply:

If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Management

Industries: Strategic Management Services

Team Leader employer: Smiley & Co, Ltd.

Smiley & Co, Ltd. is an exceptional employer located in London, dedicated to breaking down barriers and supporting communities in need. With a strong focus on employee growth, the company offers generous benefits such as 27 days of annual leave, enhanced sick pay, and fantastic learning opportunities, all within a supportive work culture that prioritises work-life balance and wellbeing. As a Team Leader, you will not only lead a passionate team but also contribute to meaningful change in the lives of service users, making this role both rewarding and impactful.
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Contact Detail:

Smiley & Co, Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Familiarise yourself with the specific challenges faced in the drug and alcohol sector. Understanding the nuances of this field will not only help you during interviews but also demonstrate your commitment to the role.

✨Tip Number 2

Network with professionals already working in similar roles or organisations. Attend relevant workshops or seminars to connect with others in the field, which can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Prepare to discuss your leadership style and how you’ve successfully managed teams in the past. Be ready to share specific examples that highlight your mentoring and coaching abilities, as these are crucial for the Team Leader position.

✨Tip Number 4

Research Smiley & Co, Ltd. thoroughly. Understand their mission, values, and the services they provide. Tailoring your conversation to align with their vision will show that you’re genuinely interested in contributing to their goals.

We think you need these skills to ace Team Leader

Team Management
Coaching and Mentoring
Experience in Drug and Alcohol Sector
Caseload Management
Excellent IT Skills
Report Writing
Communication Skills
Process Improvement
Understanding of Quality Requirements
Engagement with Service Users
Adaptability
Leadership Skills
Knowledge of KPIs
Empathy and Support Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Team Leader at Smiley & Co, Ltd. Review the job description carefully and think about how your experience aligns with their needs.

Tailor Your CV: Customise your CV to highlight relevant experience in managing teams, particularly in the drug and alcohol sector. Emphasise your skills in mentoring, coaching, and maintaining accurate records, as these are crucial for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting underrepresented groups and your commitment to improving service delivery. Use specific examples from your past experiences to demonstrate your suitability for the position.

Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.

How to prepare for a job interview at Smiley & Co, Ltd.

✨Understand the Organisation's Mission

Before your interview, make sure you fully understand Smiley & Co's mission to support those in need. Familiarise yourself with their services and how they tackle poverty and disadvantage. This will help you align your answers with their values during the interview.

✨Showcase Your Leadership Skills

As a Team Leader, you'll be managing a team of recovery practitioners. Be prepared to discuss your previous leadership experiences, including how you've mentored and developed staff. Use specific examples to demonstrate your ability to lead effectively.

✨Highlight Relevant Experience

Make sure to emphasise any experience you have within the drug and alcohol sector, as well as your ability to manage caseloads. Discuss how your background makes you a suitable candidate for this role, particularly in relation to the clinical elements mentioned in the job description.

✨Prepare Questions for the Interviewers

Interviews are a two-way street, so prepare thoughtful questions to ask the interviewers. Inquire about the team's dynamics, the challenges they face, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Team Leader
Smiley & Co, Ltd.
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