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- Tasks: Lead HR initiatives, support HRBP, and ensure compliance with legislation.
- Company: Join Roadchef, a top UK motorway service operator serving millions annually.
- Benefits: Enjoy competitive pay, wellness programs, and career development opportunities.
- Why this job: Be part of a Platinum employer focused on employee wellbeing and engagement.
- Qualifications: Extensive HR experience, leadership skills, and knowledge of employment law required.
- Other info: Opportunity to influence HR strategy in a dynamic service industry.
The predicted salary is between 54000 - 84000 £ per year.
Company Description Roadchef Ltd is one of the UK’s leading Motorway Service Area Operators, serving over 52 million visitors across more than 31 locations annually. Employing over 3,400 individuals, Roadchef is dedicated to providing excellent service and operates some of the best brands in the industry. As an Investors in People Platinum employer, Roadchef values its employees highly and is committed to their career development and skill growth.
You must be an experienced Head of HR as this position will be accountable for supporting 3 experienced HRBP and a Central HR Manager. As Head of HR you will report to the Board level HR Director and be accountable for driving strategic HR initiatives that are compliant with current and upcoming legislation whilst ensuring alignment with the strategic business plan. This role protects the ongoing PR of the business through strong ER leadership and continues to drive the development of the business ensuring it is a great place to work.
Your areas of responsibilities will include:
- HR Excellence
- Hold regular reviews with direct reports to ensure HR Excellence is delivered throughout the business.
- Lead on best practice, labour laws and UK legislation to ensure market competitiveness and compliance.
- Work with the Operations Director to agree an ongoing people plan which meets operational requirements.
- Coach, develop and mentor Senior Executives within the business for continuous improvement.
- Lead the business JCC (Joint Consultative Committee) relationship.
- Ensure there is a full suite of appropriate policies and procedures in place to ensure ongoing business compliance.
- Support team and manage any Employment Tribunal claims in partnership with Employment Lawyers.
- Lead employee wellbeing initiatives to ensure we remain competitive as a business and have employees wellbeing at the heart of what we do.
- Compensation and Benefits
- Oversee compensation structures, ensuring competitive and fair pay practices.
- Design and manage employee benefit programs, including health insurance and wellness programs.
- Ensure compliance with all regulatory requirements related to compensation and benefits.
- Employee Relations
- Accountable for the HR Team’s delivery of sound, accurate and timely employee relations advice to the business.
- Analyse, report on and respond to key trends on activity, emerging patterns or issues and advise of any training needs.
- Respond to, case manage and represent the Company on tribunal claims. Assess risk and coordinate responses in line with tribunal orders, attend meetings if necessary, provide information and progress on tribunal log.
- Org Design
- Support all organisational design projects as and when appropriate.
- Continually review vacancies to ensure structures in place are fit for purpose.
- Ensures all business areas are requesting recruitment for roles that are true roles in line with organisational hierarchy.
- Talent and Succession
- Support the annual talent mapping process ensuring ongoing operational reviews.
- Provide clear development pipelines to support ongoing succession plans.
- Support utilisation of business career pathway tools.
- Systems and Data
- Sets the standard for all HR reporting and metrics.
- Coaches the team and wider business to utilise data to make key decisions.
- Ensures HR KPI’s are implemented and monitored reporting regularly to the Roadchef Board.
- Work with the Central HR team to ensure all data and reporting is business relevant and easily available.
- Work with the Central HR team to ensure Board pack reporting is accurate and business relevant.
- Ensure People metrics are consistently reported across the business.
- Input to the digitisation of other key processes.
- Ensure innovative ways to capture and present people data and metrics.
- Employee Engagement
- Contribute to the ongoing development of Roadchef’s Mission, Vision & Values and a champion and role model for these values on a daily basis in order to drive engagement and maintain the company’s IIP Platinum Employer and Best Companies 3 Star status.
- Support development of a people plan strategy that holds employee engagement at the heart and is aligned with our Vision and Values.
- Spans of Control
- Budget responsibility within projects/new initiatives and key areas of the HR Budget.
Qualifications
- Comprehensive knowledge of Human Resources (HR) and HR Management.
- Extensive experience in leading and developing experienced HR Business Partners.
- Expertise in Labour and Employment Law and HR Policies.
- Proven experience in Employee Relations.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to work both independently and collaboratively.
- Experience in the hospitality or service industry is advantageous.
- Bachelor’s degree in Human Resources, Business Administration, or related field; advanced certification like CIPD is preferred.
Head of Human Resources employer: Roadchef
Contact Detail:
Roadchef Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Human Resources
✨Tip Number 1
Familiarise yourself with Roadchef's values and mission. As a potential Head of HR, demonstrating your alignment with their commitment to employee development and wellbeing will show that you understand their culture and priorities.
✨Tip Number 2
Network with current or former employees of Roadchef to gain insights into their HR practices and workplace culture. This can provide you with valuable information that you can reference during discussions or interviews.
✨Tip Number 3
Stay updated on the latest trends in HR management, especially regarding employee relations and wellbeing initiatives. Being able to discuss innovative strategies during your conversations will set you apart as a forward-thinking candidate.
✨Tip Number 4
Prepare to discuss specific examples from your past experience where you've successfully led HR initiatives or managed complex employee relations issues. Tailoring your examples to align with Roadchef's needs will demonstrate your capability for the role.
We think you need these skills to ace Head of Human Resources
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive experience in HR management, particularly in leading HR Business Partners. Emphasise your knowledge of labour laws and employee relations, as these are crucial for the Head of HR role.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your understanding of Roadchef's commitment to employee development and wellbeing. Share specific examples of how you've driven strategic HR initiatives in previous roles, aligning with business goals.
Showcase Leadership Skills: Highlight your leadership and team management skills throughout your application. Provide examples of how you've coached and developed senior executives, as this is a key responsibility of the Head of HR position.
Research Roadchef: Familiarise yourself with Roadchef’s mission, vision, and values. Mention how you can contribute to maintaining their IIP Platinum Employer status and enhancing employee engagement in your application.
How to prepare for a job interview at Roadchef
✨Showcase Your HR Expertise
As a candidate for the Head of Human Resources position, it's crucial to demonstrate your comprehensive knowledge of HR management and labour laws. Be prepared to discuss specific examples from your past experiences where you've successfully navigated complex HR issues or implemented strategic initiatives.
✨Emphasise Leadership Skills
This role requires strong leadership and team management skills. Highlight your experience in coaching and mentoring HR professionals, particularly HR Business Partners. Share how you've developed teams and fostered a culture of continuous improvement in previous roles.
✨Align with Company Values
Roadchef values its employees and is committed to their development. Familiarise yourself with their Mission, Vision, and Values, and be ready to discuss how you can contribute to maintaining their IIP Platinum Employer status. Show that you understand the importance of employee engagement and wellbeing.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities in employee relations and compliance matters. Prepare to discuss how you would handle specific situations, such as managing tribunal claims or developing compensation structures, to showcase your strategic thinking and decision-making skills.
