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- Tasks: Manage commercial property claims, support Adjusters, and ensure excellent customer service.
- Company: Join a global loss adjuster known for its efficiency and productivity in handling claims.
- Benefits: Enjoy flexible working, a bonus scheme, private health cover, and career progression opportunities.
- Why this job: Be part of a dynamic team, thrive in a fast-paced environment, and make a real impact.
- Qualifications: Experience in a fast-paced office is essential; insurance experience is a plus but not required.
- Other info: This role offers hybrid working options and requires occasional travel to the Yorkshire office.
The predicted salary is between 36000 - 60000 £ per year.
Recruit Ins are looking for a Senior Commercial Property Claims Technician in 3 locations for a global loss adjusters.
London - This is a hybrid role.
North East/ Yorkshire - This role is home based, however travel will be required to the Yorkshire office on occasion.
Bristol - The role will be a hybrid role with a minimum of three days in our Bristol office.
Reporting to the Team Leader, you will be an active member of the Support function within the region with the overall objective of providing effective support to Adjusters, aiding the region’s efficiency and productivity in the handling of commercial claims.
Job Role- Administration of new claims including receiving instruction, issuing acknowledgments, setting up files and undertaking of risk screening and triaging.
- Working closely with Adjusters to assist with investigation and validation enquiries.
- Controlling the lifecycle of the files to drive diary management and support the proactive management of claims from setting up to conclusion.
- Overseeing Adjuster caseloads when necessary during periods of leave.
- Liaising as required with the insured, insurers, brokers and any other stakeholders to ensure optimum customer service, becoming a point of contact where needed for interested parties.
- Aiding the production of technical reports for Adjusters in compliance with professional standards and internal guidelines and in accordance with agreed timescales.
- Ensuring time reporting and billing is compliant with internal standards processing and systems.
- Developing and running management information for clients as well as for internal use, including performance measurement and data integrity reports.
- Ensuring company standards are met in relation to all technical and operational policies and procedures, including data protection and information security.
- Account management support where required.
- Incoming telephone calls / resolve queries.
- Invoicing.
- Other ad hoc work as required.
- Previous experience in an insurance or loss adjusting environment would be beneficial but not essential.
- You must have experience in a fast-paced office and/or administration environment.
- The ability to learn and adapt to systems effectively and efficiently.
- Organised and able to self-manage workload, having a methodical, accurate and analytical approach to work, with a considerable pride in the quality of output.
- Good working knowledge of Word and Excel.
- Excellent interpersonal and communication skills, being able to communicate in a clear, concise and structured manner.
- Strong relationship management skills, with a capability of establishing good working relationships with your team, colleagues and 3rd parties.
- Excellent stakeholder management with an ability to manage multiple priorities and conflicting demands.
- Thrive in a high-pressured working environment.
- Be driven to meet and exceed targets.
- Flexible with regards to travel which may be required as and when.
- Bonus scheme.
- Career progression.
- Broadband allowance circa £300.
- Private health cover.
- Pension at present 2% contributory / 8% non-contributory.
- Flexible working conditions including hybrid remote working.
- Hours are Monday - Friday 9am-5pm.
- Paid for qualifications.
Apply now and if you are suitable, you will be contacted!
Senior Commercial Property Claims Technician employer: Recruit Insure Ltd
Contact Detail:
Recruit Insure Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Commercial Property Claims Technician
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Senior Commercial Property Claims Technician. Understanding the nuances of claims administration, risk screening, and stakeholder management will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the insurance and loss adjusting sectors. Attend industry events or join relevant online forums to connect with people who can provide insights into the role and potentially refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss your experience in fast-paced environments. Highlight specific examples where you've successfully managed multiple priorities or exceeded targets, as this aligns well with the demands of the role.
✨Tip Number 4
Showcase your interpersonal skills by preparing for situational questions. Be ready to explain how you've built relationships with colleagues and stakeholders in previous roles, as strong relationship management is crucial for this position.
We think you need these skills to ace Senior Commercial Property Claims Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in insurance or loss adjusting, even if it's not extensive. Emphasise your organisational skills and ability to manage multiple priorities, as these are crucial for the role.
Craft a Strong Cover Letter: In your cover letter, address how your skills align with the job description. Mention your experience in fast-paced environments and your ability to communicate effectively with various stakeholders.
Showcase Technical Skills: Since the role requires good knowledge of Word and Excel, consider including specific examples of how you've used these tools in previous roles. This will demonstrate your technical proficiency.
Highlight Adaptability: The job mentions the need for flexibility and the ability to learn new systems. Provide examples from your past experiences where you successfully adapted to new processes or technologies.
How to prepare for a job interview at Recruit Insure Ltd
✨Showcase Your Organisational Skills
As a Senior Commercial Property Claims Technician, you'll need to demonstrate your ability to manage multiple priorities. Prepare examples from your past experiences where you successfully organised tasks or projects, highlighting your methodical and analytical approach.
✨Communicate Clearly and Concisely
Excellent communication skills are crucial for this role. During the interview, practice articulating your thoughts clearly. Use structured responses to showcase how you've effectively communicated with stakeholders in previous roles.
✨Demonstrate Adaptability
The job requires adapting to various systems and processes. Be ready to discuss instances where you've quickly learned new tools or adjusted to changes in a fast-paced environment, showcasing your flexibility and willingness to learn.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and stakeholder management skills. Think of specific scenarios where you had to resolve conflicts or manage competing demands, and be prepared to explain your thought process and outcomes.
