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For Companies At a Glance
- Tasks: Support clients with benefits, analyse data, and manage insurance policies.
- Company: Join a vibrant London-based team focused on collaboration and innovation.
- Benefits: Enjoy a hybrid work model with a lively office atmosphere and growth opportunities.
- Why this job: Be the vital link between clients and their teams while making a real impact.
- Qualifications: Strong communication skills and a love for data; experience in support or analysis is a plus.
- Other info: This role is perfect for motivated individuals eager to learn and grow.
The predicted salary is between 30000 - 42000 £ per year.
Requirements
- Strong communication and interpersonal skills – you’re confident dealing with clients and their teams
- A love of data – you’re comfortable with spreadsheets and diving into numbers
- A proactive, solutions-first attitude – you spot problems and take ownership to solve them
- Ideally, some experience in support, admin, data analysis or insurance, but if you’re smart and motivated, we’d still love to hear from you
What the job involves
- We’re seeking a driven and detail-oriented Support and Data Associate to join our growing London-based team. This hybrid role has a strong in-office presence in our vibrant King’s Cross office – collaboration is key to how we work.
- In this role, you’ll be the bridge between our clients and their people.
- You’ll support employees with their benefits, analyse data to improve our offering, and manage the numbers behind insurance policies and performance.
- Acting as a point of contact for client queries and supporting their employees with benefit-related issues.
- Building our support articles to help streamline business processes with AI.
- Managing and maintaining accurate data across insurance policies and benefits platforms.
- Supporting decision-making through data analysis and reporting.
- Assisting with the smooth onboarding of new clients and employees onto the Happl platform.
- Collaborating across teams to improve the experience for our clients and their people.
Support and Data Associate employer: Deepstreamtech
Contact Detail:
Deepstreamtech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support and Data Associate
✨Tip Number 1
Familiarise yourself with our company culture and values. Understanding what makes StudySmarter unique will help you connect with our team during interviews and show that you're genuinely interested in being part of our vibrant community.
✨Tip Number 2
Brush up on your data analysis skills. Since the role involves managing and analysing data, being able to demonstrate your comfort with spreadsheets and data interpretation will set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've proactively solved problems in previous roles. This will showcase your solutions-first attitude and ability to take ownership, which are key traits we value at StudySmarter.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the role and the team dynamics, which can be incredibly helpful when tailoring your approach during the interview process.
We think you need these skills to ace Support and Data Associate
Some tips for your application 🫡
Highlight Communication Skills: Emphasise your strong communication and interpersonal skills in your application. Provide specific examples of how you've successfully dealt with clients or teams in the past.
Show Your Love for Data: Demonstrate your comfort with data by mentioning any relevant experience with spreadsheets or data analysis. Include examples of how you've used data to solve problems or improve processes.
Proactive Problem-Solving: Illustrate your proactive, solutions-first attitude by sharing instances where you identified a problem and took ownership to resolve it. This will show your potential employer that you're a self-starter.
Tailor Your Experience: Even if you lack direct experience in support, admin, or insurance, highlight transferable skills from other roles. Focus on your motivation and willingness to learn, as this can make a strong impression.
How to prepare for a job interview at Deepstreamtech
✨Show Your Communication Skills
Since the role involves dealing with clients and their teams, it's crucial to demonstrate your strong communication and interpersonal skills. Be prepared to share examples of how you've effectively communicated in previous roles, especially in challenging situations.
✨Emphasise Your Love for Data
This position requires a comfort with spreadsheets and data analysis. Bring along examples of past projects where you've successfully worked with data, and be ready to discuss how you approach problem-solving using numbers.
✨Demonstrate a Proactive Attitude
The company values a solutions-first mindset. During the interview, highlight instances where you've taken ownership of a problem and proactively sought out solutions. This will show that you're not just reactive but also forward-thinking.
✨Prepare for Team Collaboration Questions
As collaboration is key in this role, expect questions about teamwork. Think of specific examples where you've worked closely with others to achieve a common goal, and be ready to discuss how you can contribute to a collaborative environment.
