Senior Transformation Communications Manager

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About the role

Hargreaves Lansdown (HL) are now recruiting for a Senior Transformation Communications Manager on a 6-month fixed term contract. This role will be supporting the Head of Transformation and Internal Communications to transform the Internal Communications function at HL, by delivering key programmes of work that both support the business through its transition to new ownership, as well as speeding up the transformation of 'how' internal communications is delivered across the business with particular focus on improving how we share our business strategy, purpose and values.

What you'll be doing:

• Delivering key elements of the business transformation and transition communications strategy alongside the Head of Internal Communications, focusing on ensuring employees understand a) how the transformation of the business will deliver for both clients and colleagues and b) how the change in ownership will benefit clients and the business, as well as how it impacts colleagues personally and supporting the right level of board engagement with the wider business.
• Delivering a comprehensive communications channels audit for HL to form the basis of a new Communications Channels strategy that improves how we communicate with our colleagues, as well as developing interim solutions to plug existing gaps.
• Creating a clear People communications approach, including analysis of our existing manager communications and producing recommendations that support our people team to deliver their strategy and creates a repeatable framework for BAU people communications.
• Creating a communications approach for our business strategy and purpose, developing and delivering a cadence throughout the year, segmented by audience, that improves individual colleague understanding of our strategy and purpose.
• Developing an 'always on' approach to strategy, purpose and values storytelling, constantly reinforcing our priorities and sharing progress that drives engagement and pride.
• Delivering a people change communications as and when required.
• Supporting the implementation of Internal Comms planning and reporting tools, so that the team can plan effectively and ensure we are focused on delivering the right outcomes for the business.

About you:

• Proven experience in an Internal Communications position delivering strategic communication plans and business outcomes.
• Strong stakeholder management skills.
• Ability to juggle competing priorities across a broad and fast-paced environment.
• Excellent communication skills and the ability to synthesise complex information in an engaging and simplistic way.

Interview process

This interview process will incorporate competency-based questions and an assessment of your technical knowledge and transferable skills.

Working Schedule

We are looking for a Senior Transformation Communications Manager to join our team, based in Bristol head office, BS1 5HL. This role is a 6-month fixed term contract, full time, 37.5 hours per week, Monday to Friday. We offer a hybrid flexible working pattern to enable you the option of working from home and coming into the office.

Why us?

Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.

What's on offer?

• Discretionary annual bonus and annual pay review.
• 25 days holiday plus bank holidays and 1-day additional Christmas closure.
• Option to purchase an additional 5 days holiday.
• Flexible working options available, including hybrid working.
• Enhanced parental leave.
• Pension scheme up to 11% employer contribution.
• Income Protection and Life insurance (4 x salary core level of cover).
• Private medical insurance.
• Health care cash plans - including optical, dental, and outpatient care.
• Health screening programme.
• Help@hand - confidential support including mental health counselling and remote GP.
• Wellhub - unlimited access to fitness providers and wellness coach sessions.
• Variety of travel to work schemes with bike storage and shower facilities.
• Inhouse barista and deli serving subsidised coffee and sandwiches.
• Two paid volunteering days per year.

Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates.