At a Glance
- Tasks: Support sales teams with technical expertise and deliver impactful presentations to customers.
- Company: Join Dell Technologies, a leader in transforming how we work, live, and play.
- Benefits: Enjoy a collaborative environment with opportunities for growth and advanced technology.
- Why this job: Make a social impact while working with innovative solutions and top industry professionals.
- Qualifications: Strong communication skills and 8-12 years in relationship selling; a degree is a plus.
- Other info: Embrace diversity and equal opportunity in a supportive workplace.
The predicted salary is between 43200 - 72000 £ per year.
Our field sales professionals rely on proactive technical support during the sales process – and our expert Systems Engineering team always steps up to the mark. We lead the development and implementation of complex and specialized products, applications, services and solutions. From delivering sales presentations and product demonstrations, to developing detailed installation or system integration plans, we ensure customers get the innovative, relevant, interoperable solutions they need.
As a Client Solutions Group - Systems Engineer, you will provide pre-sales technical support to our field sales teams, helping to define the overall Dell Technologies solution for our customers using the full range of company products and services.
You will:
- Build and lead relationships for highly sophisticated customer accounts
- Conduct customer needs analysis and anticipate requirements beyond existing solution’s scope
- Prepare detailed product specifications to enable the sale of our products and solutions, and deliver impact presentations at customer facilities
- Verify operability of sophisticated product and service configurations within the customer’s environment
- Perform advanced systems integration and provide technical expertise to design and implement the solution
Here’s what we are looking for with this role:
Essential Requirements
- Excellent communication, relationship and leadership skills in industry
- Ability to present to executive level and articulate the Dell Technologies solutions
- In-depth understanding of market, technologies, products and services
- 8 to 12 years of related experience in a relationship selling role
Desirable Requirements
- Advanced experience in a relationship selling role
- Bachelor’s degree
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
CSG Client Engineer employer: Dell
Contact Detail:
Dell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CSG Client Engineer
✨Tip Number 1
Familiarise yourself with Dell Technologies' products and services. Understanding the full range of solutions they offer will help you articulate how you can meet customer needs effectively during interviews.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Prepare to discuss your experience in relationship selling. Be ready to share specific examples of how you've built and maintained client relationships, as this is crucial for the role.
✨Tip Number 4
Practice your presentation skills. Since the role involves delivering impact presentations, being able to communicate complex technical information clearly and confidently will set you apart from other candidates.
We think you need these skills to ace CSG Client Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Client Solutions Group - Systems Engineer position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Compelling CV: Your CV should clearly showcase your relevant experience, particularly in relationship selling and technical support. Use specific examples that demonstrate your communication and leadership skills, as well as your understanding of market technologies.
Write a Tailored Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your ability to build relationships and provide pre-sales technical support, and mention any specific achievements that relate to the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Dell
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Client Solutions Group - Systems Engineer. Familiarise yourself with the technical aspects and how they relate to customer needs, as this will help you articulate your fit for the role.
✨Showcase Your Communication Skills
Since excellent communication is key in this role, prepare to demonstrate your ability to present complex information clearly. Consider practising a mock presentation on a relevant topic to showcase your skills during the interview.
✨Prepare for Technical Questions
Expect to be asked about your technical expertise and experience in systems integration. Brush up on relevant technologies and be ready to discuss how you've successfully implemented solutions in past roles.
✨Highlight Relationship Building Experience
This role requires strong relationship-building skills. Be prepared to share specific examples of how you've developed and maintained relationships with clients, particularly in a sales context, to demonstrate your suitability for the position.