Service Advisor

Service Advisor

Perth Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers with service inquiries and ensure a smooth experience.
  • Company: Join our dynamic Citroen/DS branch in Perth, known for excellent customer service.
  • Benefits: Enjoy 33 days' holiday, retail discounts, private healthcare, and a pension scheme.
  • Why this job: Be part of a supportive team with opportunities for training and career growth.
  • Qualifications: No specific qualifications required; just a passion for helping others.
  • Other info: Flexible working hours and a vibrant workplace culture await you!

The predicted salary is between 28800 - 43200 £ per year.

We are currently recruiting for a new Service Advisor to help us at our Citroen/DS branch in Perth.

We offer:

  • 33 days' holiday allowance with room to grow
  • Generous retail discounts
  • Private healthcare
  • Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
  • Pension scheme
  • Maternity and paternity packages
  • Opportunities for training and progress

Service Advisor employer: Arnold Clark.

At our Citroen/DS branch in Perth, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and growth. With generous benefits such as 33 days' holiday, private healthcare, and opportunities for training and progression, we ensure our Service Advisors feel valued and empowered to thrive in their roles.
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Contact Detail:

Arnold Clark. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Advisor

✨Tip Number 1

Familiarise yourself with Citroen and DS vehicles, as well as their service offerings. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Practice your customer service skills, as being a Service Advisor requires excellent communication and problem-solving abilities. Consider role-playing scenarios with friends or family to build your confidence.

✨Tip Number 3

Network with current or former employees of the Citroen/DS branch in Perth. They can provide valuable insights into the company culture and expectations, which can give you an edge during the interview process.

✨Tip Number 4

Prepare questions to ask during your interview that show your enthusiasm for the role and the company. This could include inquiries about training opportunities or how the team collaborates to enhance customer satisfaction.

We think you need these skills to ace Service Advisor

Customer Service Skills
Communication Skills
Problem-Solving Skills
Technical Knowledge of Vehicles
Sales Skills
Time Management
Attention to Detail
Organisational Skills
Negotiation Skills
Teamwork
Adaptability
Conflict Resolution
Product Knowledge
Empathy

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Advisor. Tailor your application to highlight relevant experience and skills that match what they are looking for.

Highlight Customer Service Skills: As a Service Advisor, strong customer service skills are essential. In your CV and cover letter, provide specific examples of how you've successfully handled customer interactions in the past.

Show Enthusiasm for the Brand: Demonstrate your passion for Citroen/DS in your application. Mention any previous experience with the brand or your interest in their vehicles, which can set you apart from other candidates.

Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a Service Advisor role.

How to prepare for a job interview at Arnold Clark.

✨Know the Company

Before your interview, take some time to research the Citroen/DS brand and its values. Understanding their mission and how they operate will help you align your answers with what they are looking for in a Service Advisor.

✨Showcase Your Customer Service Skills

As a Service Advisor, you'll be the first point of contact for customers. Prepare examples from your past experiences that demonstrate your ability to handle customer queries, resolve issues, and provide excellent service.

✨Prepare for Common Questions

Anticipate questions related to your experience in the automotive industry, your approach to problem-solving, and how you manage customer relationships. Practising your responses can help you feel more confident during the interview.

✨Ask Insightful Questions

At the end of the interview, be ready to ask questions about the role, team dynamics, and opportunities for training and progression. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

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