Domestic Analyst

Domestic Analyst
Location: Larbert -Office based

37.5 hours

About the Role:

We are seeking a highly analytical and results-driven Domestic Analyst to join our team. This role is pivotal in enhancing the efficiency of domestic pricing, analysing agent performance, and ensuring data compliance. You will play a key role in driving profitability and supporting the energy transition within our domestic marketplace.

Key Responsibilities:

• Pricing & Efficiency: Contribute to long-term strategic plans that grow the business and position the brand for future success.

• Agent Performance: Monitor and manage agent conversion rates via Optus, ensuring optimal performance and proactively addressing any discrepancies.

• Data Compliance: Ensure full compliance with data regulations, identifying potential risks and recommending solutions.

• Sales & Marketing Support: Assist in developing and implementing strategies that drive profitability and business growth.

• Operational Excellence: Identify and implement system improvements to enhance efficiency across the business unit.

• Customer Engagement: Ensure seamless delivery processes, including direct customer communication when necessary.

• Market & Financial Analysis: Assess regional market variations to recommend best practices and maximise profitability.

• Retention & Acquisition Strategies: Collaborate with the marketing team to drive customer retention and acquisition efforts.

• Business Representation: Represent the Domestic division in internal and external meetings, providing insights and recommendations.

• Performance Monitoring: Investigate trends, variances, and discrepancies, providing data-driven solutions to improve overall business performance.

Key Skills & Experience Required:

• Strong experience in sales & customer service management .

• Proven ability to analyse data and develop actionable business strategies.

• Experience working with suppliers and possessing strong negotiation skills .

• High-level financial acumen with the ability to interpret and manage financial data effectively.

• Excellent presentation skills with the ability to communicate insights and recommendations.

Why Join Us?

• Opportunity to be part of a business driving the energy transition .

• Work in a dynamic and forward-thinking environment.

• Engage with a team that values innovation, efficiency, and collaboration .

• Competitive salary and benefits package.

If you are a highly analytical professional with a passion for data-driven decision-making and business growth, we want to hear from you!

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