Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage enterprise accounts, drive growth, and ensure customer satisfaction with our cloud-based platform.
- Company: FIS is a leading fintech innovator transforming how the world pays, banks, and invests.
- Benefits: Enjoy a diverse work culture, career growth opportunities, and a chance to make an impact in fintech.
- Why this job: Join a dynamic team, work with top-tier clients, and influence the future of supply chain finance.
- Qualifications: Experience in SaaS account management, strong negotiation skills, and a knack for building relationships.
- Other info: Ideal for those passionate about fintech and eager to work with global enterprise clients.
The predicted salary is between 43200 - 72000 £ per year.
At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you’re ready to grow your career and make an impact in fintech, we have one question: Are you FIS?
This role will be responsible for selling our intuitive, cloud-based platform that enables financial institutions and corporates to automate and scale their working capital solutions. Today, we have over US$40bn of Assets under Administration (AUA) on our platform, across the full spectrum of working capital products. Funded by a diverse range of banks and institutional investors, these programmes enable companies to strengthen their supply chains and redeploy capital to drive growth.
What you’ll do
- Account Management & Growth: Develop deep, long-term relationships with enterprise customers, serving as their primary point of contact. Create and execute strategic account plans to drive adoption, retention, and expansion. Identify upsell and cross-sell opportunities, collaborating with Sales, Customer Success, and Product teams. Conduct regular business reviews with C-level executives and decision-makers to align our solutions with their business goals.
- Adoption & Retention: Ensure customers achieve measurable ROI with our platform, proactively addressing challenges. Act as a trusted advisor, providing insights and best practices to optimize product usage. Work closely with Customer Success and Support teams to ensure high satisfaction and retention rates.
- Revenue & Renewals: Own the end-to-end renewal process, negotiating multi-year contracts and pricing strategies. Forecast revenue growth opportunities within assigned enterprise accounts. Mitigate churn risk by identifying early warning signs and implementing retention strategies.
- Cross-functional Collaboration: Partner with Sales, Marketing, and Product teams to influence roadmap decisions based on customer feedback. Collaborate with Professional Services to drive seamless customer implementations. Represent the voice of the customer internally to advocate for their needs and ensure long-term satisfaction.
Who you are
- Experience in enterprise account management, customer success, or sales within a SaaS company.
- Proven track record of managing banking clients on a global scale.
- Strong executive presence with the ability to influence C-level stakeholders.
- Experience in complex deal negotiation, contract management, and revenue forecasting.
- Deep understanding of SaaS business models, enterprise procurement, and customer lifecycle management.
- Excellent analytical, communication, and problem-solving skills.
- Proficiency in CRM and customer success platforms (Salesforce, Gainsight, etc.).
In addition to the above, you will be a great fit for the role if you have the below:
- Background in strategic consulting or enterprise solutions selling.
- Industry experience in trade finance or similar financial products.
- Previous experience managing Fortune 500 or global enterprise accounts.
- Familiarity with enterprise SaaS metrics like NRR, GRR, LTV, and CAC.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
Senior Account Manager - Supply Chain Finance | London, UK employer: FIS, Inc.
Contact Detail:
FIS, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager - Supply Chain Finance | London, UK
✨Tip Number 1
Familiarise yourself with the latest trends in supply chain finance and SaaS solutions. This knowledge will not only help you understand the industry better but also enable you to engage in meaningful conversations with potential employers about their products and services.
✨Tip Number 2
Network with professionals in the fintech space, especially those who have experience in account management or customer success roles. Attend industry events, webinars, or join relevant online communities to build connections that could lead to job opportunities.
✨Tip Number 3
Prepare to discuss your experience with managing enterprise accounts and your approach to building long-term relationships with clients. Be ready to share specific examples of how you've driven growth and retention in previous roles.
✨Tip Number 4
Research FIS thoroughly before your interview. Understand their products, company culture, and recent developments in the fintech sector. This will demonstrate your genuine interest in the role and help you articulate how you can contribute to their success.
We think you need these skills to ace Senior Account Manager - Supply Chain Finance | London, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in enterprise account management, customer success, or sales within a SaaS company. Emphasise your track record with banking clients and any complex deal negotiations you've handled.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the fintech industry and how your skills align with the role. Mention specific achievements that demonstrate your ability to drive adoption and retention for enterprise customers.
Highlight Relevant Skills: In your application, clearly outline your analytical, communication, and problem-solving skills. Mention your proficiency in CRM platforms like Salesforce and any familiarity with SaaS metrics that are relevant to the role.
Showcase Cross-Functional Collaboration: Provide examples of how you've successfully collaborated with sales, marketing, and product teams in previous roles. This will demonstrate your ability to influence decisions based on customer feedback and advocate for client needs.
How to prepare for a job interview at FIS, Inc.
✨Understand the Company and Its Products
Before your interview, make sure to research FIS and their cloud-based platform. Familiarise yourself with their working capital solutions and how they benefit financial institutions and corporates. This knowledge will help you demonstrate your genuine interest in the role and the company.
✨Prepare for Executive-Level Conversations
Given that the role involves regular interactions with C-level executives, practice articulating your thoughts clearly and confidently. Prepare examples of how you've influenced decision-makers in the past and be ready to discuss strategies for aligning solutions with business goals.
✨Showcase Your Analytical Skills
Highlight your experience with revenue forecasting and contract management during the interview. Be prepared to discuss specific metrics like NRR, GRR, LTV, and CAC, as these are crucial in understanding the SaaS business model and customer lifecycle management.
✨Demonstrate Cross-Functional Collaboration
FIS values teamwork across departments. Share examples of how you've successfully collaborated with sales, marketing, and product teams in previous roles. Emphasise your ability to advocate for customer needs and drive seamless implementations.
