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For Companies At a Glance
- Tasks: Be the go-to person for customer orders and queries while ensuring smooth operations.
- Company: Join a dynamic team in Clevedon, dedicated to delivering top-notch service.
- Benefits: Enjoy a full-time role with an excellent benefits package and opportunities for growth.
- Why this job: Gain valuable experience in a supportive environment while developing transferable skills.
- Qualifications: Strong communication, organisational skills, and a motivation to learn are essential.
- Other info: This is a permanent position within a close-knit team.
Our Client are delighted to be offering an Operations Assistant position to work from their Clevedon office. As an integral role within a small team, this hire will report to the Operations Supervisor and will play an important part across all aspects of the business.
The Role:
- First port of call for customers & clients contacting the office. Responsible for taking all customer orders, including resolution of order related queries, whilst maintaining a high standard of customer service.
- Managing the internal customer ordering system. Recording commercial contracts and processing customer orders, from the point of request through to generating customer invoices.
- Handling logistics to ensure customer requirements are met, whilst liaising with hauliers and terminal personnel to ensure product is delivered in a timely manner.
- Bringing own development to the table with a continual focus on efficiency of operations.
- Assist with uploading sales & purchase invoices to our finance system, as well as other ad hoc finance duties.
The Person:
- Excellent communication skills required for relationship management with customers, suppliers, and colleagues.
- Decision making abilities at an operational level to respond to the daily tasks.
- High level of organisational skills and attention to detail.
- Ability to engage with all levels and functions across the business.
- Highly motivated individual looking to support and add value, in a close-knit team.
- Willing to develop a highly transferable set of skills and behaviours that can be applied in all sectors.
Excellent benefits package. Full time/Permanent.
Operations Coordinator employer: CGA Personnel Ltd
Contact Detail:
CGA Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator
✨Tip Number 1
Familiarise yourself with the company's operations and customer service approach. Understanding their processes will help you demonstrate how your skills align with their needs during any discussions.
✨Tip Number 2
Prepare to discuss specific examples of how you've handled customer queries or managed logistics in previous roles. This will showcase your problem-solving abilities and operational experience.
✨Tip Number 3
Highlight your organisational skills by sharing instances where you've improved efficiency in past positions. This will resonate well with the team's focus on continual development and operational efficiency.
✨Tip Number 4
Engage with current employees on platforms like LinkedIn to gain insights into the company culture and team dynamics. This can provide you with valuable information to tailor your approach during interviews.
We think you need these skills to ace Operations Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Operations Coordinator role. Focus on your customer service experience, organisational skills, and any logistics or finance-related tasks you've handled.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how your skills align with the responsibilities outlined in the job description, such as managing customer orders or improving operational efficiency.
Highlight Communication Skills: Since excellent communication is key for this role, ensure you provide examples in your application that demonstrate your ability to manage relationships with customers, suppliers, and colleagues effectively.
Showcase Your Motivation: Express your motivation to join a close-knit team and contribute positively to the company's operations. Highlight any previous experiences where you have added value to a team or improved processes.
How to prepare for a job interview at CGA Personnel Ltd
✨Showcase Your Communication Skills
As the role requires excellent communication skills, be prepared to demonstrate your ability to engage effectively with customers and colleagues. Use examples from your past experiences where you successfully managed relationships or resolved conflicts.
✨Highlight Your Organisational Abilities
Given the importance of organisation in this position, come equipped with specific examples that showcase your attention to detail and organisational skills. Discuss how you've managed multiple tasks or projects simultaneously in previous roles.
✨Demonstrate Problem-Solving Skills
The job involves decision-making at an operational level, so be ready to discuss scenarios where you've had to make quick decisions or solve problems. Think of instances where your actions led to improved efficiency or customer satisfaction.
✨Express Your Motivation for Development
This role is ideal for someone looking to develop a transferable skill set. Be sure to convey your enthusiasm for personal growth and how you plan to contribute to the team's success while also enhancing your own skills.
