At a Glance
- Tasks: Lead a high-profile project on heat metering and billing for residents.
- Company: Join Kensington Council, dedicated to improving housing services for the community.
- Benefits: Enjoy a dynamic work environment with opportunities for innovation and professional growth.
- Why this job: Make a real impact in housing while collaborating with diverse teams and stakeholders.
- Qualifications: Experience in project management and change management is essential.
- Other info: Be part of a team that values continuous improvement and community engagement.
The predicted salary is between 43200 - 72000 £ per year.
Home Ownership is responsible for issuing all bills to tenants and leaseholders for rent and service charges, including the charge for heating and hot water. Currently, circa 3,200 residents are on heat networks, and this number will be increasing over time. The Energy Act and Heat Metering and Billing Regulations will change how this will be done, and the post holder will be pivotal in ensuring that all regulations and best practice are met by working with residents, internal stakeholders, and benchmarking across other registered providers.
This post holder will be responsible for developing and implementing our billing strategy for heat networks to maximise income, which currently is circa £10M. This is a high-profile project within the department, ensuring that we make change happen in an efficient and practical way across all of the wider Housing Department.
DESCRIPTION OF DUTIES:
- To lead on the heat metering and billing project and/or activities; ensuring that it is delivered within specified criteria in terms of scope, quality, cost, and time.
- To work with colleagues to develop effective mechanisms to drive innovation and continuous improvement to deliver, and then maintain, excellent services.
- Working closely with the Energy Programme Manager, technical teams, Social Housing & Investment, and the Project Board to implement the Heat Network regulations.
- Leading on change management ensuring the overall cohesion of the technical elements of the project and the consumer protections.
- To continuously consider the impact of the Priority Service Register and Customer Charter on the metering and billing solutions.
- To make operational decisions on a frequent basis on behalf of the project, and escalate financial decisions/recommendations appropriately, using professional judgement and anticipating impact on the council and wider multi-agency stakeholder group, decisions regarding legal action and risk to service users, decisions relating to multi-agency working and to support colleagues to do the same.
- To share knowledge, learning, and best practice with the team and colleagues across the industry.
If you are interested in this role please send your updated CV in the first instance.
Kensington Council - Project Manager employer: Remedy Social Work
Contact Detail:
Remedy Social Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kensington Council - Project Manager
✨Tip Number 1
Familiarise yourself with the Energy Act and Heat Metering and Billing Regulations. Understanding these regulations will not only help you in interviews but also demonstrate your commitment to the role and its responsibilities.
✨Tip Number 2
Network with professionals in the housing and energy sectors. Attend relevant events or webinars to connect with others who have experience in project management within similar contexts, as they can provide valuable insights and potentially refer you.
✨Tip Number 3
Prepare to discuss your experience with change management and project delivery. Be ready to share specific examples of how you've successfully led projects, particularly those involving regulatory compliance or stakeholder engagement.
✨Tip Number 4
Research Kensington Council's current initiatives and challenges related to heat networks. This knowledge will allow you to tailor your discussions during interviews and show that you're proactive about understanding the organisation's needs.
We think you need these skills to ace Kensington Council - Project Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of the Project Manager position at Kensington Council. Highlight key aspects such as project management, change management, and collaboration with stakeholders.
Tailor Your CV: Customise your CV to reflect relevant experience in project management, particularly in areas related to energy, billing strategies, or social housing. Use specific examples that demonstrate your ability to lead projects and implement regulations.
Highlight Relevant Skills: Emphasise skills that are crucial for this role, such as leadership, communication, and analytical abilities. Mention any experience you have with regulatory compliance, innovation in service delivery, or stakeholder engagement.
Craft a Strong Cover Letter: Write a compelling cover letter that outlines your motivation for applying and how your background aligns with the job requirements. Address how you can contribute to the billing strategy and overall project success at Kensington Council.
How to prepare for a job interview at Remedy Social Work
✨Understand the Project Scope
Familiarise yourself with the specifics of the heat metering and billing project. Be prepared to discuss how you would ensure the project meets its scope, quality, cost, and time criteria.
✨Showcase Change Management Skills
Highlight your experience in change management. Be ready to provide examples of how you've successfully led projects through transitions and ensured cohesion among various stakeholders.
✨Demonstrate Knowledge of Regulations
Research the Energy Act and Heat Metering and Billing Regulations. Discuss how you would implement these regulations effectively while maintaining excellent service delivery.
✨Emphasise Collaboration and Communication
Illustrate your ability to work with diverse teams, including technical staff and external stakeholders. Share examples of how you've fostered collaboration to drive innovation and continuous improvement.