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- Tasks: Engage with potential donors over the phone to raise funds for a charity.
- Company: Join a growing Bristol-based charity fundraising call centre dedicated to making a difference.
- Benefits: Enjoy remote work, flexible hours, and performance-based pay increases.
- Why this job: Make a positive impact while developing your communication skills in a supportive environment.
- Qualifications: Recent experience in telesales or fundraising and strong phone communication skills required.
- Other info: Training is paid, and you can earn extra for exceeding targets!
You will need recent call handling, outbound telesales or fundraising experience for the position. You will need a decent laptop or computer and (call centre type) headset with a microphone to commence this position along with a decent broadband connection.
A Bristol based charity fundraising call centre is expanding and requires creative and passionate people to join the team. This job is work from home indefinitely, however you will need your own decent Windows modern computer and a USB headset with a microphone, you also need a decent broadband connection with an upload speed above 8 and a download speed above 25.
The Work From Home Charity Fundraiser / Telesales Advisor will need good communication skills on the phone and recent outbound telesales experience or fundraising experience. The Charity Fundraiser / Telesales Advisor will need a passion for charity and will need the ability to work a computer and input information into a computer.
There is a telephone interview including a script based roleplay / pretend call and they are doing weekly remote training sessions on Zoom. The training pay, so the first 2 days of online Zoom training, which amounts to 14 hours, is held back until you complete 120 hours service.
The Work From Home Charity Fundraiser / Telesales Advisor will work an 8 hour day (7 hours paid), five days a week between the hours of 12:00-20:00 Monday to Friday including one Saturday 10:30-18:30, if you work the Saturday you get a day off in the week.
This role pays £12.35ph, however consistent target achievement will see the rate rise to £12.70ph and then to £13.05ph with good OTE commission opportunities. Whilst in training/Graduation Bay, the pay rate is £12.21ph (normally first 2 weeks depending on your performance).
The target is 15 sign-ups per week. If you hit 15 sign-ups per week you will earn an extra £2ph (see on-target base rate). Every sign-up beyond the minimum target is paid at a rate of £17.50 per sign-up.
Please note that due to the high volume of applications submitted, it is not possible to respond to everyone.
Work From Home Charity Fundraiser / Remote Telesales Agent employer: Proactive Solutions Group Ltd
Contact Detail:
Proactive Solutions Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Work From Home Charity Fundraiser / Remote Telesales Agent
✨Tip Number 1
Familiarise yourself with the charity sector and the specific cause the organisation supports. This will not only help you connect with potential donors but also demonstrate your passion for the role during the interview.
✨Tip Number 2
Practice your communication skills by role-playing common fundraising scenarios with friends or family. This will prepare you for the script-based roleplay during the telephone interview and help you sound more natural and confident.
✨Tip Number 3
Ensure your home office setup is professional and free from distractions. A quiet environment with a reliable internet connection will allow you to focus on your calls and make a positive impression during training and interviews.
✨Tip Number 4
Be ready to discuss your previous telesales or fundraising experiences in detail. Highlight specific achievements, such as exceeding targets or successful campaigns, to showcase your skills and suitability for the role.
We think you need these skills to ace Work From Home Charity Fundraiser / Remote Telesales Agent
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your recent call handling, outbound telesales, or fundraising experience in your application. Use specific examples to demonstrate your skills and achievements in these areas.
Show Your Passion for Charity: In your cover letter or personal statement, express your passion for charity work. Explain why you want to be a part of this role and how you can contribute to the charity's mission.
Prepare for the Telephone Interview: Since there will be a telephone interview that includes a script-based roleplay, practice common telesales scenarios. Familiarise yourself with the script and be ready to showcase your communication skills.
Check Technical Requirements: Before applying, ensure you meet the technical requirements, such as having a decent Windows computer, USB headset with a microphone, and a reliable broadband connection. Mention these in your application to show you're prepared.
How to prepare for a job interview at Proactive Solutions Group Ltd
✨Show Your Passion for Charity
Make sure to express your genuine interest in charity work during the interview. Share any personal experiences or motivations that drive you to support charitable causes, as this will resonate well with the interviewers.
✨Prepare for Roleplay Scenarios
Since the interview includes a script-based roleplay, practice common fundraising or telesales scenarios beforehand. Familiarise yourself with persuasive language and techniques to effectively engage potential donors over the phone.
✨Highlight Relevant Experience
Be ready to discuss your recent call handling, outbound telesales, or fundraising experience. Use specific examples to demonstrate how your skills align with the requirements of the role, particularly your communication abilities.
✨Test Your Tech Setup
Ensure your laptop or computer, USB headset, and broadband connection meet the job's technical requirements. A smooth interview experience will reflect positively on your preparedness and professionalism.
