At a Glance
- Tasks: Diagnose and resolve issues with modern diesel engines while providing top-notch customer service.
- Company: Join a leading engineering firm known for innovative power generation solutions across various sectors.
- Benefits: Enjoy a competitive salary, company van, fuel card, laptop, mobile, and overtime opportunities.
- Why this job: Be part of a dynamic team that values training, customer relationships, and career growth in the rail sector.
- Qualifications: Must have NVQ3 and experience in mechanical/electrical maintenance of diesel engines or propulsion systems.
- Other info: Open to ex-forces personnel and offers a diverse, inclusive workplace.
The predicted salary is between 37423 - 43723 £ per year.
Are you an experienced automotive technician who enjoys working with your customers to solve engineering problems? Do you have the engineering and commercial know-how to effectively represent a global leading brand? If so, you should continue reading…
The Company
You will be joining an organisation synonymous with engineering excellence, developing leading power generation technology solutions for customers in the marine, construction, agricultural, rail and defence sectors (amongst others). A genuine leader in their field, this company provides comprehensive training for the engineers, to reflect the developing and emerging technology in its product range. Customer relationships are key, hence the Service Engineer we are looking for will have a clear track record of delivering added value services in client facing roles.
The Ideal Candidate
You will be experienced in both the mechanical and electrical maintenance of diesel engines and/or propulsion systems and associated electrical control technology, ECU’s (Electronic control unit). Qualified to NVQ3 as a minimum you will have demonstrable experience of fault diagnostics and remote diagnostics and conditioning. Working in the customer location that is a highly safety critical environment, you will be required to undertake pre-employment checks including medicals, drug and alcohol screens. Due to the nature of the role, we welcome applications from ex-forces personnel, such as RAF, Royal Navy or British Army, or experienced engineers within Marine, Rail, Automotive, HGV or Bus sector. This is a fantastic opportunity to move your career towards the Rail sector!
The Role
As the Rail Service Engineer, you’ll be carrying out fault diagnostics on modern diesel engines, downloading data, ECU (Electric Control Unit) familiarity. Fully product training will be provided as Service Engineers are responsible as product experts for ensuring performance and availability for the diesel engines in the rolling stock. Whilst hands on work, at the heart of this role is being able to undertake remote diagnostic work to obtain, evaluate and interpret data to identify likely faults before physically seeing the engine. This represents intermediate fault-finding activity and fault resolution courtesy of effective condition monitoring.
The Salary
Basic salary of £37,423 per annum + Overtime available + Company Van + Fuel Card, Laptop, Mobile Phone. This role is field based, and will be covering the midlands region of Wolverhampton, Birmingham and Derby, Monday to Friday DAYS, 40 hours a week, 25 Days holiday + BH, Attractive pension scheme, private medical and other big company benefits are offered as standard.
If you are passionate about providing exceptional customer service within a Field Service Engineer role and can offer the knowledge and flexibility the role requires, get in touch for immediate interview! Either email your CV to Natasha.Higgins@ganymedesolutions.co.uk or call 07814890976 to discuss.
Please note – you must be able to prove eligibility to work in the UK to be considered for this position. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Mobile Engineer employer: Ganymede Solutions Ltd
Contact Detail:
Ganymede Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Engineer
✨Tip Number 1
Familiarise yourself with the latest diesel engine technologies and ECU systems. Being knowledgeable about current trends and advancements in the field will not only boost your confidence but also impress potential employers during discussions.
✨Tip Number 2
Network with professionals in the automotive and rail sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the Mobile Engineer position.
✨Tip Number 3
Prepare for technical interviews by practising common fault diagnostic scenarios related to diesel engines. This will help you articulate your problem-solving skills effectively when faced with real-world challenges during the interview process.
✨Tip Number 4
Showcase your customer service skills during the interview. Since the role involves client interaction, demonstrating your ability to build relationships and provide exceptional service will set you apart from other candidates.
We think you need these skills to ace Mobile Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Mobile Engineer position. Familiarise yourself with diesel engines, fault diagnostics, and customer service expectations.
Tailor Your CV: Highlight your relevant experience in mechanical and electrical maintenance of diesel engines. Include specific examples of your fault diagnostics skills and any customer-facing roles you've held to demonstrate your suitability for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for engineering and customer service. Mention your qualifications, such as NVQ3, and how your background aligns with the company's values and the role's requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this field.
How to prepare for a job interview at Ganymede Solutions Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your experience with diesel engines and propulsion systems in detail. Highlight specific projects or challenges you've faced, and how you successfully diagnosed and resolved issues. This will demonstrate your technical expertise and problem-solving abilities.
✨Emphasise Customer Service Experience
Since customer relationships are key for this role, share examples of how you've provided exceptional service in previous positions. Discuss how you’ve effectively communicated with clients and added value through your engineering solutions.
✨Familiarise Yourself with Remote Diagnostics
As the role involves remote diagnostic work, brush up on your knowledge of ECU systems and data interpretation. Be ready to explain how you would approach diagnosing faults remotely, as this will show your understanding of modern engineering practices.
✨Prepare for Safety and Compliance Questions
Given the safety-critical nature of the role, expect questions about your understanding of safety protocols and compliance standards. Be ready to discuss any relevant training or certifications you have, and how you ensure safety in your work environment.