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- Tasks: Lead a team in efficient Council Tax billing and collection.
- Company: Join a dedicated Revenues and Benefits Service making a real impact in local taxation.
- Benefits: Enjoy 25 days annual leave, flexible bank holidays, and discounts through Vivup.
- Why this job: Be part of a supportive culture focused on community impact and personal growth.
- Qualifications: Experience in Revenues and Benefits, ideally with Capita Academy or similar systems.
- Other info: We value diversity and encourage applications from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
The Revenues and Benefits Service has a vital role in the billing, collection and recovery of Council Tax and Business Rates. We currently have an opportunity to join our team as a Revenues Team Leader within our Council Tax Billing team. You will lead a team to ensure the delivery of efficient and effective local taxation administration and collection.
In addition to organising and managing the day-to-day functions of your team, you will take a lead on the technical and complex aspects related to the provision of local taxation services to customers.
What you will need to do the role:
- This role requires the ideal candidate to have significant experience in working within a Revenues and Benefits department, ideally using the Capita Academy Revenues system. Alternative relevant experience on other equivalent revenues systems will be considered.
- Ideally, you will also have experience and competency in the use of local taxation recovery and enforcement processes.
Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.
Our employee benefits:
- Generous annual leave starting at 25 days + bank holidays, sick pay, and local government pension scheme.
- Access to a range of benefits via Vivup, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes.
- Buy up to 10 days additional annual leave (pro-rata).
- Access to car lease scheme.
- Take your bank holidays flexibly to better suit your personal circumstances.
- Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings.
- Access to development opportunities including apprenticeships to support your personal and professional growth.
- Paid volunteering hours each year so you can make a positive impact on our community during your normal working day.
- Access to our equality, diversity, and inclusion network.
- Opportunities to receive Employee Recognition Awards.
- We’re a fostering friendly employer offering five days of paid leave per year to support employees who are foster carers.
We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success.
We are committed to making our recruitment process as accessible as possible. If you are disabled and require any reasonable adjustments during the application or interview process, please contact us, and we will work with you to meet your needs.
Revenues Team Leader - Council Tax Billing employer: Peterborough City Council
Contact Detail:
Peterborough City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenues Team Leader - Council Tax Billing
✨Tip Number 1
Familiarise yourself with the Capita Academy Revenues system, as this is a key requirement for the role. If you have experience with other revenues systems, be prepared to discuss how those skills can transfer to using Capita.
✨Tip Number 2
Highlight your supervisory experience in your conversations. Be ready to share specific examples of how you've successfully led teams in delivering local taxation services and managed complex cases.
✨Tip Number 3
Research the local taxation recovery and enforcement processes relevant to the role. Understanding these will not only help you in interviews but also demonstrate your commitment to the position.
✨Tip Number 4
Engage with current or former employees of the Revenues and Benefits Service if possible. They can provide insights into the team dynamics and expectations, which can be invaluable during your application process.
We think you need these skills to ace Revenues Team Leader - Council Tax Billing
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Revenues Team Leader position. Understand the key responsibilities and required experience, especially in local taxation administration and the Capita Academy Revenues system.
Tailor Your CV: Customise your CV to highlight relevant experience in Revenues and Benefits departments. Emphasise any supervisory roles and your familiarity with local taxation recovery processes to align with the job requirements.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and your understanding of the Council's commitment to safeguarding and promoting welfare. Mention specific experiences that demonstrate your leadership and technical skills in local taxation services.
Highlight Your Commitment to Diversity: In your application, express your support for equality, diversity, and inclusion. Share any personal experiences or initiatives you've been involved in that align with the Council's values, as they particularly encourage applications from underrepresented groups.
How to prepare for a job interview at Peterborough City Council
✨Showcase Your Experience
Make sure to highlight your significant experience in Revenues and Benefits departments. Be prepared to discuss specific examples of how you've successfully managed local taxation services and any relevant systems you've used, especially if you have experience with the Capita Academy Revenues system.
✨Demonstrate Leadership Skills
As a Revenues Team Leader, you'll need to show your supervisory experience. Prepare to talk about how you've led teams in the past, focusing on your ability to organise and manage day-to-day functions while ensuring effective service delivery.
✨Understand Local Taxation Processes
Familiarise yourself with local taxation recovery and enforcement processes. Be ready to discuss your knowledge in this area and how you've applied it in previous roles, as this will be crucial for the position.
✨Emphasise Commitment to Diversity and Inclusion
The Council values diversity and inclusion, so be sure to express your commitment to these principles. Share any experiences you have that demonstrate your understanding of fostering an inclusive workplace and how you can contribute to this culture.
