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- Tasks: Manage customer relationships and drive sales growth in the healthcare sector.
- Company: Join BPR Medical, a leading provider of innovative medical solutions.
- Benefits: Enjoy a competitive salary, career development, and a supportive team environment.
- Why this job: Make a real impact while building strong relationships and enhancing customer satisfaction.
- Qualifications: Sales experience preferred; strong communication and relationship-building skills required.
- Other info: Willingness to travel within your territory is essential.
The predicted salary is between 28800 - 48000 £ per year.
Are you passionate about building strong customer relationships and driving sales growth? If so, we have an exciting opportunity for you to join our team as a Customer Relationship Manager at BPR Medical.
About the Role
As a Customer Relationship Manager, you will be responsible for managing a defined territory in the South to maintain and grow business for BPR revenue products. You will work closely with NHS and private hospitals, developing strong relationships with key stakeholders, identifying sales opportunities, and ensuring high customer satisfaction. Your role will involve daily customer engagement, both remotely and face-to-face, to promote our innovative medical solutions.
Key Responsibilities
- Territory Management: Maintain and expand our existing business within your assigned territory by developing a deep understanding of hospital accounts, key decision-makers, and competitor products.
- Sales Development: Identify gaps in the market, create strategic sales plans, and proactively seek new business opportunities.
- Customer Engagement: Build and maintain strong relationships with customers through regular communication and on-site visits.
- Lead Generation: Uncover new leads, participate in marketing campaigns, and support promotional events within your territory.
- Sales Progression: Follow up on qualified leads, manage sales opportunities, and use proven sales techniques (e.g., BANT) to drive revenue growth.
- Customer Satisfaction: Act as a trusted advisor and advocate for customers, ensuring they receive high-quality service and support.
- Post-Installation Support: Provide training and guidance on N2O destruction devices, ensuring maximum usage and customer advocacy.
- Collaboration with Business Development: Work closely with the Business Development Manager to support capital sales opportunities and share market insights.
What We’re Looking For
- Experience in a sales or customer relationship role, preferably within the healthcare or medical device industry but this is not essential.
- Strong ability to build relationships and influence key stakeholders.
- Excellent communication and presentation skills.
- Self-motivated with a proactive approach to business development.
- Ability to analyse market data and create strategic sales plans.
- A customer-focused mindset with a commitment to delivering exceptional service.
- Willingness to travel within the assigned territory.
Why Join Us?
- Competitive salary and benefits package.
- Opportunity to work with a leading medical solutions provider.
- A supportive and collaborative team environment.
- Career development and training opportunities.
If you’re ready to take on a rewarding role where you can make a real impact, we’d love to hear from you.
Customer Relationship/Account Manager employer: TH Recruitment
Contact Detail:
TH Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Relationship/Account Manager
✨Tip Number 1
Familiarise yourself with the healthcare landscape in your assigned territory. Understanding the key players, such as NHS and private hospitals, will help you tailor your approach and build stronger relationships with stakeholders.
✨Tip Number 2
Network with professionals in the medical device industry. Attend relevant conferences or local events to meet potential contacts and gain insights into market trends that could benefit your sales strategy.
✨Tip Number 3
Develop a solid understanding of BPR Medical's products and how they compare to competitors. This knowledge will empower you to effectively communicate the value of our solutions to customers and address their specific needs.
✨Tip Number 4
Practice your communication and presentation skills. Being able to convey information clearly and confidently is crucial in building trust with customers and influencing key decision-makers in the healthcare sector.
We think you need these skills to ace Customer Relationship/Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales or customer relationship roles, especially if you have worked in the healthcare or medical device industry. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for building customer relationships and driving sales growth. Mention specific examples of how you've successfully managed accounts or developed strategic sales plans in the past.
Highlight Key Skills: Emphasise your communication and presentation skills, as well as your ability to analyse market data. Provide examples of how you've influenced key stakeholders and contributed to customer satisfaction in previous roles.
Show Enthusiasm for the Role: In your application, express your excitement about the opportunity to work with BPR Medical. Mention why you are drawn to their innovative medical solutions and how you can contribute to their success in the assigned territory.
How to prepare for a job interview at TH Recruitment
✨Research the Company
Before your interview, take some time to research BPR Medical. Understand their products, values, and recent developments in the medical field. This knowledge will help you tailor your responses and show genuine interest in the company.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle customer relationships. Prepare examples from your past experiences where you successfully managed a difficult situation or built a strong relationship with a client.
✨Showcase Your Sales Skills
Be ready to discuss your sales techniques and how you've identified opportunities in previous roles. Familiarise yourself with methods like BANT (Budget, Authority, Need, Timing) and be prepared to explain how you've applied them in real scenarios.
✨Demonstrate Your Customer Focus
Highlight your commitment to customer satisfaction during the interview. Share specific examples of how you've gone above and beyond to ensure clients received exceptional service, as this aligns with the role's emphasis on building strong customer relationships.
