At a Glance
- Tasks: Lead and inspire your team to deliver exceptional customer service and drive sales.
- Company: Join Tesco, a leading retailer committed to serving customers and communities sustainably.
- Benefits: Enjoy flexible working, generous holiday, discounts, and access to wellbeing services.
- Why this job: Be part of a diverse team that values your input and supports your growth.
- Qualifications: Great communication skills and a passion for customer service are essential.
- Other info: Flexible working options available; we welcome conversations about your needs.
The predicted salary is between 28800 - 43200 £ per year.
You will need to login before you can apply for a job.
Sector: Retail and Wholesale
Role: Manager
Contract Type: Permanent
Hours: Full Time
About the role
Contract: Permanent
Shift Pattern: Varies from day to day but are planned in advance.
Your Responsibilities:
- Recruiting and training the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.
- Coaching your team to be passionate and knowledgeable about the products in your store, building its brand and providing customers with the right range, quality and service to ensure they keep coming back.
- Leading your team in driving trade activity, using your expertise and knowledge to grow sales and maximize profit.
- Leading and building your managers' knowledge to deliver and sustain the Store Change Plan and resource planned activities, ensuring that hours are worked when and where these would most benefit customers, and identifying and resolving root cause issues with sustainable solutions and continual reviews.
- Ensuring the safety of your colleagues is your top priority, and that your store is always trading legally by coaching the team to use all security tools available to provide a safer place to work.
What You Will Need:
- You are a great communicator who shares knowledge, experience, and best practices, understanding the importance of your role and working collaboratively with your team to deliver results.
- You are natural and welcoming with customers, putting them at the heart of whatever you do.
- You take the time to listen and understand others, building strong relationships with your colleagues and customers.
- You use your energy and resilience to maintain momentum in challenging environments.
- You own the decision-making for the store and can act quickly, making decisions based on what is right for customers and colleagues.
- You have the energy and drive to deliver beyond expectations.
- You do the right thing whether everything is going well or times are tough, consistently inspiring confidence in those around you.
- You are aware of what our competitors are doing and are always looking for ways to build and deliver new initiatives to help improve our store for customers.
What’s in it for you?
- Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard, with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life's moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About Us:
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities, and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet. Diversity, equity, and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
Please note: Tesco will only recruit individuals who have passed the school leaver's age.
Express Store Manager Worthing Area employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Express Store Manager Worthing Area
✨Tip Number 1
Familiarise yourself with Tesco's core values and mission. Understanding their commitment to serving customers and communities will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Prepare specific examples of how you've successfully led a team in the past. Highlight your experience in coaching and developing others, as this is crucial for the Express Store Manager role.
✨Tip Number 3
Stay updated on retail trends and competitor activities. Being knowledgeable about the market will allow you to discuss innovative ideas and initiatives that could benefit the store during your interview.
✨Tip Number 4
Demonstrate your customer-centric approach by preparing to share how you've previously enhanced customer experiences. This will show your potential employer that you truly understand the importance of putting customers at the heart of everything.
We think you need these skills to ace Express Store Manager Worthing Area
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly in recruiting and training teams. Use specific examples that demonstrate your leadership skills and ability to drive sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the retail environment. Mention how your values align with Tesco's vision of serving customers and communities.
Highlight Key Skills: In your application, emphasise your communication skills, decision-making abilities, and resilience in challenging situations. Provide examples of how you've successfully led teams and improved store performance.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work as an Express Store Manager. Discuss how you plan to contribute to the store's success and enhance the customer experience.
How to prepare for a job interview at ENGINEERINGUK
✨Showcase Your Leadership Skills
As a potential Express Store Manager, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your coaching and training methods that helped team members excel.
✨Understand the Brand and Products
Familiarise yourself with the store's products and brand values. During the interview, express your passion for the brand and how you would instil that passion in your team to enhance customer experience and drive sales.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios where you've had to make quick decisions under pressure, and be ready to discuss the outcomes and what you learned from them.
✨Emphasise Customer-Centric Approach
Highlight your commitment to putting customers at the heart of everything you do. Share specific examples of how you've improved customer service or resolved issues, showcasing your ability to build strong relationships with both customers and colleagues.