Laboratory Account Manager

Laboratory Account Manager

Hemel Hempstead Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage key accounts and drive growth in the Allergy & Autoimmunity market.
  • Company: Join Thermo Fisher Scientific, a global leader in serving science and innovation.
  • Benefits: Enjoy remote work flexibility, travel opportunities, and a collaborative team environment.
  • Why this job: Make a real impact in healthcare while developing your career in a dynamic setting.
  • Qualifications: Bachelor's or Master's in Life Sciences; sales experience preferred.
  • Other info: Travel 50-75% of the time; applications reviewed on a rolling basis.

The predicted salary is between 36000 - 60000 £ per year.

Work Schedule: Standard (Mon-Fri)

Environmental Conditions: Laboratory Setting, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Location: Hemel Hempstead (Remote) - Covering Southwest & S. Wales

Division: SDG/ImmunoDiagnostics Division (IDD)

How Will You Make an Impact?

At Thermo Fisher Scientific, we believe in enabling our customers to make the world healthier, cleaner, and safer. As the global leader in serving science, our mission drives our teams to deliver innovative technologies, purchasing convenience, and comprehensive pharmaceutical services.

About the Role:

Covering the Southwest & S. Wales region. In this role, you will be instrumental in developing and implementing key account plans that drive sustained growth for our Phadia allergy and autoimmunity solutions. You will collaborate closely with cross-functional teams to achieve your goals.

Key Responsibilities:

  • Maintain and Grow Business: Achieve targets by maintaining existing business and expanding the Allergy & Autoimmune market.
  • Deliver Metrics: Meet company and individual performance metrics consistently.
  • Account Management: Develop and maintain accurate account plans and customer details in Salesforce (SFDC) in collaboration with Marketing, Clinical, and Technical Services teams.
  • Record Keeping: Log all activities and meetings accurately and promptly in SFDC.
  • Contract Negotiation: Lead and negotiate Contracts, including Capital sales, Reagent Rentals, and Service Contracts, ensuring timely execution.
  • Tender Management: Lead tender responses and engage with Managed Service Providers (MSPs), conducting regular site visits and business reviews.
  • Forecasting and Planning: Participate in forecasting and planning activities using TFD tools such as SFDC and Power BI.
  • Customer Support: Conduct onsite stock checks for Cost Per Reportable (CPR) customers.
  • Engage with Key Opinion Leaders: Develop relationships with key opinion leaders across your territory.
  • Market Intelligence: Provide market feedback to Sales Manager, Marketing, and Finance.
  • Effective Communication: Ensure clear communication within all parts of the organization.
  • Compliance: Adhere to internal Quality Processes and CRM standards.
  • Travel: Spend the majority of time with customers face-to-face, with travel expected to be 50-75%.
  • Event Attendance: Attend internal and external meetings and events as required.

Qualifications:

  • Bachelor's or Master's degree in Life Sciences, e.g., Biomedical Science.
  • Relevant experience in Laboratory/Pathology Sales and/or product portfolio management.
  • Proficiency with Salesforce (SFDC).
  • Strong active listening and communication skills to build trust.
  • Flexible, self-motivated, and well-organized.
  • Teammate with a collaborative attitude.
  • Passionate professional with a proactive attitude.
  • Strong commercial competence to build and develop customer relationships and close sales.
  • Proven negotiation skills and the ability to influence others.
  • Analytical skills and experience working with data.
  • Understanding of business development principles.
  • Dedication to continuous personal and professional development.
  • Valid driver's license and willingness to travel approximately 75% of the time.

Our Values:

As part of our team of over 130,000 colleagues, you will share in our core values of Integrity, Intensity, Innovation, and Involvement. At Thermo Fisher Scientific, we celebrate diverse experiences, backgrounds, and perspectives.

Apply Today!

Start your story at Thermo Fisher Scientific by applying today: We review applications on a rolling basis, so please apply as soon as possible.

Laboratory Account Manager employer: Thermo Fisher Scientific

At Thermo Fisher Scientific, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Located in Hemel Hempstead, our Laboratory Account Manager role provides unique opportunities for professional growth within a supportive environment, where employees are encouraged to develop their skills and advance their careers. With a commitment to integrity and excellence, we ensure our team members enjoy comprehensive benefits and the chance to make a meaningful impact in the field of science.
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Contact Detail:

Thermo Fisher Scientific Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Laboratory Account Manager

✨Tip Number 1

Familiarise yourself with the specific products and services offered by Thermo Fisher Scientific, especially in the areas of allergy and autoimmunity solutions. This knowledge will help you engage more effectively with potential clients and demonstrate your expertise during interviews.

✨Tip Number 2

Network with professionals in the laboratory sales field, particularly those who have experience with Salesforce (SFDC). Building connections can provide valuable insights into the role and may even lead to referrals within the company.

✨Tip Number 3

Prepare to discuss your previous experiences in account management and how you've successfully maintained and grown business relationships. Be ready to share specific examples that highlight your negotiation skills and ability to influence others.

✨Tip Number 4

Stay updated on industry trends and market intelligence related to laboratory diagnostics. Being knowledgeable about current developments will not only impress interviewers but also show your commitment to continuous professional development.

We think you need these skills to ace Laboratory Account Manager

Account Management
Salesforce (SFDC) Proficiency
Contract Negotiation
Tender Management
Market Intelligence
Customer Relationship Management
Analytical Skills
Communication Skills
Collaboration Skills
Commercial Competence
Active Listening
Data Analysis
Business Development Principles
Organisational Skills
Flexibility and Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in laboratory sales and account management. Use keywords from the job description, such as 'Salesforce', 'negotiation skills', and 'customer relationships' to catch the employer's attention.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific achievements in your previous roles that demonstrate your ability to meet targets and grow business, particularly in the allergy and autoimmunity market.

Showcase Relevant Skills: In your application, emphasise your analytical skills and experience with data, as well as your strong communication abilities. Provide examples of how you've successfully built relationships with key opinion leaders or managed contracts in the past.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.

How to prepare for a job interview at Thermo Fisher Scientific

✨Know Your Products

Familiarise yourself with Thermo Fisher Scientific's product range, especially the Phadia allergy and autoimmunity solutions. Understanding the specifics of these products will help you demonstrate your knowledge and passion during the interview.

✨Showcase Your Sales Experience

Prepare to discuss your previous experience in laboratory or pathology sales. Highlight specific achievements, such as meeting sales targets or successfully managing key accounts, to illustrate your capability in this role.

✨Demonstrate Communication Skills

Effective communication is crucial for this position. Be ready to provide examples of how you've built relationships with clients or collaborated with cross-functional teams. This will show your ability to engage with key opinion leaders and internal stakeholders.

✨Prepare for Scenario Questions

Anticipate questions that may involve contract negotiation or tender management scenarios. Think through your approach to these situations, as demonstrating your analytical skills and negotiation tactics will be key to impressing the interviewers.

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