Solutions Engineer

Solutions Engineer

London Full-Time 43200 - 64800 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead technical engagements with partners, focusing on integrations and support.
  • Company: GoCardless is a global payment company helping businesses collect payments effortlessly.
  • Benefits: Enjoy flexible working, generous holidays, equity options, and dedicated wellbeing support.
  • Why this job: Join a diverse team, solve real problems, and make an impact in the fintech space.
  • Qualifications: Experience with APIs, programming skills, and a consultative mindset are essential.
  • Other info: We value diversity and sustainability, aiming for a climate-positive future.

The predicted salary is between 43200 - 64800 £ per year.

About Us at GoCardless

GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking. GoCardless processes US$130bn+ of payments annually, across 30+ countries; helping customers collect and send both recurring and one-off payments, without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2,500 banks, we help our customers make faster, more informed decisions. We are headquartered in the UK, with additional offices in Australia, France, Ireland, Latvia and the United States.

At GoCardless, we're all about supporting you! We're committed to making our hiring process inclusive and accessible. If you need extra support or adjustments, reach out to your Talent Partner - we're here to help! And remember: we don't expect you to meet every single requirement. If you're excited by this role, we encourage you to apply!

The role

You will be joining our Partner Engineering team and will be the primary technical lead in our engagements with our prospective and existing partners. You will help qualify, shape, close and support business by providing technical input and oversight on our most exciting opportunities whilst working alongside our Partnership teams.

Your day to day will focus on:

  • Working with our Partner Acquisition team on strategic new partnerships and integrations
  • Working with our Partner Account Managers on existing strategic partner relationships, integrations and upgrades
  • Working on scaling our partner processes such as integration reviews, documentation and demos
  • Working alongside our Solution Engineering team to help them with partner integration use cases for direct sales
  • Be an expert on our Partner product, establishing best practices and enabling others across the business to build a better understanding

What excites you

  • You are a problem solver at heart
  • You are consultative and love to get stuck into the detail
  • Helping partners accelerate their growth and build innovative experiences
  • Scaling processes and documentation to make our partner's lives easier
  • Comfortable with thinking outside the box when it comes to use cases

What excites us

  • Entrepreneurial mindset
  • Experience working with external development teams to create integrations
  • Existing partner solution engineering experience
  • Programming skills in at least one common programming language
  • Ability to work with API tools such as Postman and debugging/logging tools
  • A strong understanding of APIs and having built integrations with PSPs & SaaS tools
  • Ability to articulate complex technical solutions to non-technical persons
  • Experience with automation tools and iPaaS

Salary range: £72,000 - £108,000 + 30% OTE. Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.

The Good Stuff!

  • Wellbeing: Dedicated support and medical cover to keep you healthy.
  • Work Away Scheme: Work from anywhere for up to 90 days in any 12-month period.
  • Adaptive Working: Our hybrid model offers flexibility, with in-office days determined by your team.
  • Equity: All permanently employed GeeCees get equity to share in our success.
  • Parental leave: Tailored leave to support your life's great adventure.
  • Time Off: Generous holidays, 3 volunteer days, and 4 wellness days annually.

Life at GoCardless

We're an organisation defined by our values; We start with why before we begin any project, to ensure it's aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.

Diversity & Inclusion

We're building the payment network of the future, and to achieve our goal, we need a diverse team with a range of perspectives and experiences.

Sustainability at GoCardless

We're committed to reducing our environmental impact and leaving a sustainable world for future generations. As co-founders of the Tech Zero coalition, we're working towards a climate-positive future.

Solutions Engineer employer: GoCardless

At GoCardless, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee wellbeing is evident through our comprehensive benefits, including flexible working arrangements, generous time off, and equity opportunities, all designed to support your personal and professional growth. Join us in our UK headquarters or one of our global offices, where you'll be part of a diverse team dedicated to building the future of payments while making a positive impact on the world.
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Contact Detail:

GoCardless Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Solutions Engineer

✨Tip Number 1

Familiarise yourself with GoCardless' products and services. Understanding their payment solutions, especially around direct debit and open banking, will help you articulate how your skills can contribute to their mission during discussions.

✨Tip Number 2

Network with current or former employees of GoCardless on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the Solutions Engineer role.

✨Tip Number 3

Prepare to discuss specific technical challenges you've faced in previous roles, particularly those involving API integrations or working with external development teams. This will demonstrate your problem-solving abilities and relevant experience.

✨Tip Number 4

Showcase your entrepreneurial mindset by thinking of innovative use cases for GoCardless' products. Being able to present unique ideas during your interactions can set you apart as a candidate who is not just technically skilled but also creative.

We think you need these skills to ace Solutions Engineer

Technical Leadership
API Integration
Programming Skills in Common Languages
Experience with API Tools (e.g., Postman)
Debugging and Logging Tools Proficiency
Understanding of Payment Service Providers (PSPs)
Experience with SaaS Tools
Consultative Problem Solving
Documentation and Process Scaling
Ability to Articulate Technical Solutions to Non-Technical Stakeholders
Experience with Automation Tools and iPaaS
Entrepreneurial Mindset
Collaboration with External Development Teams

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Solutions Engineer role at GoCardless. Focus on your problem-solving abilities, programming skills, and any experience with APIs or integrations.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific projects or experiences that demonstrate your consultative approach and ability to work with external development teams.

Showcase Technical Skills: Clearly outline your technical skills in your application. Include any programming languages you are proficient in, as well as your experience with API tools like Postman and automation tools. This will help you stand out as a candidate.

Demonstrate Cultural Fit: Research GoCardless's values and culture. In your application, reflect how your personal values align with theirs, particularly around integrity, accountability, and diversity. This shows that you are not just a fit for the role, but for the company as a whole.

How to prepare for a job interview at GoCardless

✨Understand the Company and Its Products

Before your interview, take the time to research GoCardless thoroughly. Familiarise yourself with their payment solutions, especially how they utilise AI and open banking. This knowledge will help you articulate how your skills align with their mission.

✨Showcase Your Technical Skills

As a Solutions Engineer, you'll need to demonstrate your programming skills and understanding of APIs. Be prepared to discuss your experience with integration projects and any relevant tools like Postman. Highlight specific examples where you've successfully implemented technical solutions.

✨Prepare for Problem-Solving Scenarios

Expect to encounter problem-solving questions during your interview. Think about past challenges you've faced in similar roles and how you approached them. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.

✨Emphasise Your Collaborative Spirit

GoCardless values teamwork, so be ready to discuss how you've worked with cross-functional teams in the past. Share examples of how you've collaborated with partners or internal teams to achieve common goals, showcasing your consultative approach.

Solutions Engineer
GoCardless
Location: London
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  • Solutions Engineer

    London
    Full-Time
    43200 - 64800 £ / year (est.)
  • G

    GoCardless

    200-500
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