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- Tasks: Help customers maximise their use of AWS cloud technology and provide technical guidance.
- Company: Join Amazon, a leader in cloud services with a mission to be customer-centric.
- Benefits: Enjoy mentorship, AWS certifications, and opportunities for skill development in a dynamic environment.
- Why this job: Be part of transformative projects, collaborate with top tech talent, and make a real impact.
- Qualifications: Experience in distributed applications and technical engineering is essential; customer-facing experience preferred.
- Other info: Diversity is valued; we encourage applicants from all backgrounds.
The predicted salary is between 43200 - 72000 £ per year.
At Amazon, our vision is to be earth's most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon.com. Amazon Web Services (AWS) is a secure cloud services platform, offering computing power, database storage, content delivery, and other functionality to help businesses scale and grow. Millions of businesses are using AWS cloud solutions to build sophisticated applications with increased flexibility, scalability and reliability.
As a trusted advisor you will have a direct impact in helping our customers gain the most value from cloud technology. You will craft and execute strategies to drive our customers' adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more.
Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You will provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues.
Responsibilities include:
- You will build solutions, provide technical guidance and advocate for the customer.
- Ensure AWS environments remain operationally healthy whilst reducing cost and complexity.
- Develop trusting relationships with customers, understanding their business needs and technical challenges.
- Using your technical acumen and customer obsession, you will drive technical discussions regarding incidents, trade-offs, and risk management (at AWS Certified Solutions Architect - Associate at least).
- Consult with a range of partners from developers through to C-suite executives.
- Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
- With a bias for action, you will proactively find opportunities for customers to gain additional value from AWS.
- Provide detailed reviews of service disruptions, metrics, detailed pre-launch planning.
- Solve a variety of problems across different customers as they migrate their workloads to the cloud.
- Uplift customer capabilities by running workshops, brown bag sessions, etc.
As we continue to rapidly expand in EMEA, you will have plenty of opportunities to develop your technical, consulting and leadership skills. You will work with talented cloud technologists whilst expanding your knowledge of AWS products. You will also have the chance to receive mentorship and gain AWS certifications.
Do you want to be part of history and transform businesses through cloud computing adoption? We would love to hear from you.
BASIC QUALIFICATIONS
- Experience in design/implementation/operations/consulting with distributed applications.
- Experience in technical engineering.
PREFERRED QUALIFICATIONS
- Experience in a 24x7 operational services or support environment.
- Experience in internal enterprise or external customer-facing environment as a technical lead.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
Senior Technical Account Manager, Strategic Accounts employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Account Manager, Strategic Accounts
✨Tip Number 1
Familiarise yourself with AWS services and solutions. Understanding the technical aspects of products like EC2, S3, and Lambda will not only boost your confidence but also allow you to engage in meaningful conversations with potential employers about how you can help customers leverage these tools.
✨Tip Number 2
Network with current or former Technical Account Managers at AWS or similar companies. Engaging with professionals in the field can provide you with insights into the role's challenges and expectations, as well as tips on how to stand out during the interview process.
✨Tip Number 3
Showcase your problem-solving skills through real-world examples. Be prepared to discuss specific instances where you've successfully navigated technical challenges or improved customer satisfaction, as this will demonstrate your capability to handle the responsibilities of the role.
✨Tip Number 4
Stay updated on industry trends and AWS developments. Being knowledgeable about the latest advancements in cloud technology will not only impress interviewers but also show your commitment to continuous learning and your passion for the field.
We think you need these skills to ace Senior Technical Account Manager, Strategic Accounts
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical account management and cloud services. Use keywords from the job description, such as 'AWS', 'technical guidance', and 'customer-centric', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cloud technology and your ability to build relationships with customers. Mention specific examples of how you've helped clients adopt new technologies or overcome challenges in previous roles.
Highlight Technical Skills: Clearly outline your technical skills and certifications, especially those related to AWS. If you have experience with EC2, S3, or other AWS services mentioned in the job description, be sure to include that information prominently.
Showcase Problem-Solving Abilities: Provide examples in your application that demonstrate your problem-solving skills. Discuss situations where you've successfully navigated complex technical issues or improved operational efficiency for clients.
How to prepare for a job interview at ENGINEERINGUK
✨Understand AWS Services
Familiarise yourself with the key AWS services mentioned in the job description, such as EC2, S3, and Lambda. Be prepared to discuss how these services can solve customer problems and enhance their operations.
✨Demonstrate Technical Acumen
Showcase your technical knowledge by discussing past experiences where you designed or implemented distributed applications. Highlight any relevant certifications, especially if you hold an AWS Certified Solutions Architect - Associate.
✨Build Rapport with Customers
Prepare examples of how you've developed trusting relationships with clients in previous roles. Emphasise your ability to understand their business needs and provide tailored solutions.
✨Proactive Problem Solving
Be ready to discuss how you've identified opportunities for improvement in past roles. Share specific instances where you proactively addressed issues or enhanced customer value through innovative solutions.
