Head of Section, Imports and Logistics

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About the role

Tilbury, Essex (Please check commute before applying)

Competitive Salary, Company Car, Private Medical Insurance, Life Assurance, Lunch Allowance, Great range of Flexible Benefits, Pension (6% Matched), 25 Days Holidays (Plus Bank Holidays) with option to buy/sell, Group Income Protection, Access to ECS Car Scheme and access to Hyundai Sponsored Events!

Are you a dynamic leader with a passion for logistics and a sharp commercial mindset? Do you thrive in fast-paced environments where strategic thinking and operational excellence go hand in hand? If so, we have the perfect opportunity for you!

As the Head of Section, Imports & Logistics, you will manage the Hyundai Import Centre, ensuring a highly efficient logistics operation that drives revenue, minimises costs, and maximises retailer and customer satisfaction. You will play a crucial role in shaping the future of our logistics strategy, aligning with HMUK's long-term vision and industry developments to keep our operations ahead of the curve.

Key Responsibilities

• Ensure that Import Centre operations and production meet the business requirements in terms of volume, lead times and quality.
• Negotiate all key contracts and contract changes with suppliers to the import centre, including upcoming tender processes.
• Understand HMUK's business and operational strategy and translate this into supply chain and operational development.
• Communicate what strategy will mean in practice to relevant personnel and achieve their commitments to the benefits.
• Identify and resolve Import centre process, organisational and policy issues to meet the business plan and develop efficiency.
• Develop processes and procedures to improve service, effectiveness and efficiency.
• Ensure that vehicles are prepared to the required standard prior to them being despatched to the dealer network.
• Deliver exceptional service to HMUK Sales, Fleet and Press departments and to Dealers, Fleet customers and Press.
• Work with business partners to obtain the best possible agreements and contracts for the provision of goods and services to HMUK.
• Manage operational process change to ensure maximum benefits are achieved.
• Manage the transport contractor to ensure delivery lead times met.
• Work with third party suppliers to understand and capture future opportunities for improved service and cost management.
• PDI or manage sub-contract PDI of all internal and fleet customer cars.
• Work with marketing and sales departments to ensure Import Centre production meets factory production, shipping and sales demands.
• Liaise with HMUK, HME and the Port of Tilbury to secure services and land to meet shipping and import volumes.
• Maintain the optimum level of staff at the Hyundai Import Centre, in terms of number and skills.
• Ensure that compound volumes and movement capacities match the business requirements.
• Ensure that sufficient parts are in stock and ordered to produce vehicles in volumes to match the business requirements.
• Ensure that all warranty, damage and shortage claims are processed promptly and efficiently.
• Maintain and develop production methods and processes to maximise production and cost efficiency.
• Maintain site security G4S.
• Implement and operate ad-hoc production facilities to deal with special warranty and quality campaigns.
• Monitor and manage costs to agreed budgets.
• Produce and monitor financial budget and forecasts.
• Oversee the EV Technician apprenticeship program.

Accountabilities

• Effective and efficient operation of the Hyundai Import Centre (Measured against production rate plans and £/car targets).
• Dealer vehicle preparations (Measured by set quality standards and timescales).
• Financial management of the Hyundai Import Centre, management of cost-centres within agreed budgets (actual versus plan).
• Courteous and efficient interaction of the Hyundai Import Centre with the remainder of HMUK and all customers and suppliers (Measured by Customer Satisfaction surveys).
• Effective leadership (Measured by Hyundai Management Standards and Employee Satisfaction Survey results).
• Continuing development of the performance of the HMUK supply chain through improvement of operational process and procedures (measured against industry and HMC Knowledge and observation in the industry).
• Successful maintenance and development of business relationships with key suppliers (measured by contract costs and supplier feedback).
• Successful implementation of new and/or improved HMUK operational processes and procedures (measured against agreed projects time scales and costs).
• Achieving the required outcome in the EV Apprenticeship Program (measured against pipeline feed and retention rates).

About you:

• Proven track record of a highly commercial approach.
• Excellent People Management Skills.
• Excellent Stakeholder Management Experience.
• Good negotiating and supplier management skills.
• Understanding and experience of automotive distributor operations and culture.
• Strong customer service orientation.
• Good organisational skills.
• Strong people management and motivational skills.
• PC skills and working knowledge of HMUK systems.
• Understanding of retail/importing for quality standards.
• Knowledge of H.M. Customs & Excise legislation.
• Ability to set and maintain financial budgets.
• Self-motivated and pro-active approach.
• Flexible with regard to job role and willing to react at short notice.
• Ability to cultivate personal and business relationships.
• Vision to identify and develop new ways of working.

Core Values 'The Hyundai Way'

• Customer (Safety & Quality, Tenacity)
• Challenge (Progress, Agility)
• Collaboration (Alignment, Resilience)
• People (Diversity & Inclusion, Expertise)
• Globality (Integrity, Data Driven Thinking)

Become part of a Global Company with a history of success and ambitious plans for the future. Please apply by creating your Candidate Profile and attaching your application documents in English.