Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage supported housing facilities and provide one-to-one support to residents with complex needs.
- Company: Join Spelthorne Borough Council, dedicated to supporting vulnerable individuals in the community.
- Benefits: Enjoy a competitive pay rate and a 3-month contract with potential for future opportunities.
- Why this job: Make a real difference in people's lives while developing your leadership skills in a supportive environment.
- Qualifications: Experience in housing management and supporting vulnerable adults is essential; strong communication skills required.
- Other info: Flexible working hours, Monday to Friday, with a referral bonus for successful candidate recommendations.
An exciting opportunity has arisen to join Spelthorne Borough Council as a Supported Housing Manager, overseeing two supported housing facilities in Ashford, Surrey.
THE ROLE
- As Supported Housing Manager, you will have overall responsibility for the delivery and management of the Housing and Support Service, supporting residents with complex needs and leading a small team.
- Oversee referrals, assessments, tenancy sign-ups, and manage tenancy breaches.
- Deliver one-to-one support to a caseload of residents, helping them achieve personal goals.
- Provide effective team management through supervision, training, and performance reviews.
- Ensure properties are safe, well-maintained, and regularly inspected.
- Manage rent collection, liaise with benefits and finance teams, and address arrears.
- Lead safeguarding responses and represent the service at multi-agency meetings.
- Facilitate resident engagement events and respond professionally to complaints and incidents.
THE CANDIDATE
- The ideal candidate will have recent experience in a managerial role within a housing and support setting, ideally supporting vulnerable adults or people with complex needs.
- Proven ability to manage housing services, support teams, and work independently.
- Strong knowledge of the benefits system, safeguarding, and landlord/tenant law.
- Excellent communication and administrative skills, including report writing.
- Experience of liaising with external agencies and attending court if required.
- Confident in managing challenging situations and providing holistic resident support.
THE CONTRACT
- 37 hours per week, Monday to Friday.
- 3-month contract, covering the permanent recruitment process.
- The pay range for the role is £20.00 to £25.00 per hour LTD company rate.
- The PAYE equivalent is £17.05 to £21.31 per hour, inclusive of holiday pay.
HOW TO APPLY
To apply for this role, please email a copy of your CV to .uk or call on to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!
Supported Housing Manager employer: Service Care Solutions - Housing
Contact Detail:
Service Care Solutions - Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supported Housing Manager
✨Tip Number 1
Network with professionals in the housing and support sector. Attend local events or join online forums where you can connect with others who work in similar roles. This can help you gain insights into the position and may even lead to referrals.
✨Tip Number 2
Research Spelthorne Borough Council and their approach to supported housing. Understanding their values and current initiatives will allow you to tailor your conversations and demonstrate your genuine interest in the role during any informal discussions.
✨Tip Number 3
Prepare for potential interviews by practising common questions related to managing housing services and supporting vulnerable adults. Think about specific examples from your past experience that showcase your skills in these areas.
✨Tip Number 4
Stay updated on current legislation and best practices in supported housing. Being knowledgeable about recent changes in landlord/tenant law and safeguarding will not only boost your confidence but also impress potential employers.
We think you need these skills to ace Supported Housing Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housing management and support services. Emphasise any previous roles where you managed teams or supported vulnerable adults, as this is crucial for the Supported Housing Manager position.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Discuss your experience with tenancy management, safeguarding, and your ability to handle challenging situations, showcasing how you can meet the needs of the role.
Highlight Relevant Skills: In your application, focus on skills such as communication, report writing, and team management. Provide examples of how you've successfully liaised with external agencies or handled complaints, as these are important aspects of the job.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential in a managerial role.
How to prepare for a job interview at Service Care Solutions - Housing
✨Showcase Your Management Experience
Be prepared to discuss your previous managerial roles, especially in housing and support settings. Highlight specific examples where you successfully led a team or managed complex situations involving vulnerable adults.
✨Demonstrate Knowledge of Relevant Laws
Familiarise yourself with landlord/tenant law and the benefits system. During the interview, be ready to explain how this knowledge has helped you in past roles, particularly in managing tenancy breaches or liaising with external agencies.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle challenging situations. Think of scenarios where you've had to manage conflicts or provide holistic support to residents, and be ready to share your thought process and outcomes.
✨Engage with the Interviewers
Show enthusiasm for the role by asking insightful questions about the team dynamics and resident engagement events. This not only demonstrates your interest but also gives you a chance to assess if the organisation aligns with your values.
