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- Tasks: Lead a restaurant section, ensuring an exceptional dining experience for guests.
- Company: Join a vibrant restaurant known for its high standards and welcoming atmosphere.
- Benefits: Enjoy flexible shifts, competitive pay, and opportunities for growth in a dynamic environment.
- Why this job: Perfect for those who love hospitality and want to make a real impact on guest experiences.
- Qualifications: No prior experience required, just a passion for service and a willingness to learn.
- Other info: Be part of a supportive team that values your contributions and encourages personal development.
The predicted salary is between 20000 - 30000 £ per year.
Runs a section of the restaurant to a high standard throughout the guest’s full dining experience.
Shows flexibility and adaptability in working both breakfast, lunch and dinner shifts.
Sets up the restaurant before dinner service according to the table plan.
Opens tables on EPOS ahead of dinner service, recording any allergies or requests.
Understands the menu and any amendments that need to be made for allergens.
Communicates guest issues with the management team and the kitchen.
Processes food orders and payments on EPOS.
Takes drinks orders and processes them on EPOS.
Processes vouchers on EPOS.
Charges bills to guest’s rooms accurately.
Prepares tea and coffee to guest’s requirement.
Presents and explains the layout of the wine list to guests.
Seats guests confidently in the restaurant and explains how the menu works.
Serves dishes to the guests confidently using the correct explanation from the kitchen.
Calls away dishes to the kitchen in an efficient manner.
Clears tables with elegance.
Reads guests confidently and understands the table side manner they may be expecting.
Understands safety procedures and follows them to ensure guests and colleagues are kept safe.
Represents the restaurant in a positive manner all while on hotel grounds.
Communicates clearly with guests to manage their expectations and never misleads.
Takes pride in and looks after the uniform provided by SOURCE.
Sets a good example for the Chef de Rangs and Commis Waiters.
Has a good understanding of food hygiene and the role it plays in every part of the restaurant.
Supports the management team in the smooth running of the restaurant.
Contributes to guest profiles for returning guests.
Handles end of night banking and shift handovers.
Head Waiter/Waitress Needed employer: Relais & Châteaux UK
Contact Detail:
Relais & Châteaux UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter/Waitress Needed
✨Tip Number 1
Familiarise yourself with the menu and any potential allergens. This knowledge will not only help you during the interview but also demonstrate your commitment to providing excellent service.
✨Tip Number 2
Practice your communication skills, especially in managing guest expectations. Role-playing different dining scenarios with friends can help you feel more confident when interacting with guests.
✨Tip Number 3
Showcase your adaptability by discussing past experiences where you've successfully handled various shifts or unexpected situations. This will highlight your flexibility, which is crucial for this role.
✨Tip Number 4
Research the restaurant's style and ethos. Understanding their approach to service and guest experience will allow you to align your answers with their values during the interview.
We think you need these skills to ace Head Waiter/Waitress Needed
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Head Waiter/Waitress. Familiarise yourself with the key tasks mentioned in the job description, such as managing a section of the restaurant and communicating effectively with guests and the kitchen.
Tailor Your CV: Highlight relevant experience in your CV that showcases your skills in hospitality, customer service, and teamwork. Include specific examples of how you've successfully managed dining experiences or handled guest requests in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the restaurant industry. Mention your adaptability to different shifts and your understanding of food hygiene, as these are crucial for the position.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application demonstrates professionalism and attention to detail.
How to prepare for a job interview at Relais & Châteaux UK
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu, including any special dishes and allergens. Being able to confidently explain the menu to guests will show your expertise and enhance their dining experience.
✨Demonstrate Flexibility
Be prepared to discuss your availability for different shifts, including breakfast, lunch, and dinner. Highlight any previous experience where you successfully adapted to changing schedules or demands.
✨Showcase Your Communication Skills
Effective communication is key in this role. Be ready to provide examples of how you've handled guest issues or worked with kitchen staff in the past. This will demonstrate your ability to manage expectations and maintain a positive atmosphere.
✨Emphasise Teamwork and Leadership
As a Head Waiter/Waitress, you'll be setting an example for others. Share experiences where you've supported your team or taken the lead during busy service times, showcasing your ability to contribute to a smooth-running restaurant.
